Experience

Dunkin Donuts

• Food and Beverage Services
• 700 & Above Employee

• Barista

  • Jul 2013 - Present

  Up-sold additional menu items, beverages, and deserts to increase restaurant profit. Took necessary steps to meet customer needs and efficiently resolve food or service issues. Recorded customer orders and repeated them back in a clear, understandable manner. Communicated clearly and positively with co-workers and management. Served orders to customers at windows, counters, and tables. Packaged menu items into bags or trays and placed drink orders onto carriers. Preparede and served beverages such as coffee, tea, and fountain drinks. Show less