Kerry Dean
Head of Student Participation at Students' Union at Bournemouth University - SUBU- Claim this Profile
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Bio
Joff Cooke
I had the pleasure of working with Kerry as her manager at SUBU for 5 years. In that time Kerry developed in our team from a good graduate with a lot of raw talent into an extremely competent and confident manager. Kerry excels at projects, keeping the focus on what needs to be done - often balancing quite complex workloads - whilst balancing this with great support for her team. I was also hugely impressed by Kerry's ability to seek guidance when she felt it necessary, taking on advice and feedback, and then cracking on and get things done. If Kerry says she will do something, it gets done! I would have no hesitation in offering Kerry a job wherever I was.
Jamie Swanson
Kerry is a highly organised and diligent individual, who always ensures work is delivered on time and to a high standard. At SUBU she was extremely adept at managing complex organisational relationships between the Union, University, Staff, Sabbatical Officers; and most importantly, Students. Working with Kerry made my job far easier and I would sincerely recommend her.
Joff Cooke
I had the pleasure of working with Kerry as her manager at SUBU for 5 years. In that time Kerry developed in our team from a good graduate with a lot of raw talent into an extremely competent and confident manager. Kerry excels at projects, keeping the focus on what needs to be done - often balancing quite complex workloads - whilst balancing this with great support for her team. I was also hugely impressed by Kerry's ability to seek guidance when she felt it necessary, taking on advice and feedback, and then cracking on and get things done. If Kerry says she will do something, it gets done! I would have no hesitation in offering Kerry a job wherever I was.
Jamie Swanson
Kerry is a highly organised and diligent individual, who always ensures work is delivered on time and to a high standard. At SUBU she was extremely adept at managing complex organisational relationships between the Union, University, Staff, Sabbatical Officers; and most importantly, Students. Working with Kerry made my job far easier and I would sincerely recommend her.
Joff Cooke
I had the pleasure of working with Kerry as her manager at SUBU for 5 years. In that time Kerry developed in our team from a good graduate with a lot of raw talent into an extremely competent and confident manager. Kerry excels at projects, keeping the focus on what needs to be done - often balancing quite complex workloads - whilst balancing this with great support for her team. I was also hugely impressed by Kerry's ability to seek guidance when she felt it necessary, taking on advice and feedback, and then cracking on and get things done. If Kerry says she will do something, it gets done! I would have no hesitation in offering Kerry a job wherever I was.
Jamie Swanson
Kerry is a highly organised and diligent individual, who always ensures work is delivered on time and to a high standard. At SUBU she was extremely adept at managing complex organisational relationships between the Union, University, Staff, Sabbatical Officers; and most importantly, Students. Working with Kerry made my job far easier and I would sincerely recommend her.
Joff Cooke
I had the pleasure of working with Kerry as her manager at SUBU for 5 years. In that time Kerry developed in our team from a good graduate with a lot of raw talent into an extremely competent and confident manager. Kerry excels at projects, keeping the focus on what needs to be done - often balancing quite complex workloads - whilst balancing this with great support for her team. I was also hugely impressed by Kerry's ability to seek guidance when she felt it necessary, taking on advice and feedback, and then cracking on and get things done. If Kerry says she will do something, it gets done! I would have no hesitation in offering Kerry a job wherever I was.
Jamie Swanson
Kerry is a highly organised and diligent individual, who always ensures work is delivered on time and to a high standard. At SUBU she was extremely adept at managing complex organisational relationships between the Union, University, Staff, Sabbatical Officers; and most importantly, Students. Working with Kerry made my job far easier and I would sincerely recommend her.
