Keva Anelka Rijkers

Ground Intel Analyst at Grab
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Location
Jakarta Metropolitan Area, ID
Languages
  • English Native or bilingual proficiency
  • Indonesian Native or bilingual proficiency

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Credentials

  • The Complete SQL Bootcamp 2022: Go from Zero to Hero
    Udemy
    Sep, 2022
    - Sep, 2024
  • Intro to Data Analytics
    RevoU
    Apr, 2022
    - Sep, 2024
  • Google Data Analytics Professional Certificate
    Coursera | Google
    Feb, 2022
    - Sep, 2024
  • Share Data Through the Art of Visualization
    Coursera | Google
    Feb, 2022
    - Sep, 2024
  • Analyze Data to Answer Questions
    Coursera | Google
    Jan, 2022
    - Sep, 2024
  • Ask Questions to Make Data-Driven Decisions
    Coursera | Google
    Jan, 2022
    - Sep, 2024
  • Foundations: Data, Data, Everywhere
    Coursera | Google
    Jan, 2022
    - Sep, 2024
  • Prepare Data for Exploration
    Coursera | Google
    Jan, 2022
    - Sep, 2024
  • Process Data from Dirty to Clean
    Coursera | Google
    Jan, 2022
    - Sep, 2024
  • Google Data Analytics Capstone: Complete a Case Study
    Coursera | Google
  • EF SET English Certificate 75/100 (C2 Proficient)
    EF Standard English Test (EF SET)
  • Google Data Analytics Specialization
    Coursera | Google

Experience

    • Entertainment
    • 1 - 100 Employee
    • Ground Intel Analyst
      • Feb 2023 - Present

      • Conducted fraud verification and investigation of reported fraudulent activities across Grab's operations in Southeast Asia (SEA), averaging 5 cases per month. • Worked closely with GrabDefence Enterprise, providing professional services to potential partners, including fraud research, platform risk assessments, and ground surveillance. • Utilized advanced tools and techniques, including on-site visits and virtual surveillance, to gather intelligence on prevalent fraud schemes. • Researched and benchmarked fraud trends, identifying up to 3 new fraud schemes. • Developed comprehensive suspect profiles with a 95% accuracy rate. • Collaborated with cross-functional internal teams at national and regional levels, participating in an average of 3 cases per month for investigations, penetrations, and stress tests. • Prepared detailed reports on fraud findings, offering in-depth analysis and strategic recommendations for issue resolution. Show less

    • Indonesia
    • Technology, Information and Internet
    • 500 - 600 Employee
    • Fraud & Risk Associate
      • May 2022 - Feb 2023

      • Successfully minimized loss caused by fraud and abuse transactions for up to 70%. • Created a newly adapted standard operating procedure together with the team by identifying risk assessment from products, systems, processes and recommend possible preventive measures. • Investigated new emerging fraud patterns that can be in a form of criminal conduct, fraudulent transactions, and abuse with purpose to protect integrity of the platform. • Collaborated with Legal, Public Affairs, and other cross-functional teams with purpose of responding regulatory inquiries on fraud and/or crime-related activities. • Assessed, validated, and optimized risk rules to ensure best outcomes and meet risk target metrics. Show less

    • Retail
    • 1 - 100 Employee
    • Fraud Analyst
      • Apr 2021 - May 2022

      • Analyzed more than 300.000 daily transactions data using spreadsheets to identify fraud pattern. • Gave recommendation on best action to mitigate the identified fraud attempts. • Responded to internal fraud-related inquiries. • Solved fraud-related tickets and produced daily fraud reports in form of reports or data visualization. • Analyzed more than 300.000 daily transactions data using spreadsheets to identify fraud pattern. • Gave recommendation on best action to mitigate the identified fraud attempts. • Responded to internal fraud-related inquiries. • Solved fraud-related tickets and produced daily fraud reports in form of reports or data visualization.

Education

  • Diponegoro University
    Bachelor of Law, Law
    2016 - 2020

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