Experience

Fusion Communications

• United Kingdom
• Telecommunications
• 1 - 100 Employee

• Business Development Manager

  • May 2022 - Present



LogicBarn

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Relationship Manager

  • Feb 2022 - May 2022



Expert Thinking

• IT Services and IT Consulting
• 1 - 100 Employee

• Customer Relationship Manager

  • May 2021 - Feb 2022



Aster Technology UK Limited

• United Kingdom
• Printing Services
• 1 - 100 Employee

• Sales Manager

  • Oct 2018 - May 2021

  Founded in March 2011, Aster Graphics is a promising high-tech company dedicated to the printer supplies remanufacturing industry. The company’s headquarters and global marketing and sales centre are located in Zhongshan, China. To better serve its customers and consumers, Aster Graphics has set up an international sales network in Hong Kong, Europe and America. Aster Graphics owns a large group of experienced industry veterans and professionals covering management, production, R&D and Q.C. and most of them have at least 8-10 years’ leadership experience in the printer supplies giants. Aster Graphics attaches great importance to product quality and environment. All the employees are well trained and every process is strictly controlled to maintain quality and environmental friendly operations. The company is STMC, CE, ISO: 9001 and ISO: 14001 certified. Aster Graphics always lays stress on the research and development of its design-around technology. We have the best knowledge and understanding on the toner cartridge patents. Our powerful team of IP engineers dedicating in patent research will make sure our products are safe. Show less



Print-Rite Europe

• United Kingdom
• Printing Services
• 1 - 100 Employee

• Business Development Executive

  • Jun 2018 - Sep 2018

  Print-Rite is privately-owned, based in Hong Kong, and has a track-record of ground-breaking research, development and manufacture stretching back to 1981. With its own state-of-the-art laboratories, and raw materials plants working alongside a total manufacturing floor space of more than 1.3m sq ft, Print Rite distributes to 70 countries worldwide. We also take our environmental responsibilities very seriously with a strictly observed Green Policy and total commitment to sustainable development. We even have a process for the safe disposal of contaminated water created during the remanufacturing process. Show less



CTS Toner Supplies LTD

• Regional Account Manager - South East England, Scotland & N.I

  • Nov 2016 - Jun 2018

  • Building & maintaining strong working relationships with customers • Taking the initiative and responsibility to hit and exceed personal targets/deadlines set• Ensuring customer satisfaction through effective communication and problem solving• Ability to communicate, negotiate and close at all levels I am involved with all aspects from customer service and order entry including solving problems, relaying information, and working with customers to ensure fantastic serviceWe are a wholesale distributor of office machine consumables and have been established for 20 years. Our product range includes; laser & copier toners, inkjet, franking consumables, tape cassettes & compatible printer labels, impact & fax ribbons, maintenance kits & drums, packaging supplies including tape and pallet wrap. We also offer Paper Chain which is our Managed Print Service.About us:• Wholesaler of alternative and OEM to trade ONLY• Over 3500 SKUs • Over 150,000 cartridges always in stock• Comprehensive warranty & Quality Control procedures• Remanufactured & patent friendly compatible cartridges• Easy EDI and website order placement• Complete fully integrated MPS solution, Paperchain• Bespoke dedicated timed/ key drop delivery service• 1st to market with new products• Competitive OEM Ricoh & Sharp consumables• No minimum order value• Free delivery order thresholds• Data integration into your back office with on stock enquiriesWe pride ourselves in committing to having the very best in customer service with every customer having a dedicated, experienced account manager Show less

• Finance Manager

  • Sep 2013 - Jun 2018

  I currently deal with the following;-Sales & Purchase Ledger-Payroll-VAT-EC Sales-Credit Control-New Account Applications-Customer payments-Month End Rec/Cashbook-Imports-Supplier payments

• Sales Account Manager

  • Aug 2012 - Aug 2013

  Sales Account Manager for CTS Toner Supplies,we are a wholesaler of compatible/re-manufactured Ink and Toner cartridges and OEM office machine consumables.I look after our account customers (large and small) I try and grow these accounts, increase sales and help them maintain a good working relationship with ourselves and their customers.I also deal with credit control and making sure accounts are clear of any queries or issues, dealing with these issues promptly has helped me develop strong relationships with my customers and I am regularly requested to be the main point of contact for a lot of our accounts. Show less



e-Solutions Software

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Account Manager

  • Nov 2011 - Aug 2012

  Looking after current customers Generating leads for potential clients (growing volume for the business) Taking phone calls Emailing/Writing to new and current customers Dealing with large banks/building societies Keeping an up-to-date diary of all meetings for I.T technicians Working to monthly and yearly targets Looking after current customers Generating leads for potential clients (growing volume for the business) Taking phone calls Emailing/Writing to new and current customers Dealing with large banks/building societies Keeping an up-to-date diary of all meetings for I.T technicians Working to monthly and yearly targets



Punch Pubs & Co

• United Kingdom
• Hospitality
• 400 - 500 Employee

• Account Manager

  • Feb 2010 - Aug 2011

  Managing approximately 400 accounts To grow volume, distribution and margin on non-tied categories Creating a rapport with customer with regular once or twice weekly phone calls. Dealing with queries, chasing problems. Working closely with Regional Business Manager’s and to build relationships with retailers and key internal stakeholders Managing my weekly diary to suit myself and the customer’s schedules. Secure tied volume and optimize product mix. Helping lessees improve their business, getting them promotional material and working out potential financial gains dependant on product selections and pricing strategies. Working as a team to create positive result and beating individual targets Required to assist with the taking of inbound calls on occasions Focus on effective calls and promotional planning activity to deliver additional sales and profit Creating PowerPoint presentations & presenting to various sized groups Show less



The Webb Group

• United Kingdom
• Retail
• 1 - 100 Employee

• Sales advisor

  • Aug 2009 - Dec 2009

  Building customer relations Product knowledge Good communication Computer literate Sales conversations via phone Team work Building customer relations Product knowledge Good communication Computer literate Sales conversations via phone Team work



The Waterfront Restaurant and Tavern

• United States
• Restaurants
• 1 - 100 Employee

• Waiting staff

  • Mar 2009 - Aug 2009

  Order Taking Organising Seating of Customers on busy days Customer Service Money Handling Order Taking Organising Seating of Customers on busy days Customer Service Money Handling



Claire's

• United States
• Retail
• 700 & Above Employee

• Supervisor

  • May 2008 - Mar 2009

  Key Holder Open/Close store Ear Piercing Delivery Cashing Up Banking Cleaning Tills Key Holder Open/Close store Ear Piercing Delivery Cashing Up Banking Cleaning Tills



The Middlebell Public House

• Burton on Trent

• Assistant Manager

  • Feb 2006 - Sep 2006

  Key Holder Open/Close Cashing Up Banking Organising staff Running restaurant/bar Rotas Key Holder Open/Close Cashing Up Banking Organising staff Running restaurant/bar Rotas