Ketlantshang Munoru
Entrepreneurship Officer at BA ISAGO University- Claim this Profile
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Bio
Experience
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BA ISAGO University
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Botswana
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Education Administration Programs
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1 - 100 Employee
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Entrepreneurship Officer
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Mar 2023 - Present
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Entrepreneurship Officer
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Mar 2023 - Present
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Herbalife Nutrition
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Brazil
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Health, Wellness & Fitness
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1 - 100 Employee
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Independent Distributor
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Mar 2019 - Mar 2023
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Sir Ketumile Masire Foundation
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Botswana
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Non-profit Organization Management
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Coordinator at Sir Ketumile Masire Foundation
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Jan 2015 - Mar 2023
My responsibilities include leadership and strategic initiatives, resource mobilization, partner management and outreach. My responsibilities include leadership and strategic initiatives, resource mobilization, partner management and outreach.
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Sales and Marketing Executive
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Oct 2008 - Dec 2020
*To achieve sales targets and expand the business. *Supervise event coordination, planning and delivery with overall responsibility in conjunction with other team members. *Respond to sales enquiries and process room bookings. *Contribute to the budgeting process. *Collaborate with other departments and operational staff to ensure high quality of event delivery. *To achieve sales targets and expand the business. *Supervise event coordination, planning and delivery with overall responsibility in conjunction with other team members. *Respond to sales enquiries and process room bookings. *Contribute to the budgeting process. *Collaborate with other departments and operational staff to ensure high quality of event delivery.
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Sales and Marketing Executive
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Oct 2018 - Mar 2019
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Sales and Marketing Executive at BA ISAGO Events and Marketing
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Jan 2018 - Oct 2018
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Business Development Officer
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Feb 2017 - Mar 2019
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Sales and Marketing Executive
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Oct 2018 - Oct 2018
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Orange Botswana
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Botswana
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Telecommunications
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1 - 100 Employee
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Call Center Agent
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Aug 2010 - Feb 2012
•Handle inbound calls from existing or new customers as speedily as possible, whilst still delivering quality service. •Minimize hand-offs and call backs by competing customer request at first contact wherever possible. •Analysing problems, recommend solution and, where necessary, escalate unresolved request and complaints to the team leader. •Complete all necessary data fields and log as many calls as possible in order to build up an accurate •Handle inbound calls from existing or new customers as speedily as possible, whilst still delivering quality service. •Minimize hand-offs and call backs by competing customer request at first contact wherever possible. •Analysing problems, recommend solution and, where necessary, escalate unresolved request and complaints to the team leader. •Complete all necessary data fields and log as many calls as possible in order to build up an accurate
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Education
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BA ISAGO University
Risk Management, BCom Risk Management -
St Joseph's College
High School, Risk Management -
Botswana Accountancy College
Postgraduate Certificate, Enterprise Risk Management