Senior Fundraising Executive- Virtual

• Jan 2022 - Present

Event Executive

• Aug 2020 - Jan 2022

Events Executive - Bespoke Events

• Mar 2020 - Jul 2020

Challenge Events Assistant

• Sep 2018 - Feb 2020

Fundraising & Cardiff 10K Event Executive

• Jul 2018 - Sep 2018

- Assisted in delivering the Cardiff 10K, the charity’s flagship fundraising event, to over 7500 runners. - Provided customer services and handled inquiries over the phone and via emails. - Handled personal details when creating entries and amending registration forms. - Marketed the event by visiting local businesses in Cardiff, Newport, Bristol and Bath to gain support and to distribute promotional materials within their establishments. - Attended local events, gyms and running events to promote to and engage with the target audience. - Increasing engagement on social media by utilizing Facebook, Twitter and Instagram. - Recruited volunteers, handled volunteer communications and coordinated volunteers on the day. - Organised equipment and distributed fundraising packs.

Student Ambassador

• Nov 2017 - Jun 2018

- Represented the company by conducting house viewings and securing new clients on their behalf. - Promoted the company online using Facebook and through word of mouth. - Represented the company by conducting house viewings and securing new clients on their behalf. - Promoted the company online using Facebook and through word of mouth.

Event Steward and Adminstrative Assistant

• May 2017 - Sep 2017

UEFA Champions League Festival, Cardiff, 2017: - Worked as an event steward as a point of contact for local, national and international visitors to the festival. - Worked on the admin team, preparing and distributing equipment & uniform and recording staff as they return items and sign out. Lastings 2017: - Worked as an event steward, checking the accreditation of those entering the VIP area. Bestival 2017: - Worked on the admin team. - Created signage & built radio equipment and supervisor kit boxes. - Organised storage of uniform and equipment & conducted stock counts.

Traffic Marshal and Ticket Seller

• Jul 2016 - Aug 2017

- Worked 2 seasons as a traffic marshal and 1 season as a ticket seller. - Coordinated and parked vehicles. - Monitored car parks and their capacities. - Directed pedestrians and vehicles. - Provided customer service from answering visitor queries to handling complaints. - Selling entry tickets and merchandise. - Worked at events including Royal Holloway Graduation, Battle Proms Highclere, CarFest South, Royal Holloway Open Days, Binfield 10K, The Game Fair, V Festival and Reading Festival.

Event Assistant

• Oct 2016 - Apr 2017

- 30 day work experience as an event assistant. - Worked alongside employees in conducting the day-to-day operations. - Manned the front desk, greeting and checking in customers. - Conducted group briefings for activities as well as provided game clues. - Reset rooms under tight time restraints. - 30 day work experience as an event assistant. - Worked alongside employees in conducting the day-to-day operations. - Manned the front desk, greeting and checking in customers. - Conducted group briefings for activities as well as provided game clues. - Reset rooms under tight time restraints.

Sales Assistant

• Mar 2014 - Sep 2016

- Completed transactions for customers (sale, exchange and return). - Provided quality customer service including assisting with shopping when asked. - Handled customers’ issues effectively and professionally. - Maintained a presentable shop floor and ensured stock levels were appropriately replenished. - Organised stock on shop floor, stored outback and when delivered. - Prepared sale markdowns. - Assisted in training new employees and provided ongoing support. Worked: - March 2014 to September 2015 (contact) - December 2015 to January 2016 (Christmas temp) - July 2016 to September 2016 (temporary summer contract) - December 2017 to January 2018 (Christmas temp)

Assistant Practitioner & Young Carers' Assistant Leader

• Apr 2013 - Sep 2015

- Worked as an Assistant Practitioner within the play & leisure groups for children and young adults. - Displayed patience, communication and problem-solving skills as worked with children with disabilities & learning difficulties. - Worked to build relationships with each child to accommodate to their personal needs by understanding their personality. - Encouraged each child to engage in some way with play and leisure activities and other members of the group. - Had an adapted approach to suit the needs of the individual. - In 2014, was given the opportunity to take on the additional role of assistant leader of the young carers groups. Worked at both the under 11s and teenager groups. - Enhanced listening, empathy and leadership abilities as helped supervise activities and provided a sympathetic ear to the children and teenagers.