New Business Regional Fleet Manager

• Feb 2015 - Present

Overseeing the regional sales processes for Avis Fleet. Brand Development & Sales Strategy • Enhancing, cross-selling and customising product and service solutions to meet client needs • Identifying new market opportunities and managing existing credit lines / leads within the Barloworld Group network, including selling of Fleet Management products to Non-Avis Fleet Customers with the appropriate market segment • Identifying new clients, following leads and generating sales, ensuring the team achieves individual/team sales targets • Managing and implementing Avis Fleet marketing communication initiatives • Continuously identifying and responding to prospects to manage expectations that may influence the brand image • Identifying opportunities across the operational arena to streamline business processes and increase productivity • Integrating sales programs into company practice to minimise resource utilisation and maximize business impact • Keeping abreast of economic challenges and changes and how it could impact on Avis Fleet’s credit services • Delivering superior customer service and client solutions to drive repeat business and support key strategic objectives Client Relationship Management • Developing solutions with are both practical and appropriate for customers • Building relationships at all levels, engaging with diverse audiences to manage client relations and internal stakeholders • Managing each client’s fleet requirements, meeting specified service deliverables and offering appropriate fleet management solutions • Networking with colleagues, company executives, manufacturers, and dealers at functions and events Fleet Manager, Vehicle Leasing Industry, Automotive, Sales Manager, Client Relationship, Cost Optimisation , Develop Solutions, Asset Based Financing, Outsourced Fleet Management

3rd Party / Supply Manager

• Oct 2012 - Feb 2015

I focused on major sourcing and supplier management initiatives, assisting with the development of strategically-aligned commercial solutions which enhanced core product offerings.Commercial Delivery • Delivered the 3rd party Supply Chain for a defined portfolio of business processes that supports the delivery of both current and future products and services• Developed supplier strategies that delivered quantifiable benefits to the business through close collaboration• Acted as the primary AVMS interface for suppliers, using clear communication, customer service excellence, and continuous improvement to manage strategically-aligned contracts and drive performance• Implemented key initiatives to drive cost reduction, cost avoidance, quality and service improvements, innovation and revenue generation, which delivered sustainable and profitable growth• Reviewed business drivers through detailed supply market and supplier research and translated these into value-adding sourcing strategies• Partnered with business to leverage optimal benefits from suppliers for AVMS, initiating and managing cross-functional initiatives to drive on-going innovations with suppliers• Monitored and verified supplier compliance in terms of signed proposals and services offered to AVMSStakeholder Management • Offered effective customer and supplier management as the primary AVMS liaison• Set-up and managed supplier forums to promote innovation, cost saving, and process improvement opportunities• Established and maintained effective cross-functional relationships with both external and internal stakeholders• Managed stakeholder communication, strategic planning, and business reportingSupply Management, Fleet Manager, Vehicle Leasing Industry, Automotive, Sales Manager, Client Relationship, Cost Optimisation , Develop Solutions, Asset Based Financing, Outsourced Fleet Management

Regional Fleet Manager

• Feb 2007 - Oct 2012

Responsible for over 200 Corporate Fleet Clients, with a total of over 10 000 Funded and Non funded productsManage Business Performance• Implemented the Vehicle Management Solutions (VMS) Operating model according to the national VMS strategic intent and key geographical drivers• Drove collaboration efforts with Absa through regular interaction to further mine Absa’s client database• Developed and implemented operational sales tactics and planning which is aligned to VMS strategic intent• Optimised operational costs through risk management and cost-effective initiatives• Controlled pricing and fleet performance through the analysis of exception, risk, prevention reporting and audit trails• Ensured client satisfaction is met and exceeded through direct contact and a regular sampling of client feedback• Continually reviewed and measured team activities against targets, standards and service levels to drive improved capability and performance • Leveraging experience and expertise to provide comprehensive fleet management solutions to our clients over the long term, taking into account pricing and risk issuesClient Relationships and Service Delivery• Managed client service delivery, ensuring service level agreements and turnaround times were met and exceeded• Built strategic relationships with “Premium” clients and managed these relationships through regular engagement• Actioned non-compliance and escalated to the National Commercial Manager as requiredProject Management• Managed projects to enhance internal efficiencies and innovation, depending on market changes and client needs• Collaborated with other departments to sustain business growth as the market and client needs change.• Delivered against agreed projects and priorities using project management principlesFleet Manager, Vehicle Leasing Industry, Automotive, Sales Manager, Client Relationship, Cost Optimisation , Develop Solutions, Asset Based Financing, Outsourced Fleet Management

Customer Service Manager

• Mar 2004 - Feb 2007

The Management position was to manage the City Of Johannesburg Council (COJ), as COJ outsourced their entire fleet of +/- 3200 vehicles varying from light commercial to heavy commercial vehicles and was responsible for 4 Interdepartmental departments them being; - Pikitup – Waste Industry - Johannesburg Metropolitan Police Department - Traffic Department - Joburg Water - Water Department - City Power – Electricity Department I ensured effective fleet management thereof with a team of 4 Customer Service Executives which reported to me and where based on COJ’s premises. Fleet Manager, Vehicle Leasing Industry, Automotive, Sales Manager, Client Relationship, Cost Optimisation , Develop Solutions, Asset Based Financing, Outsourced Fleet Management

Customer Service Executive

• Jan 2000 - Feb 2004

Client contact and maintenance of account relationship Manage vehicle fleet on client’s behalf with operational support Account development and retention Follow-up on planned actions Prepare and distribute customer report Assist with the debtor account payment process Maintain the integrity and accuracy of all data for vehicles on system. Prepare input for quotations and present for all restructures Fleet forecasting Account billing and collection Client contact and maintenance of account relationship Manage vehicle fleet on client’s behalf with operational support Account development and retention Follow-up on planned actions Prepare and distribute customer report Assist with the debtor account payment process Maintain the integrity and accuracy of all data for vehicles on system. Prepare input for quotations and present for all restructures Fleet forecasting Account billing and collection

Assistant Operations Manager

• Jul 1999 - Dec 1999

Assistant Branch Manager

• Jul 1997 - Jun 1999

Sales Consultant

• May 1996 - Jun 1997

Rental Agent

• Dec 1992 - May 1996

Administrative Clerk

• Mar 1990 - Dec 1992