Kerstin Gesnouin
Operations Manager at FrontWell Solutions- Claim this Profile
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German Native or bilingual proficiency
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English Full professional proficiency
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French Limited working proficiency
Topline Score
Bio
Kara Monteiro
I had the great pleasure of working with Kerstin at the Waldorf Hilton. Kerstin was a key part of the team and consistently delivered the highest levels of hospitality and service to our guests. Kerstin’s authentic and genuine desire to deliver excellence is clear to see. Kerstin is highly driven, passionate and would be a fantastic asset to any organisation, I have no hesitation in recommending Kerstin and hope our paths cross again in the future.
Karolina Król
Working with Kerstin has been a great pleasure. She is a great leader, manager, mentor, and most of all, a friend. She always prioritized her team over her work, ensuring they work on their developments and career goals. I have seen her in different roles throughout the years, and each time she has shown great passion for what she was doing. She truly gives her heart to whatever she starts and commits to the job 100%. She was and continues to be an inspiration for me of what kind of leader I would like to be.
Kara Monteiro
I had the great pleasure of working with Kerstin at the Waldorf Hilton. Kerstin was a key part of the team and consistently delivered the highest levels of hospitality and service to our guests. Kerstin’s authentic and genuine desire to deliver excellence is clear to see. Kerstin is highly driven, passionate and would be a fantastic asset to any organisation, I have no hesitation in recommending Kerstin and hope our paths cross again in the future.
Karolina Król
Working with Kerstin has been a great pleasure. She is a great leader, manager, mentor, and most of all, a friend. She always prioritized her team over her work, ensuring they work on their developments and career goals. I have seen her in different roles throughout the years, and each time she has shown great passion for what she was doing. She truly gives her heart to whatever she starts and commits to the job 100%. She was and continues to be an inspiration for me of what kind of leader I would like to be.
Kara Monteiro
I had the great pleasure of working with Kerstin at the Waldorf Hilton. Kerstin was a key part of the team and consistently delivered the highest levels of hospitality and service to our guests. Kerstin’s authentic and genuine desire to deliver excellence is clear to see. Kerstin is highly driven, passionate and would be a fantastic asset to any organisation, I have no hesitation in recommending Kerstin and hope our paths cross again in the future.
Karolina Król
Working with Kerstin has been a great pleasure. She is a great leader, manager, mentor, and most of all, a friend. She always prioritized her team over her work, ensuring they work on their developments and career goals. I have seen her in different roles throughout the years, and each time she has shown great passion for what she was doing. She truly gives her heart to whatever she starts and commits to the job 100%. She was and continues to be an inspiration for me of what kind of leader I would like to be.
Kara Monteiro
I had the great pleasure of working with Kerstin at the Waldorf Hilton. Kerstin was a key part of the team and consistently delivered the highest levels of hospitality and service to our guests. Kerstin’s authentic and genuine desire to deliver excellence is clear to see. Kerstin is highly driven, passionate and would be a fantastic asset to any organisation, I have no hesitation in recommending Kerstin and hope our paths cross again in the future.
Karolina Król
Working with Kerstin has been a great pleasure. She is a great leader, manager, mentor, and most of all, a friend. She always prioritized her team over her work, ensuring they work on their developments and career goals. I have seen her in different roles throughout the years, and each time she has shown great passion for what she was doing. She truly gives her heart to whatever she starts and commits to the job 100%. She was and continues to be an inspiration for me of what kind of leader I would like to be.
Experience
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FrontWell Solutions
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Germany
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IT Services and IT Consulting
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1 - 100 Employee
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Operations Manager
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Dec 2020 - Present
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Training
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Non-profit Organizations
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Umzug nach Deutschland und eigenständige Weiterbildung
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Oct 2019 - Dec 2020
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Trowers & Hamlins
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United Kingdom
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Law Practice
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700 & Above Employee
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Head of Front of House Services UK
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Sep 2015 - Aug 2019
Interne Beförderung
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Corporate Front of House Manager
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May 2012 - Sep 2015
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The Waldorf Hilton, London
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United Kingdom
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Hospitality
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1 - 100 Employee
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Ass. Front of House Manager
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Jan 2011 - May 2012
Interne Beförderung
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Executive Guest Relations Manager
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Jul 2010 - Jan 2011
Interne Beförderung
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Guest Relations Manager
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Oct 2008 - Jul 2010
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Guest Relations Executive & Executive Lounge Manager
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Aug 2007 - Sep 2008
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Hilton Sydney
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Australia
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Hospitality
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100 - 200 Employee
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Guest Services
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2006 - 2007
Befristete Arbeitserlaubnis aufgrund der Australischen Visum Regelungen Befristete Arbeitserlaubnis aufgrund der Australischen Visum Regelungen
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Mango Lagoon Resort & Wellness Spa
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Australia
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Hospitality
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Duty Manager
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2005 - 2006
während des Bachelor Studiums während des Bachelor Studiums
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THE SEBEL
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Australia
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Hospitality
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1 - 100 Employee
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Night Manager
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Mar 2005 - Dec 2005
Während des Bachelor Studiums Während des Bachelor Studiums
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Marriott Hotels
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United States
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Hospitality
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1 - 100 Employee
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Guest Services
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2004 - 2004
Überbrückungsphase bis zur Einreise nach Australien Überbrückungsphase bis zur Einreise nach Australien
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JW Marriott Marco Island Beach Resort
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United States
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Hospitality
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100 - 200 Employee
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Guest Services
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2002 - 2004
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Education
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2005 - 2006
James Cook University
Bachelor in Business, Business Administration and Management, General -
1999 - 2002
Berufschule Gelnhausen
Ausbildung zur Hotelfachfrau, Hospitality Administration/Management -
1997 - 1999
Georg-Kerschensteiner-Schule Obertshausen
Abitur
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