Experience

Quickbase

• United States
• Software Development
• 700 & Above Employee

• Software Engineer II

  • Nov 2020 - Present



Launch Academy, Inc

• United States
• Higher Education
• 1 - 100 Employee

• Apprentice Full-Stack Developer

  • Apr 2020 - Aug 2020

  • Developed skills in working with languages such as Ruby, JavaScript, and HTML/CSS. • Integrated usage of frameworks such as React, Rails, Foundations, and Bulma among others. • Utilized Agile Methodologies, pair-programming, and test-driven development while working remotely with peers and managers. • Developed skills in working with languages such as Ruby, JavaScript, and HTML/CSS. • Integrated usage of frameworks such as React, Rails, Foundations, and Bulma among others. • Utilized Agile Methodologies, pair-programming, and test-driven development while working remotely with peers and managers.



OnIT Technology Solutions Inc.

• United States
• Information Technology & Services
• 1 - 100 Employee

• Information Technology Technician

  • Jan 2019 - Mar 2020

  • Effectively troubleshooted service tickets from diverse client environments daily, including tickets related to networking, server, hardware and Windows/Mac desktop support issues. • When necessary, visited client sites to install computer/network equipment or to trace and correct problems that could not be solved remotely. • Diligently updated client documentation as new knowledge was received and updated team accordingly. • Effectively troubleshooted service tickets from diverse client environments daily, including tickets related to networking, server, hardware and Windows/Mac desktop support issues. • When necessary, visited client sites to install computer/network equipment or to trace and correct problems that could not be solved remotely. • Diligently updated client documentation as new knowledge was received and updated team accordingly.



Carousel Industries

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Network Associate

  • Apr 2016 - Jan 2019

  • Performed on-site analysis, diagnosis, and resolution of end-user devices (laptops, tablets & mobile phones), and recommended and implemented corrective solutions, as needed. • Installed, configured, tested, maintained, monitored, and troubleshot end-user devices and related hardware and software in order to deliver required end-user support service levels. • Performed on-site analysis, diagnosis, and resolution of end-user devices (laptops, tablets & mobile phones), and recommended and implemented corrective solutions, as needed. • Installed, configured, tested, maintained, monitored, and troubleshot end-user devices and related hardware and software in order to deliver required end-user support service levels.



My Gym Children's Fitness Center

• Framingham, MA

• Fitness Instructor

  • May 2015 - Mar 2016

  • Assisted the lead instructor in facilitating class activities by preparing equipment and music. • Enhanced children’s coordination, social, and cognitive skills through gymnastics skills stations, playtime, and organized song and dance. • Maintained equipment and facility in best condition through daily inspection and cleansing. • Assisted the lead instructor in facilitating class activities by preparing equipment and music. • Enhanced children’s coordination, social, and cognitive skills through gymnastics skills stations, playtime, and organized song and dance. • Maintained equipment and facility in best condition through daily inspection and cleansing.



Framingham State University Entrepreneur Innovation Center

• Framingham, MA

• Innovation Center Computer Science Intern

  • Jul 2015 - Aug 2015

  • Initiated redesign of company ADM-Live’s website through the use of Bootstrap and HTML/CSS. • Worked alongside two professors to transfer the Innovation Center’s website content over to the new Framingham State website platform, Percussion. • Held weekly meetings to consult with clients about work progress, developing ideas and/or unforeseen setbacks. • Initiated redesign of company ADM-Live’s website through the use of Bootstrap and HTML/CSS. • Worked alongside two professors to transfer the Innovation Center’s website content over to the new Framingham State website platform, Percussion. • Held weekly meetings to consult with clients about work progress, developing ideas and/or unforeseen setbacks.



Framingham State University

• United States
• Higher Education
• 500 - 600 Employee

• Intro to Statistics Supplemental Instructor

  • Jan 2015 - May 2015

  • Led a minimum of three one-hour study sessions per week to help Intro to Statistics students expand their problem-solving skills and build stronger study habits. • Provided session attendees with self-made handouts consisting of practice problems. • Regularly met with college professor to discuss group progress and plan future sessions. • Led a minimum of three one-hour study sessions per week to help Intro to Statistics students expand their problem-solving skills and build stronger study habits. • Provided session attendees with self-made handouts consisting of practice problems. • Regularly met with college professor to discuss group progress and plan future sessions.



Barnes & Noble, Inc.

• United States
• Retail
• 700 & Above Employee

• Bookseller

  • Sep 2014 - May 2015

  • Provided outstanding customer service by readily responding to customer concerns and questions, and placing the desired item in the customer’s hand or offering to order it. • Ensured that products were put on the selling floor when received. • Recovered the selling floor during each shift, including gathering items and straightening bookcases. • Provided outstanding customer service by readily responding to customer concerns and questions, and placing the desired item in the customer’s hand or offering to order it. • Ensured that products were put on the selling floor when received. • Recovered the selling floor during each shift, including gathering items and straightening bookcases.



Staples

• United States
• Retail Office Equipment
• 700 & Above Employee

• Global Technology Intern

  • May 2014 - Aug 2014

  • Prioritized & completed incoming incidents via ticketing system, email, and phone in a professional and timely manner. • Maintained the integrity of network gear and circuits and their associated relationships in our centrally managed database, Service-Now. • Participated in various assigned projects and demonstrated the ability to coordinate efforts with associates of all technical and non-technical levels. • Embraced and sought out new opportunities to broaden my knowledge of networking. • Partook in DNS Administration, including internal and external solutions. • Worked in a team oriented environment and provided excellent customer service. • Communicated effectively with my co-workers, management, and non-technical associates within Staples. • Collaborated with associates in other departments to resolve retail, delivery, and corporate issues. Show less