Kevi Montgomery
Patient Care Specialist at Impress (Uniform Teeth)- Claim this Profile
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Topline Score
Bio
Credentials
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Certified User Experience Specialist (CUSX)
GoogleAug, 2021- Nov, 2024
Experience
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Impress
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Spain
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Medical Practices
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400 - 500 Employee
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Patient Care Specialist
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Jun 2022 - Present
+Compassionate patient care +Utilizing cross platform communication +Patient chart review and scheduling +Working closely with our in-office team to ensure a smooth experience for our guests +Compassionate patient care +Utilizing cross platform communication +Patient chart review and scheduling +Working closely with our in-office team to ensure a smooth experience for our guests
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NextLevel Health
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Preauthorizations Specialist
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Feb 2020 - May 2022
+ Streamlined internal processing systems to increase productivity + Boosted health insurance pre-authorizations + Eloquently corresponded with clients and insurers + Nurtured client relationships + Invested time in restructuring of infrastructure while yielding positive results in productivity + Streamlined internal processing systems to increase productivity + Boosted health insurance pre-authorizations + Eloquently corresponded with clients and insurers + Nurtured client relationships + Invested time in restructuring of infrastructure while yielding positive results in productivity
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H&M
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Sweden
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Retail
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700 & Above Employee
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Customer Service Representative
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Feb 2018 - Feb 2020
+ Showcased real-time customer interactions utilizing POS systems + Customer care with a focus on data protection via email & chat + Achieved creative cost effective problem-solving solutions + Implemented solution-focused team multitasking strategies + Mastered dual-screen computer usage + Excelled at self-monitored and efficient time management + Showcased real-time customer interactions utilizing POS systems + Customer care with a focus on data protection via email & chat + Achieved creative cost effective problem-solving solutions + Implemented solution-focused team multitasking strategies + Mastered dual-screen computer usage + Excelled at self-monitored and efficient time management
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School of the Art Institute of Chicago
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United States
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Higher Education
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700 & Above Employee
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Sales Representative
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Jan 2015 - Aug 2017
+ Provided insightful recommendations for student projects + Revamped stocking, restocking, opening & closing, and cash register procedures + Delivered compassionate customer service with a human touch projects. + Provided insightful recommendations for student projects + Revamped stocking, restocking, opening & closing, and cash register procedures + Delivered compassionate customer service with a human touch projects.
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Denenge Design + Studio Verto
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Chicago, IL
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Student Intern
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Feb 2017 - May 2017
+ Was instrumental to the process of fabrication + Contributed to soft and molded sculpture, textile design, sewing and garment construction + Budgeting and material research + Showcased multifaceted skill in filming and lighting + Directed performances + Collaborated in creative idea exchange + Excelled in team building I was able to contribute to creative processes and exchange ideas in an environment that fostered learning and artistic development. + Was instrumental to the process of fabrication + Contributed to soft and molded sculpture, textile design, sewing and garment construction + Budgeting and material research + Showcased multifaceted skill in filming and lighting + Directed performances + Collaborated in creative idea exchange + Excelled in team building I was able to contribute to creative processes and exchange ideas in an environment that fostered learning and artistic development.
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Navy Pier
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United States
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Civic and Social Organizations
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100 - 200 Employee
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Customer Service Representative
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Jun 2012 - Sep 2012
+ Sustained safe and efficient ride operation + Dynamic and engaging customer interaction + Excelled in timely park opening and closing +Oversaw public health and safety + Sustained safe and efficient ride operation + Dynamic and engaging customer interaction + Excelled in timely park opening and closing +Oversaw public health and safety
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Education
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2012 - 2016
The School of the Art Institute of Chicago
Bachelor of Fine Arts - BFA, Visual and Performing Arts
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