Experience

HealthAlliance of the Hudson Valley

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Human Resources Information Services Coordinator

  • Mar 2018 - Present

  Kingston, NY



Self-Employed

• Real Estate
• 1 - 100 Employee

• Massage Therapist

  • Mar 2017 - Present

  I strive to provide my clients with the ultimate in massage experience. Offering a variety of services from specific therapeutic sessions to pure relaxation opportunities, I cater massage sessions to meet the individual needs of my clients. Using Swedish massage, polarity, craniosacral therapy, and hot stones I work to create a deeply relaxing experience while the use of myofascial release, shiatsu, and neuromuscular energy techniques target more definitive body needs. With either approach, I… Show more I strive to provide my clients with the ultimate in massage experience. Offering a variety of services from specific therapeutic sessions to pure relaxation opportunities, I cater massage sessions to meet the individual needs of my clients. Using Swedish massage, polarity, craniosacral therapy, and hot stones I work to create a deeply relaxing experience while the use of myofascial release, shiatsu, and neuromuscular energy techniques target more definitive body needs. With either approach, I strive to help my clients leave my office feeling better balanced physically, mentally and spiritually. Show less



The Center For Spectrum Services (formerly known as The Children's Annex)

• Central Administrative Assistant

  • Jun 2006 - May 2016

  • Coordinate all aspects of career trainings, workshop and courses including advertisement and marketing, mass notification using various social media and email marketing, answering phone inquiries, maintaining registration database, workshop invoicing, workshop set-up. Maintain and prepare all workshop/course materials and staff bios • Compile, format and distribute Early Intervention and Preschool evaluations and progress reports to counties, districts, coordinating agencies, parents and… Show more • Coordinate all aspects of career trainings, workshop and courses including advertisement and marketing, mass notification using various social media and email marketing, answering phone inquiries, maintaining registration database, workshop invoicing, workshop set-up. Maintain and prepare all workshop/course materials and staff bios • Compile, format and distribute Early Intervention and Preschool evaluations and progress reports to counties, districts, coordinating agencies, parents and providers quarterly, and annually • Coordinate monthly staff meetings, including reparation of staff meeting materials, recording of staff absences, taking and distribution of minutes • Maintain all center-based student and community-based program student files, and student information system database. • Provide secretarial assistance to program director, department heads and all administrators • Provide secretarial assistance for the Hudson Alliance for Children with Special Needs, including but not limited to forwarding of legislative notices and email correspondence to all members; maintenance of member database • Create and distribute various electronic communications using email marketing and social media • Maintain and keep staff informed of agency daily schedule through morning announcements and agency calendar • All aspects of secretarial duties that included, but was not limited to: answering phones, copying, filing, acting liaison between administrators and parents or agencies, maintenance of office machinery, supply requisition. • Daily use of all Microsoft Office products as well as web-based email marketing software Show less



United Healthcare

• Hospitals and Health Care
• 1 - 100 Employee

• Customer Service Associate

  • Oct 2005 - Jun 2006

  Kingston, NY • Processing of medical claims for insureds covered under the Railroad National Health and Welfare Plan • Providing diverse customer service for insureds and providers under the Empire Health Insurance Plan • Training as Claims Reviewer and Account Adjuster to include the handling of account overpayments to both insureds and providers of service • Investigating and resolving prior claim discrepancies, responded with oral and written communications • Explaining plan policy, answered… Show more • Processing of medical claims for insureds covered under the Railroad National Health and Welfare Plan • Providing diverse customer service for insureds and providers under the Empire Health Insurance Plan • Training as Claims Reviewer and Account Adjuster to include the handling of account overpayments to both insureds and providers of service • Investigating and resolving prior claim discrepancies, responded with oral and written communications • Explaining plan policy, answered questions and provided comprehensive customer support for insureds and providers ** Left position for need of better health insurance and benefits Show less



SUNY Ulster

• United States
• Higher Education
• 100 - 200 Employee

• Administrative Assistant

  • Feb 2005 - Oct 2005

  Stone Ridge, NY • Assistant to the Director for the Consortium for Disaster Preparedness for SUNY Ulster, SUNY Rockland, and SUNY Orange • Acted as liaison between Director and all points of contact for other SUNY colleges, local and regional EMS and First Responders • Coordinated and took minutes for weekly meetings involving First Responder and EMS representatives, Police Academy representatives, College Officials and Politicians from Ulster, Rockland and Orange counties • Maintained EMS, First… Show more • Assistant to the Director for the Consortium for Disaster Preparedness for SUNY Ulster, SUNY Rockland, and SUNY Orange • Acted as liaison between Director and all points of contact for other SUNY colleges, local and regional EMS and First Responders • Coordinated and took minutes for weekly meetings involving First Responder and EMS representatives, Police Academy representatives, College Officials and Politicians from Ulster, Rockland and Orange counties • Maintained EMS, First Responder and various county contact database • Provided additional administrative support to the SUNY Ulster Public Safety department and Nursing department, when needed • All aspects of secretarial duties including, but not limited to: answering phones, scheduling meetings, filing, supply requisition, meeting preparation and coordination of caterers, etc. Daily use of Microsoft Office products. *** Left position to find full-time employment Show less



