Associate Developer

• Aug 2020 - Present

Senior System Analyst

• Oct 2018 - Aug 2020

Business & Integration Architect Senior Analyst (October 2019 –current) Accenture Manufacturing Company: Community Cloud ( Configurator) • Tasked with configuring parts of a community portal. • Creating fields and page layouts using visual force. • Involved in the service cloud integration and implementation. • Performing System Testing and fixing test errors Large Telecommunications Company (Vodacom): System Analyst & Tester • Involved in various types of testing. • Creating Test Books. • Involved in running training sessions for different feature releases of the system. • Conducting tests for the community portal, Sales Cloud and integration testing between Salsforce and Ad Servers. Junior Developer(November 2016 –September 2018) Tetrad IT Junior Developer/Consultant: Engineering Software Sales Company Salesforce implementation for both Sales and Service Cloud. • Involved in requirements gathering session. • Created the Baker Baynes sales process within Salesforce. • Creating convenient automations by using process flows and validation rules. • Participating in training the users of the system, and providing support. • Participating in Systems administrator training for some of the users. • Configuring and simplifying the complex quoting process using Salesforce. • Setting up the support process within Salesforce. • Data massaging and imports on historical data. Junior Developer/Consultant: Financial Services Company Salesforce implementation for both Sales and Service Cloud. • Involved in requirements gathering session. • Created the company’s sales process within Salesforce. • Creating convenient automations by using process flows and validation rules. • Participating in training the users of the system, and providing support. • Participating in Systems administrator training for some of the users. • Using milestones and entitlement processes for the complex process flows that the company has. • Setting up the support process within Salesforce. Show less

Junior Software Developer

• Oct 2016 - Sep 2018