Kevin Attwood
Customer Experience Director at KCS- Claim this Profile
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Bio
Phil Morgan
Kevin is one of those rare leaders that not only understands his business but focuses on the people that are critical in delivering the results. His ability to simplify complex operational processes and look for efficient, value-adding and rewarding results are fantastic attributes in the most effective ways. Kevin regularly provides thought-provoking challenges and ideas to his peers in the senior leadership team that enables a pragmatic approach to leading a business of 150 employees. Not simply focusing on the significant operational side of the business he is inspirational in his consistency, commitment and business acumen that support revenue growth at top/bottom line levels.
Phil Morgan
Kevin is one of those rare leaders that not only understands his business but focuses on the people that are critical in delivering the results. His ability to simplify complex operational processes and look for efficient, value-adding and rewarding results are fantastic attributes in the most effective ways. Kevin regularly provides thought-provoking challenges and ideas to his peers in the senior leadership team that enables a pragmatic approach to leading a business of 150 employees. Not simply focusing on the significant operational side of the business he is inspirational in his consistency, commitment and business acumen that support revenue growth at top/bottom line levels.
Phil Morgan
Kevin is one of those rare leaders that not only understands his business but focuses on the people that are critical in delivering the results. His ability to simplify complex operational processes and look for efficient, value-adding and rewarding results are fantastic attributes in the most effective ways. Kevin regularly provides thought-provoking challenges and ideas to his peers in the senior leadership team that enables a pragmatic approach to leading a business of 150 employees. Not simply focusing on the significant operational side of the business he is inspirational in his consistency, commitment and business acumen that support revenue growth at top/bottom line levels.
Phil Morgan
Kevin is one of those rare leaders that not only understands his business but focuses on the people that are critical in delivering the results. His ability to simplify complex operational processes and look for efficient, value-adding and rewarding results are fantastic attributes in the most effective ways. Kevin regularly provides thought-provoking challenges and ideas to his peers in the senior leadership team that enables a pragmatic approach to leading a business of 150 employees. Not simply focusing on the significant operational side of the business he is inspirational in his consistency, commitment and business acumen that support revenue growth at top/bottom line levels.
Experience
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KCS Education
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United Kingdom
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Retail
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1 - 100 Employee
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Customer Experience Director
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Jul 2020 - Present
Established in 1930, KCS is the UK’s leading supplier of education and office supplies, furniture, specialist professional services and frameworks. Now KCS group following the acquisition of CES Holdings Ltd, a global educational supplies consolidator.KCS is part of the Commercial Services Group, owned by Kent County Council, which together is one of the largest organisations of its kind in the UK.Supported by a team of c120 staff across two UK sites I hold full P&L responsibility for KCS UK Operations, Inventory, Business Continuity, Risk and Customer service in educational supplies.Reporting to the KCS Director holding core membership in the KCS Group Senior Leadership Team. Show less
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Head Of Customer Experience.
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Dec 2018 - Jul 2020
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Demand Planning / Inventory Manager
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Feb 2017 - Dec 2018
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Operations Manager
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Jan 2011 - Feb 2017
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Production Manager
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Jun 2003 - Jan 2011
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CES Holdings
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United Kingdom
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Primary and Secondary Education
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1 - 100 Employee
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Senior Manager
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Oct 2020 - Present
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Sales and Procurement Executive
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Feb 1999 - Nov 2001
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Transport Planner
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Jun 1998 - Feb 1999
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Education
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2011 - 2011
Chartered Management Institute
Level 5 Diploma, Management and Leadership -
2018 - 2018
Key Training Ltd
Level 2 Certificate, Awareness of Mental Health Problems -
2016 - 2016
Institution of Occupational Safety and Health
Managing Environmental Responsibilities -
2015 - 2015
Institution of Occupational Safety and Health
Managing Safely -
1995 - 1997
The Cornwallis Sixth Form Centre
Mathematics A Level and Combined Science A Level -
1990 - 1995
The Cornwallis School
GCSE, 10 A-C's
Community
