Experience

EMPLOYERS MUTUAL CASUALTY CO

• United States
• Insurance
• 1 - 100 Employee

• Claims Supervisor

  • Feb 2022 - Present

  I supervise and manage a team of five employees including Claims Specialists and Claims Adjusters. I complete reserve reviews, monitor claims files, complete employee reviews and proactively assist adjusters to bring claims to prompt and fair resolutions through settlement or trial.

• Claims Specialist

  • Aug 2016 - Feb 2022

  As a Claims Specialist with EMC, I handled large loss commercial litigated and non-litigated casualty claims. I handled cases involving construction defect, EPL, sexual abuse, catastrophic injuries, significant personal injuries, property damage, and complex coverage claims. I managed litigated claims through settlement or trial.



Self-employed

• Des Moines, Iowa, United States

• Property Manager

  • Jun 2010 - Present

  Purchased, renovated and actively manage rental properties. Purchased, renovated and actively manage rental properties.



North Carolina Farm Bureau Mutual Insurance Company

• Raleigh, North Carolina, United States

• Litigation Supervisor

  • Nov 2005 - Mar 2010

  I independently supervised personal and commercial litigation claim files. I managed defense strategy and defense counsel through settlement or trial. I taught the new adjusters' litigation course, and I managed independent adjusters and catastrophe team members. I independently supervised personal and commercial litigation claim files. I managed defense strategy and defense counsel through settlement or trial. I taught the new adjusters' litigation course, and I managed independent adjusters and catastrophe team members.



Open Door

• Basel, Switzerland

• Treasurer

  • Jan 2003 - Mar 2005

  Collected fees, paid teachers' salaries and kept all financial records. Collected fees, paid teachers' salaries and kept all financial records.



North Carolina Farm Bureau Mutual Insurance Company

• United States
• Insurance
• 700 & Above Employee

• Litigation Supervisor

  • Nov 1999 - Jul 2002

  Same position as I held from November 2005 through March 2010, before moving to Switzerland for three years.

• Claims Analyst

  • May 1996 - Nov 1999

  I reviewed Field Adjuster's and Independent Adjuster's reports and provided direction, authority and settlement recommendations. I evaluated claims, made decisions on liability, maintained adequate reserves and managed files in litigation. Supervised catastrophe adjusters. I audited District Claims Offices to insure proper coverage, liability, and damage evaluations were made. I trained new Claims Analysts and taught portions of the new adjuster training class.

• Field Adjuster

  • Jun 1993 - May 1996

  Investigated, evaluated, and negotiated liability and property claims. Appraised damages to vehicles and homes.