Experience

Georgia Student Finance Commission

• United States
• Government Administration
• 1 - 100 Employee

• IT Support Specialist 3 – Software QA

  • Jun 2018 - Present

  State of Georgia IT Support Specialist 3 – Software QA Performs Web application and Software Quality Assurance Provides multi browser Manual Testing, Functional Testing, Test Case and Adhoc testing, Performed Integration and Regression Testing Uses Team Foundation Server (TFS) to perform test cases Uses Service Desk Plus (SDP) as the ticketing systems to have internal and external customers report problemsResponsible for internal and external web sites and tools (internal tools to look at transcript records) to support student loans, scholarships and grants applications, school/student transcripts Show less

• Software Quality Assurance

  • Jun 2007 - Jun 2018

  Web application - Software Quality AssuranceManual, Functional Testing, Test Case and Adhoc testing, Integration and Regression TestingTeam Foundation Server and Service Desk PlusSharePoint 2007, 2013 AdminOperations and support of AS/400

• AS/400 Operations

  • Jun 2004 - Jun 2007

  AS/400 Operations · Provides administration and support for SharePoint 2007, 2013 · Operations and support of AS/400



Panasonic Logistics Company

• Suwanee, Georgia, United States

• Operations System Administrator

  • Jan 1991 - Mar 2004

  Windows PC and Application Support (hardware and software) AS/400 Support (hardware and software) Windows PC and Application Support (hardware and software) AS/400 Support (hardware and software)