Experience

The Drayton Hotel

• United States
• Hospitality
• 1 - 100 Employee

• Director of People

  • Dec 2021 - Present

  Savannah, Georgia, United States Spearhead all aspects of human resource and payroll functions for this luxury boutique hotel, to include hiring and onboarding, benefits administration, training and development, employee relations, events management, and compliance, while supporting 70+ staff and fostering a culture of inclusion and a world-class employee experience. • Strategize, design, and implement modern programs around compensation design, total rewards, performance feedback and coaching to enhance employee… Show more Spearhead all aspects of human resource and payroll functions for this luxury boutique hotel, to include hiring and onboarding, benefits administration, training and development, employee relations, events management, and compliance, while supporting 70+ staff and fostering a culture of inclusion and a world-class employee experience. • Strategize, design, and implement modern programs around compensation design, total rewards, performance feedback and coaching to enhance employee engagement. • Implement recruiting strategy, employee benefits, HR policies and procedures, while providing guidance and advisement on all HR-related issues, programs and strategies. • Align on business objectives with business leaders and serve as primary strategic partner to leadership on all HR and people-related matters. • Identify and establish ways to facilitate and grow our dynamic culture, remaining connected as one unified and cohesive team–especially in a remote and digital-centric environment. Show less



The Alida Hotel

• United States
• Hospitality
• 1 - 100 Employee

• Director of Housekeeping & Laundry

  • Oct 2020 - Jun 2021

  Savannah, Georgia, United States Managed the planning, building and day-to-day operations of the housekeeping and laundry department, to include overall responsibility for human resources, employee engagement, training/development, budgeting, and the financial planning of the department, while overseeing the selection/hiring, training, and development of employees with an eye toward maximum employee satisfaction and productivity. • Created and drove an effective inspection program for all guest rooms and public spaces;… Show more Managed the planning, building and day-to-day operations of the housekeeping and laundry department, to include overall responsibility for human resources, employee engagement, training/development, budgeting, and the financial planning of the department, while overseeing the selection/hiring, training, and development of employees with an eye toward maximum employee satisfaction and productivity. • Created and drove an effective inspection program for all guest rooms and public spaces; ensured that established enhanced service levels and standards were consistently being met. • Reviewed trends and areas of improvement in order to respond appropriately, while communicating with other departments to accomplish company, resort and departmental goals. • Managed the interviewing, hiring, training, scheduling, evaluation and performance of staff; responded to guest questions, complaints, comments, and requests to ensure guest satisfaction. • Managed impact of department operations on the overall financial objectives to achieve/exceed goals; analyzed data on expenditures, wages, labor, and supplies in relation to forecasts and budget. • Planned, organized, and led activities to ensure compliance with quality standards via continuous inspection of guest rooms and public space areas including restaurants, lounges, meeting rooms, etc.

• Interim Director of People & Culture/Generalist

  • Jun 2018 - Oct 2020

  Savannah, Georgia, United States Partnered with HR, cross-functional teams, and executive leadership to understand HR business priorities and improve the execution of all HR initiatives to build an award-winning culture via alignment with goals for areas including employee engagement/experience, benefits, and support for HR programs. Oversaw strategies focused on improving the experience between managers and employees, and influencing cultural strategy, engagement, and growth. • Managed the recruiting, interviewing… Show more Partnered with HR, cross-functional teams, and executive leadership to understand HR business priorities and improve the execution of all HR initiatives to build an award-winning culture via alignment with goals for areas including employee engagement/experience, benefits, and support for HR programs. Oversaw strategies focused on improving the experience between managers and employees, and influencing cultural strategy, engagement, and growth. • Managed the recruiting, interviewing, selection, onboarding, and orientation of newly hired staff, while maintaining 165 active employee files. • Administered employee relations programs/activities such as recognition and service award ceremonies, social functions, and general staff meetings to foster a positive workplace culture. • Awarded “Leader of the 3rd Quarter:” (2020), “Leader of the Year” and “Leader of 4th Quarter” (2019), and “Team Member of the Year” (2018) • Saved $30K by partnering with finance to control costs during the last quarter of 2019; exceeded 2020 benefit enrollment goals by 7%. • Achieved highest employee engagement scores within company; ended 2019 with an Employee Net Promoter Score of 47. • Assisted with the transition/implementation of ADP HRIS and Time Management & Payroll systems. • Served as the Taskforce Director of People & Culture for sister property in Nashville, TN (2019); assisted with conversion and opening of sister property in Charleston, SC (2019)



