Experience

Global Preparatory Academy

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• 4th Grade Teacher

  • Aug 2020 - Present

• Media Specialist

  • Aug 2019 - Aug 2020



The Indianapolis Public Library

• United States
• Libraries
• 200 - 300 Employee

• Summer Reading Program Clerk

  • May 2015 - Aug 2019

  Calculate and award points for books read. Assist families in redeeming points earned. Pull holds and sort for shipping. Check in materials and sort for shelving. Calculate and award points for books read. Assist families in redeeming points earned. Pull holds and sort for shipping. Check in materials and sort for shelving.



MSD of Pike Township

• Media/Computer Assistant

  • Feb 2015 - Jun 2019

  Oversee circulation of library materials.Distribute overdue notices and oversea collection of associated fees. Preform repair and maintenance tasks for collection materials. Manage student helpers / junior librarians. Continuation of Duties for Instructional Assistant as below.

• Instructional Assistant

  • Feb 2014 - Feb 2015

  Assist with classroom instruction, management, and discipline for a mixed class of 3rd and 5th grade remedial students for English and Math skill set improvement.Push into 3rd grade classrooms for individual attention/assistance with individual students as needed.

• District Substitute

  • Nov 2013 - Feb 2014

  Fill in for Absent teachers throughout district, grades K-12. Teach from lesson plans left by primary teacher. Maintain classroom discipline. Follow regular classroom procedures and schedule.



Ruby Tuesday

• Restaurants
• 700 & Above Employee

• Hostess, Server, Bartender

  • Mar 2013 - Mar 2015

  Greet guests as they enter the restaurant and seat them according to server rotation. Take table orders and convey any special requests to the kitchen. Deliver food and beverages to tables. Deliver check and cash out at end of guest dining. Mix drinks for restaurant guests behind bar following company recipes. Greet guests as they enter the restaurant and seat them according to server rotation. Take table orders and convey any special requests to the kitchen. Deliver food and beverages to tables. Deliver check and cash out at end of guest dining. Mix drinks for restaurant guests behind bar following company recipes.



CNO Financial Group

• United States
• Insurance
• 700 & Above Employee

• Life Policyholder Service Rep

  • Feb 2013 - Sep 2013

  Act as a resource for Policyholder Questions and Concerns. Explain details, benefits and options surround life insurance products. Respond to requests and Compile information to relay via phone, email, fax and postal mail. Assist Policyholder family members with beginning of claims process upon death of insured. Act as a resource for Policyholder Questions and Concerns. Explain details, benefits and options surround life insurance products. Respond to requests and Compile information to relay via phone, email, fax and postal mail. Assist Policyholder family members with beginning of claims process upon death of insured.



Angi

• Software Development
• 700 & Above Employee

• Member Services Rep

  • Jul 2012 - Feb 2013

  Act as a resource for Member Questions and Concerns. Sell new memberships and Retain current members. Assist with any technical problems with the website including sign in and functionality. Achieve and maintain assigned quotas. Reply to member email and postal mail requests. Compile member requested information and send via email and postal mail. Act as a resource for Member Questions and Concerns. Sell new memberships and Retain current members. Assist with any technical problems with the website including sign in and functionality. Achieve and maintain assigned quotas. Reply to member email and postal mail requests. Compile member requested information and send via email and postal mail.



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• HSI CSI Customer Assistant

  • Oct 2011 - Jul 2012

  Assist personal and business customers with set up of DSL Internet equipment and networking over the phone. Troubleshoot networking problems with the customer or business representative. Assist customers with using the internet service, accessing and using email and installing and maintaining Anti-Virus software. Determine when a technician needs to be sent to the location and set up an appointment. Assist personal and business customers with set up of DSL Internet equipment and networking over the phone. Troubleshoot networking problems with the customer or business representative. Assist customers with using the internet service, accessing and using email and installing and maintaining Anti-Virus software. Determine when a technician needs to be sent to the location and set up an appointment.



Sallie Mae

• United States
• Financial Services
• 700 & Above Employee

• Collector I

  • Oct 2009 - Oct 2011

  Communicate with customers in regards to the repayment of their delinquent debt. Achieve assigned quotas and make required number of phone calls per day. Update customer demographic and financial information on each call. Negotiate the best possible arrangements for the company and the customer. Ensure all accounts are worked within company standards and Federal Regulations. Maintain continuing education, training in industry career development. Communicate with customers in regards to the repayment of their delinquent debt. Achieve assigned quotas and make required number of phone calls per day. Update customer demographic and financial information on each call. Negotiate the best possible arrangements for the company and the customer. Ensure all accounts are worked within company standards and Federal Regulations. Maintain continuing education, training in industry career development.



Ball State University

• Higher Education
• 700 & Above Employee

• Desk/Night Staff

  • Sep 2005 - Aug 2009

  Act as a resource on residence policies and campus information. Interact in a friendly manner with all residents and guests. Verify residence and account for all guests between the hours of 12pm-8am. Create and Post advertisement as needed. Gather and Compile move-in and move-out packets and information for residents. Act as a resource on residence policies and campus information. Interact in a friendly manner with all residents and guests. Verify residence and account for all guests between the hours of 12pm-8am. Create and Post advertisement as needed. Gather and Compile move-in and move-out packets and information for residents.