Experience

Danrie

• United States
• Retail
• 1 - 100 Employee

• Chief Of Staff

  • Aug 2022 - Present

  New York, New York, United States


CITYROW
• United States
• Wellness and Fitness Services
• 1 - 100 Employee
• Director of Logistics & Operations

  • Sep 2020 - Aug 2022

Saturdays NYC
• United States
• Retail Apparel and Fashion
• 1 - 100 Employee
• Director Of Operations & Systems

  • Jan 2020 - Aug 2020


Caviar, Inc.

• United States
• Food & Beverages
• 100 - 200 Employee

• Sr. Operations Manager

  • Jan 2019 - Jan 2020

  New York, New York



Flywheel Sports

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Operations Manager

  • Oct 2017 - Oct 2018

  New York, New York Spearhead shrink and accuracy reporting directing quarterly physical inventory counts for 42 studio locations along with forecasting and managing spin shoe and supply replenishment. Promote information transparency authoring and disseminating inventory management policy and procedures. Efficiently manage all facets of e-Commerce apparel operations, including merchandising and promotional offerings. Optimize website assessing transaction functionality and customer checkout… Show more Spearhead shrink and accuracy reporting directing quarterly physical inventory counts for 42 studio locations along with forecasting and managing spin shoe and supply replenishment. Promote information transparency authoring and disseminating inventory management policy and procedures. Efficiently manage all facets of e-Commerce apparel operations, including merchandising and promotional offerings. Optimize website assessing transaction functionality and customer checkout experience. Partner with Customer Experience team creating e-Commerce policy and procedures. Advance seamless operations mapping apparel allocation and distribution plans, based on inventory levels and sales trends. Key role overseeing 3PL accountability to SLA, ensuring all e-Commerce orders fulfilled and shipped within 24 hours. Concisely report margin opportunities of sellable product instituting accounting process for accruing and applying landed cost to all item receipts.

• Inventory Control Specialist

  • May 2016 - Oct 2017

  New York Successfully selected and on-boarded 3PL partner preparing for e-Commerce launch as well as establishing and overseeing critical business requirements during 3PL system integration with ERP and WMS. Drive RF-Smart inventory counting platform training through procurement, implementation, and facilitation. Managed and established critical business requirements during 3PL integration with ERP and WMS. Broadened offering base creating go-to-market logistics plan for consumer at-home… Show more Successfully selected and on-boarded 3PL partner preparing for e-Commerce launch as well as establishing and overseeing critical business requirements during 3PL system integration with ERP and WMS. Drive RF-Smart inventory counting platform training through procurement, implementation, and facilitation. Managed and established critical business requirements during 3PL integration with ERP and WMS. Broadened offering base creating go-to-market logistics plan for consumer at-home experience, as well as assisting with new studio design and procurement plus consumer cycling shoe. Processed all studio inventory adjustment requests, with attention to affected general ledger accounts. Resolved variances recording item receipt discrepancies, working in tandem with studio teams and vendor/shipper. Oversaw Finished Goods and non-sellable inventory import.



MAC Cosmetics

• Personal Care Product Manufacturing
• 700 & Above Employee

• Assistant Manager, Retail Operations

  • Jan 2015 - May 2016

  Pivotal role directing development, rollout, and implementation of OmniChannel initiatives for MAC freestanding stores. Afforded support updates and training for mobile devices and manager workstations. Strengthened staff knowledge facilitating new CRM program and ShopperTrak training for field and executive teams to understand how to read, interpret and action data. Critical MAC Brand representative testing new freestanding store retail operating systems, including POS, CRM, and… Show more Pivotal role directing development, rollout, and implementation of OmniChannel initiatives for MAC freestanding stores. Afforded support updates and training for mobile devices and manager workstations. Strengthened staff knowledge facilitating new CRM program and ShopperTrak training for field and executive teams to understand how to read, interpret and action data. Critical MAC Brand representative testing new freestanding store retail operating systems, including POS, CRM, and workforce management. Facilitated flawless transfer of completed project processes to store-support managers following management of new freestanding store pilot projects. Helmed gift card program, inclusive of Bank of America and Value Link relationship management. Adhered to regulatory and organization guidelines creating, updating, and disseminating retail store policies.

• Associate, Retail Store Operations

  • Sep 2013 - Dec 2014

  New York, NY Enhanced store operations and logistics related to banking, security, policy and procedures, repair, maintenance, health, and safety. Ensured all freestanding MAC stores updated and aligned with safety and organizational standards supervising repair and maintenance program. Led maintenance of multi-million dollar operating expense budget for freestanding MAC Stores, additionally, overseeing training budget and schedule for store manager training programs. Oversaw supply program for… Show more Enhanced store operations and logistics related to banking, security, policy and procedures, repair, maintenance, health, and safety. Ensured all freestanding MAC stores updated and aligned with safety and organizational standards supervising repair and maintenance program. Led maintenance of multi-million dollar operating expense budget for freestanding MAC Stores, additionally, overseeing training budget and schedule for store manager training programs. Oversaw supply program for all MAC stores, including UPS account set up and state/federal postings.



Apple

• Indonesia
• Software Development
• 1 - 100 Employee

• Retail IS&T Market Mentor

  • Mar 2013 - Sep 2013

  Increased efficiency and productivity assisting IS&T Field Engineers with new store openings, relocations, and fixture replacements. Minimized downtime and gaps installing and testing retail POS solutions for printers, cash drawers, and handheld payment devices plus installing and troubleshooting IS&T supported systems. Achieved IS&T standards attainment as well as verifying systems as current performing store visits within market.

• Inventory Control Specialist

  • Aug 2010 - Sep 2013

  Credited with the maintenance of finished goods, service, demo and in-store use accurate inventory levels. Strategically ideated and managed in-store use inventory tracking database. Realized 99% accuracy leading and executing bi-annual physical inventory. Trained and on-boarded new Inventory Control Specialists in Greater New York City region. Averted gaps setting up and assigning in-store user inventory to new managers. Mitigated and reduced variances reviewing and reporting… Show more Credited with the maintenance of finished goods, service, demo and in-store use accurate inventory levels. Strategically ideated and managed in-store use inventory tracking database. Realized 99% accuracy leading and executing bi-annual physical inventory. Trained and on-boarded new Inventory Control Specialists in Greater New York City region. Averted gaps setting up and assigning in-store user inventory to new managers. Mitigated and reduced variances reviewing and reporting inventory discrepancies to stakeholders with subsequent solution proposals. Executed sales reports across various product categories. Conducted daily cycle counts and store-initiated counts, installing inventory in new stores within Greater New York City market.

• User Acceptance Testing

  • Jun 2012 - Jul 2012

  Cupertino, CA Integral team member testing applications and software to be utilized in retail store environment. Escalated performance and user interface bugs to development team, verifying fixes. Assiduously proofread, edited and provided feedback on field employee’s application user guide. Adhered to timelines meeting go-live date collaborating with testers and developers teams.

• Cashier & Back of House Specialist

  • May 2007 - Aug 2010