Experience

SEA-invest

• Luxembourg
• Transportation, Logistics, Supply Chain and Storage
• 200 - 300 Employee

• Customs Operations Analyst - Oil and Energy

  • Jun 2021 - Present



KGH Customs Services – A Maersk Company

• Sweden
• Transportation, Logistics, Supply Chain and Storage
• 400 - 500 Employee

• Douanedeclarant

  • Jul 2020 - Jun 2021

  Import/export/transit. Bunkering en BGDs opmaken. Inbound/Outbound douane formaliteiten

• Customer Service Representative

  • Nov 2019 - Jul 2020

  Contact met nieuwe klanten. Prijzen input van bestaande klanten

• Junior Douanedeclarant

  • Jun 2018 - Nov 2019

  eerste kennismaking met douanewereld. focus op basis export en transit



AGO Jobs & HR

• Belgium
• Human Resources
• 700 & Above Employee

• Inhouse consultant

  • Jun 2017 - Apr 2018



Accor

• France
• Hospitality
• 700 & Above Employee

• Klantenservicemedewerker

  • Jul 2013 - Feb 2017

  Customer Care Agent Level 2 - Via phone and email handling of complaints and requests: creating files, finding a solution and the administrative logging of all steps- Briefings and trainings to other agents about new procedures February 2016 Coaching new agents Customer Care in Rabat (Morocco)- Coaching and trainingJuly 2014 Coaching and support in Manila (Philippines)- Coaching and training new and experienced agents

• Reservations and Customer Care Agent

  • Oct 2011 - Jul 2013

  - Book hotel reservations for customers, provide practical and tourist information about hotels to customers- Support of the French, German and English market



University of Antwerp

• Belgium
• Research Services
• 700 & Above Employee

• Summer job: research in diversity in Belgium television

  • Jun 2011 - Jul 2011

  Coding and registering of the population diversity in Belgian TV programs Coding and registering of the population diversity in Belgian TV programs



Filmhuis Klappei

• Antwerp Area, Belgium

• Student Internship

  • Feb 2010 - May 2010

  Promotion, customer service, programming, daily administration regarding accounting and movie planning, organising and filing of the movie database Promotion, customer service, programming, daily administration regarding accounting and movie planning, organising and filing of the movie database