Experience

Förpacknings- och Tidningsinsamlingen, FTI

• Head of Region (Regionchef Skåne, Södermanland och Gotland)

  • Sep 2020 - Present

  Responsible for the contact between the company and various stakeholders. Mainly municipalities and landowners. When and where can packaging be collected most appropriately? FTIAB is a company in the recycling industry that has the task of collecting packaging and newspapers and ensuring that they are recycled as much as possible. The collection occurs at 5,000 recycling stations around the country, and we also allow 1.9 million households to recycle at their property. Recycling should be simple and provide significant environmental benefits. We clean the stations almost half a million times a year, and we empty the containers about 2,000,000 times.The collection system is mainly financed by packaging fees that the producers, companies that import goods, fill a package, and sell a product, pay. Our business is run entirely without profit interest, and no financial dividend to the owners may occur. The company has a turnover of approximately SEK 1 billion and owned by five material companies; MetallKretsen, Svensk plaståtervinning, Pressretur, Returkartong och Svensk Glasåtervinning.



Atos

• France
• IT Services and IT Consulting
• 700 & Above Employee

• Head of Client Management Nordic IDM

  • May 2019 - Jul 2020

  Atos is a global leader in digital transformation in 73 countries. I was responsible for all Client Managers in the Nordic, running the business at existing customers such as Siemens, Nokian, HK Scan, Euromaint, and Post Nord. It included responsibility for P&L, services, and delivery. ER, approx 60MEuro. Atos is a global leader in digital transformation in 73 countries. I was responsible for all Client Managers in the Nordic, running the business at existing customers such as Siemens, Nokian, HK Scan, Euromaint, and Post Nord. It included responsibility for P&L, services, and delivery. ER, approx 60MEuro.



Playground Consulting AB

• Sweden
• IT Services and IT Consulting
• 1 - 100 Employee

• Management Consultant

  • Sep 2018 - Apr 2019

  Temporary assignment Temporary assignment



Roslagsvatten AB

• Business Area Manager Waste & Environment

  • Feb 2017 - Aug 2018

  I was responsible for operating and developing the waste operations including total profit liability (approx. 100 million) in Roslagsvatten. My group managed seven waste contractors in three municipalities. The work involved drawing up business plans, waste plans and waste regulations. I reorganised the business and worked out a new tariff design to be able to manage waste management in the best possible way. I improved waste management in the archipelago by 50% through clear guidance and follow-up. Roslagsvatten is a municipal AB, and I represented waste at board meetings with the municipalities.

• CIO

  • Apr 2010 - Aug 2018

  Together with employees, consultants and suppliers, we designed strategies, implemented processes and found business benefits in the company's IT system. I managed and operated existing outsourcing contracts as well as required and procured new systems under LOU (Public Procurement Act). During my time I have carried out a number of IT projects such as the implementation of case and document management system as well as debt system. I was also responsible for replacing the service provider and the introduction of a client platform and O365 with its associated digital workplace. It has resulted in reduced costs and more efficient workflows. I was a member of the management team."Kerstin has a long experience of leading employees and has the ability to grow and develop with their positive energy. In the roles Kerstin has had with us, high demands have been placed on service, business and profit responsibility. "Mikael Algvere CEO, Roslagvatten

• Customer Service Manager Water and Waste

  • Jan 2013 - Feb 2017

  I development and reorganised customer service of water and waste for seven municipalities. Within customer service, I have pushed the evolution towards digitalisation to automate as much as possible from ordering to customer billing. In the end, it gave faster service to customers, correct payment to the contractors and more stable revenues.



Xzezor AB

• CEO and Owner

  • Oct 2008 - Dec 2011

  My company imported and sold bamboo furniture on the Scandinavian market. I also worked with IT consulting services for Nordic Service Provider and Itera Networks. One of the assignments was CIO at Roslagsvatten. My company imported and sold bamboo furniture on the Scandinavian market. I also worked with IT consulting services for Nordic Service Provider and Itera Networks. One of the assignments was CIO at Roslagsvatten.



NEISA Nordic AB

• Sweden
• Information Technology and Services
• 1 - 100 Employee

• COO and Service Manager (Nordic Service Provider - Now NEISA)

  • Oct 2005 - Oct 2008

  I established a new service organisation in Sweden. I had sales responsibility for HP and their warranty service with approximately 25,000 cases per year. I led an administrative team and ruled 70 field technicians through 15 partner companies.We expanded the business and, I signed additional agreements with Dell, Canon, Ricoh, Kyocera and Atea. I helped to raise service levels considerably and picked up Sweden as a first place in Europe within HP's balanced scorecard. I was a member of the management team and participated at board meetings. "Kerstin's positive attitude, driving style, loyalty and goal orientation have made the whole organisation evolve in the right direction."Sven-Otto Grahn CEO Nordic Service Provider (Now NEISA Nordic)



DXC Technology

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• IT Service Manager (CSC now DXC)

  • Jan 2004 - Oct 2005

  In 2004, SAS IT was outsourced to CSC and, after a reorganisation, I was responsible for bringing together two service organisations into one. My assignment was extended to 60 employees and three supervisors. I was a member of the Scandinavian IT service management team. "Kerstin is a positive and creative leader with excellent ideas, which she has the ability to translate into practice."Jan Orlander Director Field Services CSC In 2004, SAS IT was outsourced to CSC and, after a reorganisation, I was responsible for bringing together two service organisations into one. My assignment was extended to 60 employees and three supervisors. I was a member of the Scandinavian IT service management team. "Kerstin is a positive and creative leader with excellent ideas, which she has the ability to translate into practice."Jan Orlander Director Field Services CSC



Scandinavian Airlines

• United States
• Airlines and Aviation

• IT Servicemanager, Helpdesk Manager & Projectleader

  • Aug 1998 - Jan 2004

  I was employed as project manager to replace SAS's entire IT platform in Sweden and Finland with 12,000 workplaces. My project kept the time, delivered to the lowest cost per PC and the quality of work performed was high and meant an excellent efficiency for future workflow. After completion of projects, I was offered the role of Service Desk Manager in 2000 and developed a business that served 28,000 users. In 2001, I was appointed Assistant Manager of the Helpdesk Forum of the Year. In 2002, I was asked to take the role of Service Manager with the task of reorganising the service organisation.



Zander & Ingestrom AB

• Sweden
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Quality Manager, Head of Spareparts and Sales.

  • Apr 1988 - Aug 1998