Kerrie W.

Title Specialist at White Rock Group, LLC
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Contact Information
Location
US

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Bio

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Credentials

  • Alarm Systems Monitor
    Alarm Systems of Arkansas
    Aug, 2006
    - Oct, 2024

Experience

    • Financial Services
    • 1 - 100 Employee
    • Title Specialist
      • Mar 2021 - Present
    • Customer Service Representative
      • Dec 2019 - Present
    • United States
    • Security and Investigations
    • 1 - 100 Employee
    • Licensing Manager
      • Jan 2012 - Nov 2019

      Kept all current employees Licensed under Arkansas Alarm Association guidelines. Handled new hire paperwork. Backup duties included answering phones and alarms.

    • Dispatch Manager
      • Dec 2008 - Feb 2012

      Responsible for training both new and current employees on skills to help them excel as dispatchers in any emergency and non-emergency situation. Keep a record of employee productivity and efficient workflow. Make sure dispatch training records are current.

    • Dispatcher
      • Aug 2006 - Dec 2008

      Answer multi-line surveillance monitoring, dispatch proper authorities, respond to emergency and non-emergency situations, and resolve customer complaints.

Education

  • Roland High School
    High School/Secondary Diplomas and Certificates
    2003 - 2006

Community

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