Experience

Snap-on Tools UK & Ireland

• United Kingdom
• Machinery Manufacturing
• 1 - 100 Employee

• Business Development Manager

  • Jul 2022 - Present



Snap-on

• United States
• Machinery Manufacturing
• 700 & Above Employee

• Business Development Coordinator

  • Nov 2020 - Jun 2022



Allvotec

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• Bid Manager and Commercial Analyst

  • Dec 2018 - Nov 2020

  Previously Daisy Group. Whilst still fulfilling my role as a Commercial Analyst I also manage the Bid Quotes team. The team consists of Costing Analysts, a role which I previously did. With the additional responsibility I manage my team, provide training on their current role and exposure to Commercial Analyst tasks. My role requires me to work directly with customers to understand their requirements, work with suppliers and sub-contractors to negotiate and obtain favourable rates. I am in daily contact with Account Managers to discuss bids which can be quoted, expectations on time and price. Due to having a larger say on bids and the process I have to liaise with strategic planning, delivery and operations to make sure what my team are quoting is achievable should we win the business. Show less



Daisy Group

• IT Services and IT Consulting
• 700 & Above Employee

• Bid Manager and Commercial Analyst

  • Dec 2018 - Jun 2019

• Commercial Analyst

  • Jun 2017 - Dec 2018

  Moving up to Commercial Analyst has allowed me to learn more and develop myself. I help train new starters in Bid Quotes and offer support to all members of the Bid Quotes team, this allow me to share my experience. Moving into a more challenging role it has meant I’ve needed to improve my excel skills. This has enabled me to create more complex models; company wide and customer facing. I assist in building larger models which are used on a daily basis by multiple people which carry high importance and complexity. I price multiple projects involving logistics, storage, engineering, efficiencies and disposal. This means I have to work closely with Account Managers, Solutions Architects, the account department and Subcontractors. I am regularly involved in presentations whereby I have to present my pricing, P&L and cash flows to the Directors of the company. Another part of my role is to analyse the quote Bid Quotes send out. I analyse the prices to find the best way for us as a company to price. A large part of this is related to the pricing of Cisco Support. To make my life easier I try to improve my knowledge and educate myself about the products we support and the services that we can offer. Show less

• Cost Analyst

  • Aug 2016 - Jun 2017

  Having gone back to Daisy I had been given more responsibility. This is something I thrived on as it allowed me to be more active. Responsibilities that I had taken on were training, triaging quote requests/queries and reducing the work for my manager by taking part of his work load and working closer with sales. I worked on the larger quote requests which increased my knowledge in terms of the commercials behind bids. These bids hold more risk so it is essential I have a close attention to detail, strong IT knowledge as well as accounting and excel skills; so that the company are in a good financial position should the customer accept the quote. I used various in-house models to construct these bids, models in which I now assist in improving and building to make the process more efficient and accurate. I was working more alongside the Commercial Analysts, I was being brought into company sign offs, working on cash flows and helping build company wide models. This improved and increased my skill set on a regular basis. Show less



Activa Contracts

• United Kingdom
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Business Development Executive

  • Mar 2016 - Jul 2016

  In my role I work with the area managers to help them obtain new business. The area managers will notify me of their prospects. I will contact these prospects to obtain information on their fleet situation and whether they qualify for contract hire from the company. My main objective is to sell the customer the brand and the services we offer so that I can arrange for the area manager to meet with potential customers. This is done via email and telephone. This role tests my customer service skills, resilience, determination and my ability to build relationships. These are skills I already obtain but aim to continually build upon. Show less



Daisy Group

• IT Services and IT Consulting
• 700 & Above Employee

• Costing Analyst

  • Jun 2015 - Mar 2016

  I worked closely with the sales team to prepare quotes for SMEs and large corporations whether it was renewal of contracts, new business or additions to existing contracts. In order to do this I had to have a good knowledge of IT equipment and communication skills. For me to provide quotes I had to use Excel spreadsheets, by having excellent Excel skills my job was made a lot easier. My accounting background helped in terms of working out how much of a profit margin to charge on the quote by taking into account the revenue and the cost of sale to the company. I had to think about what profit margin was feasible for the company and beneficial to the customer. On a daily basis I had to communicate with the account managers, the sales team and subcontract companies. This required me to remain professional; using the communication and customer service skills that I had obtained and developed during my past experiences. Show less



Barclays UK

• United Kingdom
• Banking
• 700 & Above Employee

• Case Handler

  • Aug 2014 - May 2015

  Within my role as a PPI Case Handler I investigated customer's financial standing, accounts and payment protection status. For me to do this I used multiple systems, spreadsheets and databases to make a justified decision on whether the customer's claim would be rejected, defended or accepted. In addition I had to make sure the redress to the customer was 100% correct. This required close attention to detail as I had to review the customer's previous statements. Lastly it was my duty to inform the customer and if any third party of my decision via letter within 8 weeks. This required me to be professional, formal and maintain the high standards of Barclays Bank. Show less



JD Sports Fashion

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Assistant

  • Jun 2012 - Aug 2014

  After working for JD sports for long period of time I developed a huge amount of knowledge about the industry. I had a huge amount of responsibility, I worked in both textiles and footwear so this added to my customer service experience, serving customers in both areas which i believed improved my customer service skills. I regularly did the banking, assisted with delivery, acted as visual merchandiser when required and was occasionally put in charge of a department. I was involved in the process of sale preparation during the Summer and Christmas sales as well as taking part in 2 audits. Majority of my shifts were till closing so I regularly helped tidy and prepare the shop floor for the next day with my team. Show less