Keturah Kendrick

Personal Assistant at UNO Marketing
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Contact Information
us****@****om
(386) 825-5501
Location
Tallahassee, Florida, United States, US

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Credentials

  • Bartender
    ABC Bartending School

Experience

  • UNO Marketing
    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Personal Assistant
      • May 2022 - Present

      • Manage company’s administrative process by ensuring daily tasks are assigned and completed. • Research and monitor client feedback to develop new procedural policies for building and retaining client relations. • Co-coordinate private events to strengthen client relationships, foster new partnerships, and develop project plans. • Produce monthly employee productivity reports to maintain accountability and increase customer satisfaction. • Track and analyze data from consumer reports to build strategy plans and further operational processes. Show less

  • Bayside Support Services LLC
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Customer Service Specialist
      • Jan 2021 - Jun 2022

      • Managed the Legal Team email inboxes to assist and process general inquiries, support requests and onboarding of new customers. • Managed and monitored website for chat and video compliance violations and issuing warnings to users in breach of the social site’s user community policy. • Analyzed and collected customer survey metric reports to identify trends in user engagement. • Developed weekly reports identifying customer issues and assisted in solution drafting to promote a better user experience. • Taught and trained employees in case research, website community policy, compliance violations, and conflict resolve. Conducted and processed training evaluations to build new learning opportunities. Show less

  • Tanka Restaurant
    • Los Angeles, California, United States
    • General Manager
      • Sep 2019 - Jan 2020

      • Optimized restaurant’s payroll process and maintained employee scheduling. • Investigated over 100 outstanding vendor invoices to strengthen operations and partner relations. • Implemented a new pay and receivable procedure which lead to recovering 20% of the company revenue losses. • Developed daily profit and loss financial reports, inventory status reports, maintain and increased vendor lists. • Produced and implemented standard operating procedures to increase productivity resulting in a 5% revenue increase and restructured reporting layouts to reduced turnaround by 20% using Microsoft Excel reporting time. Show less

  • Dillard's Inc.
    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Sep 2016 - May 2018

      ● Received certification to fit for intimate apparel and attended seminars to further product knowledge ● Coordinated bra fitting events in correspondence with the Susan G. Komen Breast Cancer Foundation ● Maintained personal sales goals to ensure company growth ● Contributed to visual merchandising to maximize exposure to new products. ● Received certification to fit for intimate apparel and attended seminars to further product knowledge ● Coordinated bra fitting events in correspondence with the Susan G. Komen Breast Cancer Foundation ● Maintained personal sales goals to ensure company growth ● Contributed to visual merchandising to maximize exposure to new products.

  • Fort Lauderdale High School
    • Fort Lauderdale, Florida, United States
    • Head Coach
      • Oct 2014 - Jun 2016

      ● Devised strategic training programs to boost the performance of individual athletes ● Trained and supervised 30+ high school students using techniques to optimize performance ● Choreographed competitive routine under the specified state, regional, and district guidelines ● Organized fundraising activities and community events to support team needs ● Devised strategic training programs to boost the performance of individual athletes ● Trained and supervised 30+ high school students using techniques to optimize performance ● Choreographed competitive routine under the specified state, regional, and district guidelines ● Organized fundraising activities and community events to support team needs

  • Hollister Co.
    • United States
    • Retail
    • 700 & Above Employee
    • Impact Team Member
      • Oct 2010 - Nov 2014

      ● Applied security and loss prevention training toward recognizing risks and reducing store theft ● Organized and maintained visual presentation standards to drive continuous sales ● Implemented up-selling strategies for recommending complementary purchases ● Inspected inventory and ensured proper labeling for products ● Applied security and loss prevention training toward recognizing risks and reducing store theft ● Organized and maintained visual presentation standards to drive continuous sales ● Implemented up-selling strategies for recommending complementary purchases ● Inspected inventory and ensured proper labeling for products

Education

  • Florida State University
    Retail Merchandising and Product Development
  • Broward College
    Associate's degree
    2011 - 2012
  • Ft. Lauderdale High school
    High School Diploma

Community

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