Experience

DfE Digital, Data and Technology

• United Kingdom
• Government Relations Services
• 1 - 100 Employee

• Senior Content Designer

  • Jan 2022 - Present

  • Design clear, user-centred content for DfE services, including: Apply the Service Standard in DfE, the DfE design manual and the Service assessment plus service. • Design clear, user-centred content for DfE services, including: Apply the Service Standard in DfE, the DfE design manual and the Service assessment plus service.



National Lottery Heritage Fund

• United Kingdom
• Government Administration
• 100 - 200 Employee

• Digital Content Designer

  • Feb 2019 - Jan 2022

  • Worked as lead content designer to build and deliver a new funding service • Part of the first service design team at the National Lottery Heritage Fund • Used agile practices and service standards to build and iterate services • Designed content based on user needs • Used tools such as Miro, GitHub, GOVUK prototype kit, Trello, Dovetail, Hotjar and Google Analytics • Attended user research - remote sessions and in a lab environment, helped with analysis and affinity sorting • Collaborated with interaction designers, user researchers, developers, product owners, subject-matter experts, policy and legal • Organised content crits, week notes and spoke at design events, like the Leeds Gov UK Design meet up • Advised and developed content design work for lesser experienced content designers both in and outside the service design team Show less



The Vegetarian Society

• United Kingdom
• Non-profit Organization Management
• 1 - 100 Employee

• Content Designer | Content Officer

  • Jan 2018 - Jan 2019

  • Web content strategy production • Created and managed style guide, content patterns and workflows • Took part in user research and wrote user needs and journeys • Looked at web analytics to inform content decisions • Worked with stakeholder management, marketing, comms, external agencies, and subject-matter experts • Ran content crits on a regular basis • Web content strategy production • Created and managed style guide, content patterns and workflows • Took part in user research and wrote user needs and journeys • Looked at web analytics to inform content decisions • Worked with stakeholder management, marketing, comms, external agencies, and subject-matter experts • Ran content crits on a regular basis



Content Design London

• United Kingdom
• Design Services
• 1 - 100 Employee

• Content Design London training

  • May 2018 - May 2018

  Content Strategy Content Design Content Strategy Content Design



Science Museum Group

• United Kingdom
• Museums, Historical Sites, and Zoos
• 700 & Above Employee

• Senior Prospect Researcher

  • Jan 2013 - Jun 2017

  • Developed research strategies working with the development teams across the Science Museum Group. Largely in support of corporate teams, high level donors and trusts and foundations • Designed various written documents, including profiles, due diligence reports, trustee papers and in-depth reports for chair of the board and Director of the Science Museum • Identified and researched prospects and contributors across multiple coinciding projects with tight deadlines • Researched and wrote biographies for live events at museums, sourced images and sourced quotes from attendees • Managed database containing prospects and museum data Show less



The University of Manchester

• United Kingdom
• Higher Education
• 700 & Above Employee

• Journalist

  • Sep 2011 - Dec 2012

  • Researched, wrote and edited souvenir guide for The John Rylands Library • Wrote and edited features for the University’s Unilife magazine. Liaised with various departments within the University to conduct interviews and develop features • Researched, wrote and edited souvenir guide for The John Rylands Library • Wrote and edited features for the University’s Unilife magazine. Liaised with various departments within the University to conduct interviews and develop features



BBC

• United Kingdom
• Broadcast Media Production and Distribution
• 700 & Above Employee

• Researcher/Content Producer

  • Oct 2011 - Nov 2012

  • Researched various projects for the Learning Exchange, BBC • Projects included: Hairy Biker’s Best of British: researched, wrote and edited copy for BBC website, plus wrote programmes introductions for online use. Science, Technology and the Web: TV and radio programmes broadcast across the BBC • Liaised with writers, designers, contributors and internal BBC departments to develop ideas and deliver projects on time • Assisted with BBC Academy events, including Fast Train North and Fusion Games Show less



Hearst Magazines

• United States
• Media Production
• 700 & Above Employee

• Deputy Chief Sub-Editor, Good Housekeeping

  • Apr 2007 - Jul 2010

  • Overall responsibility for getting the magazine to press on time. Ensuring it was accurate, well researched, legally sound, as well as informative and true to Good Housekeeping’s style • Dealt with copyright issues for stories and images and kept detailed records • Sourced and liaised with external contributors, press offices and PRs to ensure features were factually correct, clear and concise • Provided editorial and website team with a ‘one-stop shop’ for features to be researched further, polished, cut-to-fit and approved by necessary internal and external sources • Wrote and edited promotions and advertorials for a wide range of companies. Turning press releases and PR information into viable copy that appealed to a targeted audience• Deputised for Chief Sub by running busy subs desk and managing other subs and freelancers Show less

• Senior Sub-Editor, She Magazine

  • Nov 2005 - Apr 2007

  • Worked on a re-launch and re-design of the magazine with a large editorial team, pitched new ideas and sourced contributors• Edited, researched and wrote copy and layouts, checking for style, grammar and tone• Liaised with editorial departments, website, external freelancers, writers, press offices and readers to follow up queries



Publicis Blueprint

• Book and Periodical Publishing
• 1 - 100 Employee

• Acting Deputy Chief Sub-Editor/Sub-Editor, Asda Magazine

  • Dec 2003 - Nov 2005

  • Draft and re-wrote copy and layouts, checking for style, grammar and tone • Managed editorial and production flatplans • Liaised with designers, editors, publishers, production, press offices, PRs and client at Asda head office • Managed freelancers and ran subs desk • Draft and re-wrote copy and layouts, checking for style, grammar and tone • Managed editorial and production flatplans • Liaised with designers, editors, publishers, production, press offices, PRs and client at Asda head office • Managed freelancers and ran subs desk



National Portrait Gallery

• Museums, Historical Sites, and Zoos
• 200 - 300 Employee

• Development Officer

  • Dec 2001 - Dec 2003

  • Worked in a busy PR and development department managing and marketing the gallery membership scheme • Project managed events and campaigns for visitors, members and guests of the National Portrait Gallery. Including Mario Testino events, BP Portrait Award private views and general fundraising and audience development evenings •Wrote copy for press releases, gallery website and literature • Worked in a busy PR and development department managing and marketing the gallery membership scheme • Project managed events and campaigns for visitors, members and guests of the National Portrait Gallery. Including Mario Testino events, BP Portrait Award private views and general fundraising and audience development evenings •Wrote copy for press releases, gallery website and literature



Sainsbury's

• United Kingdom
• Retail
• 700 & Above Employee

• Marketing Executive

  • Dec 2000 - Dec 2001

  • Planned and organised below-the-line marketing campaigns for launch of Sainsbury’s online store • Planned and organised below-the-line marketing campaigns for launch of Sainsbury’s online store