Credentials
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Adult MHFA 2 Day Course
Mental Health First Aid (MHFA) EnglandAug, 2017- Nov, 2024 -
CMI Level 5 Certificate in Management and Leadership
Chartered Management InstituteMar, 2017- Nov, 2024
Experience
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Students' Union at Bournemouth University - SUBU
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United Kingdom
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Higher Education
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1 - 100 Employee
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Head of Student Participation
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Aug 2019 - Present
The Students' Union at Bournemouth University is a registered Charity with the aim of having a positive impact on every student’s journey. The SU exists to represent the best interest of students and provide them with opportunities to maximise their time at university. As Head of Student Engagement my role is to manage multiple Student Engagement Departments that offer students access to a diverse range of co-curricular and extra-curricular activities which add value to their experience, promote student community, and enhance their skill set.My remit includes:- Providing operational leadership to the departments, ensuring strong and effective delivery of services, whilst driving continuous improvement and innovation- Developing strategies to increase students’ engagement with SUBU- Supporting the Senior Management Team with the strategic development of the Union - Overseeing appropriate systems for the smooth running of the Student Engagement team and ensuring effective and efficient delivery Show less
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Representation Manager
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Feb 2015 - Present
As Representation Manager I was responsible for working with the university to facilitate an effective representation system that serves over 18,000 students.This included:-Leading a team to provide a quality service to the students and stakeholders- Creating and prioritising a Departmental plan- Supporting staff to time manage and problem solve-Managing a financial plan and ensuring effective budgeting throughout the year-Project managing events, including large scale training, and end-of-year celebration events.Highlights:• Being awarded the NUS Education Award in 2016; where SUBU was officially recognised as having the best student representation system in the country.• Working with external providers in the creation and running of an online feedback system, now adopted by 5 other Students’ Unions around the country• Gaining a Level 5 Certificate from Chartered Management Institute; developing a broader knowledge of management skills. Show less
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Partner Colleges Coordinator
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May 2013 - Feb 2015
After promotion to a Coordinator role within SUBU I gained additional responsibilities, including:- Outreach support for 1000+ students in 6 Partner Institutions across the South West, providing them with a Students' Union service.- Being the liaison for the support staff within the Institution to provide consistent service.- Training and development for 100+ Student Reps within the Partner Colleges.- Employing a range of engagement methods to support students with varying service expectations. Show less
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Research Analyst Assistant
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Nov 2012 - May 2013
Working along side the Research and Information Manager to produce high quality research reports for over 800 Student Reps.The skills required included:- Good interpersonal skills; working closely with the Students to deliver a service- Planning and organisational skills - Creating quality surveys and research- Analysing the results and creating reports for key stakeholders
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Café and Bar Attendant
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Aug 2012 - Jan 2013
Working in both club-house café and bar, serving food and drinks. The role continued the development of my customer service skills and my time management and organisational skills as I was responsible for both open and close of the cafe. Working in both club-house café and bar, serving food and drinks. The role continued the development of my customer service skills and my time management and organisational skills as I was responsible for both open and close of the cafe.
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Students' Union at Bournemouth University - SUBU
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United Kingdom
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Higher Education
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1 - 100 Employee
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Part-Time Student Advice Worker
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Oct 2011 - Aug 2012
SUBU Advice is an accredited legal advice service offering confidential and independent advice to Bournemouth University students. • Worked in an office environment. • Trained to offer basic advice and signpost to further appropriate facilities. • Assisted in representing students when attending formal academic offence hearings. • Participated in active campaigns and increased Service profile by working with social media. SUBU Advice is an accredited legal advice service offering confidential and independent advice to Bournemouth University students. • Worked in an office environment. • Trained to offer basic advice and signpost to further appropriate facilities. • Assisted in representing students when attending formal academic offence hearings. • Participated in active campaigns and increased Service profile by working with social media.
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Café Assistant and Painter
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Apr 2009 - Feb 2011
Continued development of universal skills used in all customer service environments, also the opportunity to develop artistic skills through the painting of commission pieces. Continued development of universal skills used in all customer service environments, also the opportunity to develop artistic skills through the painting of commission pieces.
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Full-Time Assistant Manager (Gap Year)
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Jul 2007 - Sep 2008
Promoted to Assistant Manager. Additional responsibilities included rota management, liaison with head office and staff and ongoing customer relations. Proficient in running the store. Promoted to Assistant Manager. Additional responsibilities included rota management, liaison with head office and staff and ongoing customer relations. Proficient in running the store.
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Part-Time Sales Advisor / Supervisor
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Mar 2005 - Jul 2007
Trained in customer service and till operation. Experience in merchandising, refunding, stock replenishment and stock management. Gained one-to-one customer service skills. January 2007, I was promoted to supervisor which required being a key-holder, cashing up and banking. Trained in customer service and till operation. Experience in merchandising, refunding, stock replenishment and stock management. Gained one-to-one customer service skills. January 2007, I was promoted to supervisor which required being a key-holder, cashing up and banking.
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Education
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2009 - 2012
Bournemouth University
BSc (hons) Psychology - BPS accredited, Psychology -
2005 - 2007
Brockenhurst College
International Baccalaureate, 27 -
2000 - 2005
Avonbourne Secondary School
GCSEs, 10 GCSEs graded A - C
Community
