Experience

Lifelancer
• United Kingdom
• Technology, Information and Internet
• 1 - 100 Employee
• Investor and Advisor

  • Sep 2021 - Present


FarEye

• United States
• Software Development
• 500 - 600 Employee

• Senior Product Evangelist (incl. client management, solutioning, pre-sales for Europe)

  • Feb 2021 - Jul 2023

  FarEye (https://fareye.com) (formerly RoboticWares Ltd) is a leading cloud-based Delivery Management product platform which uses a unique combination of orchestration, real-time visibility, and branded customer experiences to simplify complex last-mile delivery logistics. FarEye has 150+ customers in 30 countries and has raised $100+ million in its Series-E round. Role: Promoted and relocated to the UK, with the focus on strengthening the European region by getting more net new logos and developing more product business cases for existing clients to create new product features. My mandate also includes assisting firms in solving complex logistics problem using FarEye's product to grow into new business areas.Highlights:• Conducted 200+ successful discovery sessions with 100+ potential clients to better understand their logistics management challenges and pain points• Designed and delivered 100+ product demos, set up new processes, sales collateral and quality gates and improved product pitches resulting in 50% increased sales conversions compared to before my joining• Led creation of value propositions and value engineering frameworks with the sales teams, demonstrating Fareye's ROI metrics and benefits to prospective clients leading to process optimisation across firm• Prepared 50+ detailed Statements of Work (SoW) based on the client's requirements and Fareye's solution design, leading to atleast 20% increased accuracy and efficiency in the end-to-end sales process• Responded to 30+ RFPs with comprehensive, customized responses that highlighted Fareye's expertise and capability in solving clients' logistics management challenges• Collaborated with cross-functional teams of 70+ members, including sales, product development, and customer success, to ensure successful delivery of 20+client implementations across Europe Show less

• Product Evangelist (incl. client management, solutioning, pre-sales for Asia, Europe and GCC)

  • Jun 2019 - Feb 2021

  Role: Effectively developed South East Asia and Europe as a new service territory for the organization. Identified growth opportunities, strengthened the existing client relationships and built strategic alliances with key technology platforms. Highlights:• Successfully developed South East Asia and Europe as a new service territory for Fareye, resulting in a 40% increase in revenue for the organization from the region• Identified 50+ growth opportunities and strengthened 20+ existing client relationships by providing effective pre-sales consultation and building strategic alliances with key technology platforms• Handled a team of 15+ pre-sales consultants and streamlined pre-sales activities for clients across Europe, South East Asia, GCC & India, resulting in 10% increased sales• Developed 4 new logistics management product solutions in adherence to quality and business processes, ensuring successful delivery to clients based on their customised requirements• Presented project proposals to 30+ prospective clients, conducted use case analysis, and prepared 10+ customised Proofs of Concept (PoC) of the product, resulting in 20% increased sales revenue • Collaborated with cross-functional teams of 70+ members, including sales, product development, and customer success, to ensure successful delivery of 35+client implementations across South East Asia, Europe, GCC & India. Show less

• Product Manager and Business Process / Client Account Manager

  • Jun 2016 - May 2019

  Role: Joined the organization as the first Business Process Manager, conducted business requirements analysis workshops, mapped business requirements with the clients’ organizational objectives, created bespoke product implementation solutions and designed and improved Supply Chain processes of client implementations. The role metamorphosized into a hybrid Product Manager and Business Process / Client Account Manager given the remit and scope of workHighlights:• Customised Product Features Management using FarEye BPM, Process / Solution Design and Implementation for: o JNE Express Indonesia (Courier Service Co.); BlueDart India; o QuadX Philippines (e-Commerce Logistics wing of LBC); Amway Philippines; o Zalora - Philippines, Indonesia, Malaysia, Vietnam, Singapore, Thailand (Fashion e-Commerce Delivery); o Fabelio Indonesia (Furniture e-Commerce Delivery)• Client Account Manager for DHL PeP (Thailand, Vietnam, Malaysia), handled pre-sales activities, designed and implemented bespoke e-Commerce product solution using FarEye BPM and integrated with client systems• Client Account Manager for Wayfair, Europe, designed and implemented customised product solution using FarEye BPM for furniture e-Commerce delivery network Show less



Tata Consultancy Services

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Business Process Functional Consultant and Project Manager

  • Jul 2008 - Jun 2016

  TCS is a global leader in IT Services, Consulting, Technology and Digital Solutions with 600,000 employees Role: As a Functional Consultant – Supply Chain Management, I designed and improved supply chain processes; conducted business analysis, mapped requirements and developed solutions; handled pre-sales activities to commercialise innovation; and as Project Manager, successfully delivered Implementation, Roll-out and Support projects. Highlights: • Optimization of Transportation Network for ITC using JDA Supply chain strategist • Supply Chain Planning for Texas Instruments; successfully implemented JDA SCP • Project mgt for Toshiba, America, transformed MS Excel-based planning to JDA software tool-based planning • Demand Planning and Sales & Operations Planning for FIAT-Chrysler and HASBRO • Demand Planning for Telkom, South Africa • Supply Chain Process transformation for Trafigura, re-designed logistics processes • Integration of Numonyx legacy system with Micron SAP systems for invoicing and logistic processes • Application Development & Maintenance (ADM) services delivery for Qantas Airways for mission-critical supply chain & logistics operations • Development of Mainframes application for a major Financial Institution in the UK, analyzed business requirements and prepared functional specifications & technical specifications documents Show less