Insurance Specialist & Contract Negotiator/Account Manager

• Insurance Specialist & Contract Negotiator/Account Manager

  • Jun 2004 - Feb 2005

  Saugerties, NY • Managed all patient accounts using Therapist’s Helper software for all private insurance clients and self-pay clients requiring a knowledge of CPT and ICD+9 codes • Completed UB92 forms, created superbills, and billed insurance companies • Helped to coordinate direct client care by acting as liaison between clinician and insurance company • Obtained pre-authorizations for services with various private insurance companies for all applicable clients • Managed the continued care of… Show more • Managed all patient accounts using Therapist’s Helper software for all private insurance clients and self-pay clients requiring a knowledge of CPT and ICD+9 codes • Completed UB92 forms, created superbills, and billed insurance companies • Helped to coordinate direct client care by acting as liaison between clinician and insurance company • Obtained pre-authorizations for services with various private insurance companies for all applicable clients • Managed the continued care of each client by submitting to insurance companies varied clinical information to obtain subsequent authorizations and continuation of care • Maintained existing contracts with various Insurance Companies and negotiated new contract rates with Insurance Companies with whom we were looking to become networked • Brought current over 8 -12 months worth of “back billing” and Insurance Denials/Correspondence • Various secretarial duties that included, but was not limited to: answering phones, handling intake calls, scheduling appointments, filing, assisting clinicians with paperwork, etc. Knowledge of medical coding and daily use of Microsoft Office products. ** Business eventually closed Show less



Poughkeepsie Day School

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Personal Assistant to Middle School Department Head

  • Jul 2002 - Jun 2004

  • Acted as first point of contact and liaison for 118 +/- Middle School students and their families • Daily personal secretarial duties and maintenance of appointment calendar for Middle School Head and assistance as needed to Middle School Faculty (secretarial, clerical and substitute teacher) • Extensive filing and confidential records maintenance, along with daily updating of student database to include attendance and management of end-of-day transportation data • Daily use of… Show more • Acted as first point of contact and liaison for 118 +/- Middle School students and their families • Daily personal secretarial duties and maintenance of appointment calendar for Middle School Head and assistance as needed to Middle School Faculty (secretarial, clerical and substitute teacher) • Extensive filing and confidential records maintenance, along with daily updating of student database to include attendance and management of end-of-day transportation data • Daily use of Outlook, Outlook Express, MS Word, MS Excel, MS Access, Windows XP, occasional use of Blackbaud, Adobe • Quarterly preparation of extensive narrative reports for Middle School students • Assist in the creation of student class and elective schedules ** Left position for childcare reasons

• Admissions Assistant

  • Apr 1998 - Jun 2004

  • Handled all initial intake calls for potential parents and students • Maintained calendar for Director of Admissions and managed all aspects of family interviews and tours • Daily use of all aspects of MS Word, MS Excel, MS Access, Windows, Blackbaud, Outlook Express • Maintained confidential Financial Aid information using advanced Excel functions • Processed all new-student Enrollment Applications, all Financial Aid Applications • Generated, copied, filed and bulk-mailed… Show more • Handled all initial intake calls for potential parents and students • Maintained calendar for Director of Admissions and managed all aspects of family interviews and tours • Daily use of all aspects of MS Word, MS Excel, MS Access, Windows, Blackbaud, Outlook Express • Maintained confidential Financial Aid information using advanced Excel functions • Processed all new-student Enrollment Applications, all Financial Aid Applications • Generated, copied, filed and bulk-mailed annual re-enrollment and Financial Aid contracts for 300+ students and 50+/- incoming students • Assisted in operation of switchboard and all components of daily clerical duties and supply requisitions • Generated and edited quarterly academic reports • Assisted with organization and coordination of summer programs to include data-entry aspects of maintaining records and vital student information • All aspects of secretarial duties that included, but was not limited to: answering phones, copying, filing, acting, maintenance of office machinery, supply requisition.