Business Development Manager

• Jul 2018 - Present

Project Manager

• 2015 - 2017

This multi-faceted role involved managing five departments whilst simultaneously strengthening customer relationships. I provided input to CAD drawings and equipment positioning and oversaw an RM1.7m investment budget per month. Furthermore, I served as account manager for the largest telco customer, U Mobile, with sales revenue of RM14m/year. Key achievements in this role: ♦ Consistently evaluated employees’ performance, developing training which raised skill sets by 20% and productivity by 15%. ♦ Orchestrated development and implementation of policies and procedures during a company expansion. ♦ Successfully led construction deadlines for telcos, including joint construction of 100 sites nationally in 2016, the fastest in Malaysia. Show less

Project Manager

• 2011 - 2015

I played a key role in overseeing high-profile accounts valued at RM6m per annum, such as Nokia, Alcatel, Maxis, and Extreme Broadband Malaysia. I developed new business by pitching to key stakeholders and clients and created marketing products and content for a newly launched company website. Key achievements in this role: ♦ Successfully led all phases of a secure site locator online database launch accessible to prospective tower space renters. ♦ Introduced new policies and procedures during a redevelopment of the entire Finance and Operations Department. Show less

Business Development Manager & Acting National Operations Manager

• 2008 - 2010

Following promotion with ALD International, I worked in setting up operations in Malaysia, including long-term strategic planning, data reporting, and execution of overall business development strategy. I was promoted to Operations Manager after leading Malaysia’s second largest vehicle fleet leasing contract covering. Key achievements in this role: ♦ Spearheaded development of the first accident and breakdown service recovery model in Malaysia for auto lease companies. ♦ Conceptualised an innovative ‘auto lease’ product allowing companies to lease high-end cars without a hire and drive permit. ♦ Outsourced an accident and breakdown service which decreased maintenance costs by 25%. ♦ Implemented ALD Malaysia's software remotely alongside ALD IT India. Show less

Contracts Management Team Leader

• 2005 - 2008

With ALD Automotive UK, I initially assumed the Contract Analyst role, before being promoted to Team Manager within six months. In this capacity, I led all contract management activities and processes, including overseeing a team of eight contract analysts and worked with account managers to solve issues related to contract management aspects. In this challenging position, I also took charge of company customer profit share report with a dividend value of 1.2GBP. Key achievements in this role: ♦ Decreased contracts team workload by 20% by introducing various formula based reports for systems development. ♦ Contributed to the continuous development of the team, being accountable for designating staff roles and department procedures, and implementing training plans. Show less