Experience

Evergreen Ford Lincoln

• United States
• Retail
• 1 - 100 Employee

• Executive Assistant / Human Resources

  • Mar 2016 - Present

  Executive Assistant to Dealer Principal for 20 years. Manage day to day operations for three large car dealerships, managed and scheduled daily meetings, planned and organized monthly travel and expense reports. Provided Human Resource for 35 employees including day-to-day performance, on-boarding and benefits. Expert level with programs Netchex, Reynolds & Reynolds, Dealertrack, Vinsolutions, FMCdealer, as well as Word, Excel, Outlook and PowerPoint. Executive Assistant to Dealer Principal for 20 years. Manage day to day operations for three large car dealerships, managed and scheduled daily meetings, planned and organized monthly travel and expense reports. Provided Human Resource for 35 employees including day-to-day performance, on-boarding and benefits. Expert level with programs Netchex, Reynolds & Reynolds, Dealertrack, Vinsolutions, FMCdealer, as well as Word, Excel, Outlook and PowerPoint.



Evergreen Ford

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Executive Assistant - Evergreen Ford / Lincoln

  • Oct 2013 - Feb 2016

  Responsible for managing BDC and Lot Attendant department, totaling 35 employees which includes hiring/terminations/layoffs, scheduling, employee reviews, day to day work delegations, implementing processes and training. Experienced with programs such as Netchex, Reynolds & Reynolds, Dealertrack, Vinsolutions, FMCdealer, as well as Word, Excel, Outlook and PowerPoint.

• Executive Assistant - Evergreen Ford

  • Oct 1999 - Sep 2013

  Ordering/ building/ managing new vehicle inventory with 400 to 500 new vehicles in inventory. Dealer trade manager, negotiating deals between other dealerships between owners, general managers, and other dealer trade managers. Managed Evergreen Ford Youth and Family Foundation 501c3 organization for 6 years. Planned and coordinated many fundraisings events that included golf tournament and auctions, drive for your school, backpack and turkey give-away events. Organized… Show more Ordering/ building/ managing new vehicle inventory with 400 to 500 new vehicles in inventory. Dealer trade manager, negotiating deals between other dealerships between owners, general managers, and other dealer trade managers. Managed Evergreen Ford Youth and Family Foundation 501c3 organization for 6 years. Planned and coordinated many fundraisings events that included golf tournament and auctions, drive for your school, backpack and turkey give-away events. Organized and executed yearly corporate events for over 250 attendees including venue, theme, entertainment and menu.



Evergreen Ford Youth and Family Foundation

• Evergreen Ford Youth and Family Foundation

  • Jan 2000 - Dec 2006

  Managed Evergreen Ford Youth and Family Foundation 501c3 organization for 6 years. Planned and coordinated many fundraisings events that included golf tournament and auctions, drive for your school, backpack and turkey give-away events. Managed Evergreen Ford Youth and Family Foundation 501c3 organization for 6 years. Planned and coordinated many fundraisings events that included golf tournament and auctions, drive for your school, backpack and turkey give-away events.



Puget Sound Chrysler Plymouth Dodge

• Executive Assistant / Human Resources

  • Sep 1993 - Oct 1999

  Responsible for New Hire Orientations and hiring, Open Enrollment for Health Care Insurance Benefits and 401k, Monthly Service Seminar for new vehicle buyers, Customer Relations for Service and Sales, print daily letters for sales associates and President. Prepared trend analysis reports for sales and service, supervisor for Customer Relations Assistants and daily duties, acted as interim Service Manager which included month end closing. Responsible for New Hire Orientations and hiring, Open Enrollment for Health Care Insurance Benefits and 401k, Monthly Service Seminar for new vehicle buyers, Customer Relations for Service and Sales, print daily letters for sales associates and President. Prepared trend analysis reports for sales and service, supervisor for Customer Relations Assistants and daily duties, acted as interim Service Manager which included month end closing.



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Sales & Customer Service

  • Apr 1987 - Dec 1992

  Sales Associate/ Customer Service – Assisted customer in selecting purchases in a high-volume department; supervised department in managers absence; maintained personal book to inform customers to increase sales. Transferred and shipped merchandise; merchandised and organized selling floor; in charge of creating weekly displays for department; organized and completed three fashion shows including promotions, music, pulling clothes, training models and creating theme. Cashiered… Show more Sales Associate/ Customer Service – Assisted customer in selecting purchases in a high-volume department; supervised department in managers absence; maintained personal book to inform customers to increase sales. Transferred and shipped merchandise; merchandised and organized selling floor; in charge of creating weekly displays for department; organized and completed three fashion shows including promotions, music, pulling clothes, training models and creating theme. Cashiered with Diebold / Nixdorf System; created an environment with very high expectation in customer service. Show less Sales Associate/ Customer Service – Assisted customer in selecting purchases in a high-volume department; supervised department in managers absence; maintained personal book to inform customers to increase sales. Transferred and shipped merchandise; merchandised and organized selling floor; in charge of creating weekly displays for department; organized and completed three fashion shows including promotions, music, pulling clothes, training models and creating theme. Cashiered… Show more Sales Associate/ Customer Service – Assisted customer in selecting purchases in a high-volume department; supervised department in managers absence; maintained personal book to inform customers to increase sales. Transferred and shipped merchandise; merchandised and organized selling floor; in charge of creating weekly displays for department; organized and completed three fashion shows including promotions, music, pulling clothes, training models and creating theme. Cashiered with Diebold / Nixdorf System; created an environment with very high expectation in customer service. Show less