Kerry Osborn

Recruiter / Resourcer at Boardroom Appointments - Global Human and Talent Capital
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Contact Information
Location
Durban, KwaZulu-Natal, South Africa, ZA
Languages
  • English Full professional proficiency
  • Afrikaans Limited working proficiency

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Vanessa Raath 🌍👩🏼‍🏫

Kerry is helpful and enthusiastic person. I found that she always went the extra mile to help others and her work was also of a very high standard. I enjoyed partnering with her on orders that we were working on. I would have no hesitations in recommending Kerry for any position as she will do well in anything she puts her mind too!

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Experience

    • South Africa
    • Human Resources
    • 1 - 100 Employee
    • Recruiter / Resourcer
      • Sep 2022 - Present

      Specializing in Technical, Logistics, Supply Chain, Engineering, Mining, Oil and Energy, Out of Africa and International opportunities Specializing in Technical, Logistics, Supply Chain, Engineering, Mining, Oil and Energy, Out of Africa and International opportunities

    • India
    • Advertising Services
    • Admin Manager
      • Apr 2022 - Aug 2022
    • Manager
      • Oct 2019 - Apr 2022

      Store Management of the gift shop Marketing function: Daily social media posts & website updates / Arranging of monthly market and social functions Pricing of new stock Merchandising Overseeing the day to day running of 22 Rockview as well as the other tenants Calling in repair or maintenance contractors Invoicing of tenants rentals on a monthly basis Record keeping of payments received Capturing of sales, suppliers invoices, bank statements and petty cash onto Sage One Overseeing of cleaning staff and car guard Customer relationship management Show less

    • Finance and Office Administrator
      • Sep 2018 - May 2019

      3 small businesses: I manage all the Administration, Imports Administration and Distribution as well as Financial Admin for the below small businesses: The Sundowner Society (Bar and sundowner products and accessories) Elixir + Treat (fashion and accessories) Modern Museum (Designers) Creditors Debtors HR admin Payroll Orders, distribution and logistics admin General admin 3 small businesses: I manage all the Administration, Imports Administration and Distribution as well as Financial Admin for the below small businesses: The Sundowner Society (Bar and sundowner products and accessories) Elixir + Treat (fashion and accessories) Modern Museum (Designers) Creditors Debtors HR admin Payroll Orders, distribution and logistics admin General admin

    • Ukraine
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • PA/Office Manager
      • Aug 2017 - Sep 2018

      Basic Accounting: SAGE Accounting package Debtors management – managing debtors and following up on payments on a weekly and monthly basis Sending out weekly and monthly statements Invoicing daily, weekly and at month end Cash flow analysis - monthly Allocating payments from the bank account Sales item reporting monthly Managing credit card payments via Pay Gate system Reconciling VAT slips monthly for submission to the Bookkeeper Personal Assistant duties: Email management Personal tasks for the owner Diary management – scheduling meetings, managing appointments, sharing and meeting requests Quotations and proposals Follow ups with clients after quotations have been sent Attending meetings with potential customers Letter and email correspondence on behalf of the owner Travel arrangements – local and into Africa, cross border letters Managing the company’s insurance policies (both Printwild and WildWeb companies) Organizing year end functions Ordering and buying office and kitchen supplies Proofreading and editing emails and letters for the owner Managing car licenses Liaison with the banks for credit and petrol card allocations Occasional minutes of meetings Drop Box file management (online document and file server) – Managing the content of the Drop Box, File naming conventions and searchability, sharing with clients Ordering water for the cooler Websites: Hosting – managing our email, domain and website hosting database / updating this on a daily, weekly, monthly basis / scheduling hosting invoices monthly Updating websites via Wix and WordPress Recruitment and selection: Placing adverts – LinkedIn and Bizcommunity Screening candidates Shortlisting candidates Referencing Handing over to the owner for interviewing HR: Compiling new employee forms and contracts Managing the sick leave and annual leave calendar Show less

    • South Africa
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Talent Acquisition Consultant
      • Mar 2016 - Jun 2017

      Resourcing and recruitment for permanent projects Conducting research / searches by means of our in-house resources, the internet, various media, referrals and associations Competency based interviewing Candidate referrals Preparation of online and press adverts and ad response handling Candidate briefing and interview preparation Client & candidate feedback & regrets Ad hoc system upgrades & maintenance Client liaison Submitting a weekly Action Plan Database updating – CRM and Candidate Project co-ordination Recruitment & Selection Competency based interviewing Candidate briefing and interview preparation Client & candidate feedback & regrets Candidate performance management Administration:- Submission of weekly action plans & sales calls Updating sales figures & commissions Updating the client database Show less

    • OnSite Consultant
      • Feb 2012 - May 2015

      I manage about 600 sites which includes all telephony management, reporting and directory management Directory management which includes exporting directories into Excel from the main database and sending it off to the Branch Managers for editing. This includes editing and formatting. Importing the directories back into the main database Backdating all data on the main server – SQL Database management Mainly email, Excel and the Telephone Management System based (Galactrix) Monthly, weekly and daily reporting for all sites done on Galactrix Telephonic training to all branches Email correspondence daily Liaising with customers daily Weekly telecom meetings with the team including team training and stats preparation Time management of all tasks. I gave the team training on time management Managed a campaign which involved designing, writing and applying all email campaigns to all sites Monthly hit list – this is used to correct branches that have unallocated extensions and pin codes. This is used against my performance review Weekly stats to my Line Manager Monthly Trend Analysis which includes a month on month trend, projects, reporting stats and all other stats pertaining to the branches. This is presented once a month to my Line Manager and to the On Site Manager Successes: Successfully upgraded all sites from the old version of Galactrix to the new version. This included vetting all campaigns, sending out communications and liaising directly with all sites until the upgrade was completed. Successfully dropped telephony costs by 25% (our goal was 20%) Skills: Excel – Intermediate to advance Word – Intermediate to advance Galactrix – Pro Outlook – Pro Mindmanager – Intermediate Powerpoint - Intermediate Show less

