Admissions Officer

• Mar 2022 - Present

Associate Director Partnerships (Canada)

• Mar 2021 - Mar 2022

Team Lead - International Recruitment & Partnership Development

• Dec 2019 - Aug 2020

• Supervised a team of 7 staff remotely • Developed a matrix for partnership development • Worked with admissions and document assessment teams on enrollment management and student files of international students • Led the development of online student recruitment platforms • Led the creation of digital and physical recruitment plans • Onboarded agents on processes and education in Alberta/Canada • Presented to potential students and agents • Onboarded direct hires

International Recruitment & Partnership Development Officer

• Aug 2019 - Dec 2019

• Responded to inquiries from students, agents and potential partners via email, telephone, walk-ins and social media platforms • Developed international recruitment plan specifically for Middle East and ASEAN regions • Represented SAIT at education fairs and other business development opportunities in the Philippines, Indonesia, UAE, Qatar and Turkey.

International Recruitment & Experience Officer at Olds College

• Dec 2018 - Aug 2019

• Developed a process for new agents as well as renewals • Recruited new agents as well as training • Worked with and assisted Admission Officers regarding international admissions and immigration related questions • Organized recruitment and partnership/business development trip for Director • Developed recruitment plan for the institution • Developed additional student experience opportunities (utilizing social media and general administrative work) • Developed a process for new agents as well as renewals • Recruited new agents as well as training • Worked with and assisted Admission Officers regarding international admissions and immigration related questions • Organized recruitment and partnership/business development trip for Director • Developed recruitment plan for the institution • Developed additional student experience opportunities (utilizing social media and general administrative work)

Senior International Student Recruiter

• May 2008 - Dec 2018

• Recruited, trained and supervised education agents from around the world • Supervised and mentor junior recruiters and administrative assistant • Developed international recruitment plans with academic departments to get the best qualified students • Using application data from BANNER to determine markets and methods of recruitment to utilize the budget allocated. • Created proposed budgets for all travel and international activities related to recruitment • Worked with… Show more • Recruited, trained and supervised education agents from around the world • Supervised and mentor junior recruiters and administrative assistant • Developed international recruitment plans with academic departments to get the best qualified students • Using application data from BANNER to determine markets and methods of recruitment to utilize the budget allocated. • Created proposed budgets for all travel and international activities related to recruitment • Worked with Immigration, Refugee and Citizenship Canada, Canadian Trade Commissioners, Alberta Trade offices and other foreign government offices to recruit students or sell corporate training opportunities • Advised and answer inquiries from students via e-mail, phone or in person • Used MS Excel, PowerPoint and Word as well as Prezi for presentations and recruitment plans. As well as Social media platforms like Facebook live • Presented to 5-500 potential new students, parents, government officials, education agents about SAIT and living in and working in Calgary in over 50 different countries

International Student Advisor

• Sep 2006 - May 2008

- Produced training manuals and individual training for new staff - Acted in role of Acting Manager when Director was out of office - Administered financial (budgets of between $200,000-300,000 per year) and student aspects of Scholarship program for students from Yemen - Presented to new students during orientation and current students regarding work permits, temporary resident visas and study permits - Created and repaired MS Access databases for homestay, off-campus and… Show more - Produced training manuals and individual training for new staff - Acted in role of Acting Manager when Director was out of office - Administered financial (budgets of between $200,000-300,000 per year) and student aspects of Scholarship program for students from Yemen - Presented to new students during orientation and current students regarding work permits, temporary resident visas and study permits - Created and repaired MS Access databases for homestay, off-campus and Post-graduate work permit holders

Customer Service Representative

• Mar 2006 - Sep 2006

- Assisted claimants (short-term and long-term disability and life insurance) by answering questions, updating claimants on their status or take updates to help process their claims - Mentored and assist new employees to be prepared to answer calls themselves - Transferred client calls to claims examiners only when I could not deal with the situation myself - Assisted claimants (short-term and long-term disability and life insurance) by answering questions, updating claimants on their status or take updates to help process their claims - Mentored and assist new employees to be prepared to answer calls themselves - Transferred client calls to claims examiners only when I could not deal with the situation myself

Marketing Intern

• Jun 2005 - Dec 2005

- Assisted in the organization of the Fall Education Fair in Seoul consisting of 56 institutions, 110 representatives and 4,300 participants - Successfully recruited, interviewed and supervised interpreters for the education fair - Ensured client needs were met during fair day - Developed teacher resources electronically and for Early-childhood education - Assisted in the organization of the Fall Education Fair in Seoul consisting of 56 institutions, 110 representatives and 4,300 participants - Successfully recruited, interviewed and supervised interpreters for the education fair - Ensured client needs were met during fair day - Developed teacher resources electronically and for Early-childhood education