Kerry McCall

Vice President, Operations at Noregon Systems
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Contact Information
us****@****om
(386) 825-5501
Location
US

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5.0

/5.0
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Tj Johnson

I was fortunate enough to have been given the opportunity to grow into my current position by Kerry. I enjoyed working with and learning from a person who was not afraid to share his knowledge. Kerry will be a great asset to any company he joins. Creative thinking and the ability to learn as well as teach are two of his greatest assets. The past several years have been a great professional learning experience for me, thanks to Kerry.

Allen Platek

I had the pleasure of working with Mr. McCall on two major projects during his tenure at Sealy. Both projects involved developing third party business processes where Sealy had no prior experience. Mr. McCall's skill and experience were invaluable in the successful implementation of these projects. Operating in a consultant's role to our team, his knowledge and understanding of call centers allowed the remainder of the team to focus on industry-specific details, assured that the call center logistics were in good hands. Mr. McCall's work ethic, integrity, skill set and experience would make him a great hire, not only for call center management, but for any number of marketing or sales oriented positions.

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Experience

    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Vice President, Operations
      • Mar 2021 - Present

    • Director of Operations
      • Aug 2013 - Mar 2021

    • Operations Manager
      • Jul 2012 - Jul 2013

    • Product Support Manager
      • Jan 2011 - Jul 2012

    • Furniture and Home Furnishings Manufacturing
    • 500 - 600 Employee
    • Consumer Services and RA Supervisor
      • 2000 - 2010

      Developed and Managed the centralized National Consumer Services Department which handles pre-sale and post-sale consumers including retail mediation. This included hiring, training and managing the consumer service representatives. This also included the initial purchase, design and continued progression of the CRM and telephony systems. Company administrator for these systems. Also managed the centralized Return Authorizations Department.

    • Territory Manager
      • 1998 - 2000

      Managed sales responsibilities for W.S. Badcock Corporation, Bed Pros and Famous Tate. Also supported Sears, HomeLife, Rooms to Go and independent retailers.

    • Franchise Owner/Manager
      • 1995 - 1998

      Owned/Managed a furniture, appliance, electronics store including sales, inventory management, in house financing/collections, deliveries, and all aspects of running a business. Owned/Managed a furniture, appliance, electronics store including sales, inventory management, in house financing/collections, deliveries, and all aspects of running a business.

    • Account Executive
      • 1991 - 1995

      Managed Sales of power equipment to accounts such as Sam's Club, Builders Square, W.S. Badcock Corporation and regional accounts. Also developed and managed first national customer service department for MTD Yard Machines and Yardman brands. Managed Sales of power equipment to accounts such as Sam's Club, Builders Square, W.S. Badcock Corporation and regional accounts. Also developed and managed first national customer service department for MTD Yard Machines and Yardman brands.

Education

  • Georgia College & State University
    MBA, Management
    1989 - 1990
  • Georgia College & State University
    BBA, Management Major, Criminal Justice Minor

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