    • Australia
    • Individual and Family Services
    • Customer Relations Consultant and PA to the Dealer Principal
      • Mar 2009 - Aug 2011

      Customer Relations Manager/ Events Coordinator/ PA to Dealer Principal PA duties: Screening telephone Calls Diary Management Filing Typing Organising meetings for the Dealer Principal (DP) Organising refreshments for all meetings as well as customers Organising payments for service providers Ordering of business cards All other personal requirements as per DP Minutes of management meetings weekly Screening of CV's Customer liaison Interviewing of possible candidates for the dealership Screening CV's for open positions Customer Relations Manager duties: Liaising directly with customers telephonically or in person Handle complaints and queries from customers Event and campaign management for the dealership (vehicle launches, Ride n Drive events, Cocktail parties, Brandy and wine tastings) Health days - partnered with Eternity Health. Attended health days whereby we could promote and up sell the dealership and services offered. This was done twice a month. Organise Ride n Drive days Organise team building events Partnered with New, Used and Service Managers to effectively increase sales and customer relationships Successes: Organised a successful BMW X1 launch. 120 guests attended the function. Organised catering, furniture, bar and beverages and plasma screens Organised a successful BMW X3 launch. 80 guests attended the function. Organised catering, furniture, bar and beverages and plasma screens Organised a successful Ride n Drive event for the 7 series model BMW. 8 guests were entertained in Magaliesburg with brunch and archery as well as each guest having a turn at driving the three 7 series models we had for the day. Show less

    • Individual and Family Services
    • 1 - 100 Employee
    • Business Unit Administrator - Quality Centre
      • May 2009 - Mar 2010

      Capturing of candidates information Email correspondence Typing Amending and correcting cv's in Word Referencing candidates Credit, Criminal, Matric, Tertiary, Experian and any other checks required from the consultants Follow ups with referees and consultants on a daily basis Constant liaison between referees and consultants' Error checking on a daily basis Attending daily meetings with regards to stats Performance was monitored on stats, turnaround times, errors, attendance, punctuality, references and quality Candidate Care: Contacting existing candidates to update details and cv's on the system Show less

    • Individual and Family Services
    • 1 - 100 Employee
    • Recruitment Consultant
      • Mar 2004 - Mar 2009

      Started as Receptionist, promoted to Administrator/PA, promoted to Branch Administrator, promoted to Resourcer and finally Recruitment Consultant Cold calling Client visits Telesales Admin tasks Interviewing Sourcing for candidates on relevant portals Background checks on candidates Had database of about 300 qualified assessed candidates Referencing candidates Screening and shortlisting cv's Started as Receptionist, promoted to Administrator/PA, promoted to Branch Administrator, promoted to Resourcer and finally Recruitment Consultant Cold calling Client visits Telesales Admin tasks Interviewing Sourcing for candidates on relevant portals Background checks on candidates Had database of about 300 qualified assessed candidates Referencing candidates Screening and shortlisting cv's

    • United Kingdom
    • Financial Services
    • Executive Secretary to 2 Directors
      • Mar 2005 - Sep 2005

      Handling of e-mail correspondence Client queries Customer relations Manage office while Directors are away Typing Screening of calls Ordering of all Office consumables Ordering of all groceries Maintenance of printers and scanners etc Handling of all computer queries Ordering of lunch Booking boardroom Making sure the boardroom was neat and ready for all meetings Handling catering for meetings Completing of all documents for clients policies Assisting clients with policy information Show less

    • South Africa
    • Events Services
    • 1 - 100 Employee
    • PA to the Director
      • Mar 2004 - Feb 2005

      Handling of e-mails Client queries and liaison Typing Filing for all sales and accounts staff Sales Administration Project Administration Diary management Travel and flight bookings locally General correspondence to all staff members Housekeeping Booking of boardrooms for executive level as well as Sales staff Setting up of boardroom for meetings Catering for meetings Keeping of staff register Handling of e-mails Client queries and liaison Typing Filing for all sales and accounts staff Sales Administration Project Administration Diary management Travel and flight bookings locally General correspondence to all staff members Housekeeping Booking of boardrooms for executive level as well as Sales staff Setting up of boardroom for meetings Catering for meetings Keeping of staff register

    • Conference Coordinator
      • Jan 2003 - Dec 2003

      Switchboard Client relations and queries Coordinating conferences and functions Showing venue to clients Assisted with organising weddings Catering Ordering of all stationary and consumables Marketing the business Designing brochures and pamphlets Liaison with travel agencies, tour guides and other lodges and hotels General office admin Switchboard Client relations and queries Coordinating conferences and functions Showing venue to clients Assisted with organising weddings Catering Ordering of all stationary and consumables Marketing the business Designing brochures and pamphlets Liaison with travel agencies, tour guides and other lodges and hotels General office admin

    • Canada
    • Non-profit Organizations
    • 1 - 100 Employee
    • Marketing Consultant
      • Oct 2002 - Dec 2002

      Lodge bookings Tour bookings Attract international clients form the airport Entertain guests Lodge bookings Tour bookings Attract international clients form the airport Entertain guests

    • South Africa
    • Packaging & Containers
    • 1 - 100 Employee
    • Receptionist
      • Jan 2001 - Oct 2002

      Switchboard Client liaison Receiving and welcoming guests Switchboard Client liaison Receiving and welcoming guests

Education

  • Varsity College
    Dip (Public Relations), Public Relations
    2001 - 2001
  • Rand Park High School
    Matric, Matric
    1996 - 2000

Community

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