Experience

PowerSpeaking, Inc.

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Client Service Delivery Manager

  • Jul 2022 - Present



IRIS Software Group

• United Kingdom
• Software Development
• 700 & Above Employee

• Implementation Manager

  • Nov 2021 - Jul 2022



IRIS Star Practice Management

• United Kingdom
• Software Development
• 1 - 100 Employee

• Client Services Consultant

  • May 2014 - Mar 2022

  My role at STAR involves building and maintaining relationships with our UK client base.Handling of day to day enquiries from clients and liaising internally with our accounts and technical support teams.

• Client Service Consultant

  • May 2014 - Mar 2022



The Grove

• United Kingdom
• Hospitality
• 300 - 400 Employee

• Event Sales Manager

  • Sep 2006 - May 2014

  Social event sales and planning. This included the contracting, planning and on the day management of any social events eg Weddings, Birthday Parties, Anniversaries etc. Social event sales and planning. This included the contracting, planning and on the day management of any social events eg Weddings, Birthday Parties, Anniversaries etc.



KPMG UK

• United Kingdom
• Accounting
• 700 & Above Employee

• Customer Relationship Manager

  • 1999 - Jul 2003

  I managed a team of 4 customer relationship managers. We were each responsible for key accounts across the firm. The primary aim was to ensure clear communication between the business and the IT function, ensuring the IT strategy was aligned to the business's requirements.

• UK IT Local Support Manager

  • 1998 - 1999

  Management of the IT local support teams across the KPMG UK Offices

• Local IT Support Manager

  • 1993 - 1998

  I was IT Local Support Manager for most of the KPMG London offices during this time, including the head office at Salisbury Square, Dorset Rise and Puddle Dock. I managed a team of IT Analysts who provided first line support to the professional staff in those buildings.