South Carolina Department of Employment and Workforce

• United States
• Government Administration
• 1 - 100 Employee

• Regional HR Business Consultant/ Recruiter

  • Sep 2016 - May 2018

  Beaufort, South Carolina Served as a strategic partner and consultant to leadership regarding human resources and organizational issues for employers in the Low Country Region (Beaufort, Jasper, Colleton, and Hampton Counties), to include hiring of top talent HR administrative guidance, and the review, development, revision, and leadership of policies, procedures, processes and operational activities required to achieve organizational objectives, while championing the integration of HR and key… Show more Served as a strategic partner and consultant to leadership regarding human resources and organizational issues for employers in the Low Country Region (Beaufort, Jasper, Colleton, and Hampton Counties), to include hiring of top talent HR administrative guidance, and the review, development, revision, and leadership of policies, procedures, processes and operational activities required to achieve organizational objectives, while championing the integration of HR and key initiatives. • Consulted with employers in the recruiting, interviewing, selection, training and performance of staff for key roles, while improving strategies for staff selection, employee retention and training. • Prepared internal communications, interpreted HR laws and regulations, and advised managers and administration on HR practices; coached employers in improving performance and engagement. • Planned, coordinated, and led hiring events and job fairs, while co-chairing the Lowcountry Integrated Business Services Team. Show less



Starwood Hotels & Resorts Worldwide, Inc.

• Hospitality
• 100 - 200 Employee

• Human Resources Generalist

  • Jun 2014 - Sep 2016

  Hilton Head Island, South Carolina Partnered in driving all aspects of the human resource function, activities and programs, to include talent recruiting, interviewing and onboarding, employee engagement/relations, and benefits administration support, while collaborating with HR management on all daily HR processes. Built relationships with managers, staff and candidates to foster trust, build credibility, and ensure compliance with local, state, and governmental laws and regulations. • Administered all human resource plans… Show more Partnered in driving all aspects of the human resource function, activities and programs, to include talent recruiting, interviewing and onboarding, employee engagement/relations, and benefits administration support, while collaborating with HR management on all daily HR processes. Built relationships with managers, staff and candidates to foster trust, build credibility, and ensure compliance with local, state, and governmental laws and regulations. • Administered all human resource plans and procedures for personnel; maintained employee files and processed all new hire paperwork for employees and managers. • Communicated human resources guidelines, policies and procedures; coached and guided managers in diverse areas of HR, and engaged staff in answering HR and benefits-related questions. • Conducted staff orientation, training and development, records management, safety and health, succession planning, employee relations/retention, and AA/EEO compliance for 300+ employees. • Organized quarterly community outreach efforts, including food drives, beach cleanup, and Wellness Program enrollment; exceeded goal by 10%. Show less



North Point Hospitality Group

• United States
• Hospitality
• 1 - 100 Employee

• Human Resources & Payroll Administrator

  • May 2007 - Aug 2009

  Savannah, Georgia, United States Managed and led all aspects of human resource policies, procedures, and programs for 70+ employees, to include employee engagement, training/development, benefits administration, payroll administration, D&I, and HR department support. • Tabulated/verified timecards, prepared payroll transmittals for all departments, and disbursed paychecks for three hotel properties; assisted with a payroll system conversion and implementation. • Trained front office and accounting teams to assist with… Show more Managed and led all aspects of human resource policies, procedures, and programs for 70+ employees, to include employee engagement, training/development, benefits administration, payroll administration, D&I, and HR department support. • Tabulated/verified timecards, prepared payroll transmittals for all departments, and disbursed paychecks for three hotel properties; assisted with a payroll system conversion and implementation. • Trained front office and accounting teams to assist with opening of Nashville Property. (7/2009) Show less