Marketing & Communications Manager

• Jun 2022 - Present

Administrative Assistant

• Jan 2022 - Present

Product Program Manager

• Nov 2017 - Jul 2021

While with Girl Scouts of Historic Georgia I assisted in the overall planning and facilitating of the Product Program which included the distribution, inventory tracking and money management of thousands of cases of Girl Scout Cookies in my region alone. I worked successfully with a team of 6 across the state of Georgia. I managed Region 1 which consisted of 8 Service Areas, made up of 23 counties and up to 200 Girl Scout troops across North Georgia. I was able to increase and grow Product Program sales in my Region every year with my consistent support, group training and marketing. I enjoyed designing the multiple training manuals, presentations, order forms and flyers for the programs. One of my many responsibilities was to manage the social media page for our department. I learned data entry and onboarding skills uploading membership data bases into the online product program platforms. The Product Program department is the largest fundraiser for Girl Scouts of Historic Georgia. In addition to successfully managing my Region, I assisted in event planning and hosting multiple adult and Girl Scout events annually.

Veterinary Technician

• Feb 2012 - Nov 2017

When I worked for Crabapple Knoll Veterinary Clinic and Veterinary Medical Center, I worked alongside multiple veterinarians in very busy and fast paced clinics. As a veterinary technician I gained extensive experience in general animal medical care. On a regular basis I would assist in routine and emergency surgeries, in addition to other veterinary medical treatments and procedures. I was able to take and process digital x-rays on a variety of animals. I can pull and process laboratory samples, place IV catheters as well as perform a variety of other medical tasks. Keeping a sanitary and clean environment was extremely important. Attention to detail and keeping accurate medical records was essential. I was able to successfully perform my job in stressful and chaotic environments. I have worked for this veterinary practice on and off since 1996 while in high school and when I was home from college. As a receptionist I gained extensive customer service, answering multiple phone lines, scheduling appointments, managing accounts receivable and basic office skills; closing out the cash drawer nightly and making bank deposits. (Receptionist and Veterinary Assistant; 2002 – 2004) (Receptionist; 1996 – 1998, Veterinary Medical Center)

General Manager

• Aug 2004 - Dec 2012

At PawSpa Resort, I conceptualized and helped develop the business plan and daily operating procedures from the facility layout, the pre-construction phase, to the original website layout and all design aspects of the business including name, logo and slogan. I managed 12 employees gaining experience with Human Resources; from the hiring process to work scheduling, 1099 employees and payroll. I was responsible for the daily operation and flow of the business. PawSpa Resort can house up to 150 canine and feline guests. It was my overall responsibility to ensure the guests received the best daily care and keep up with the facility cleaning and maintenance. PawSpa Global was created to franchise and license other pet care facilities. In addition to PawSpa Resort in Cumming, Georgia, I assisted in the creation and development of PawSpa Resort in Acworth, Georgia; Snellville Pet Resort in Snellville, Georgia; and PawSpa Resort in Pittsburg, Pennsylvania.

Head Receptionist & Veterinarian Assistant

• 2000 - 2003

While I was in college, I worked at Island Veterinary Clinic. As a head receptionist, I assisted the owner’s wife with office manager tasks such as creating and maintained employee schedules and payroll. Some of my duties included ordering office supplies, data entry, answering multiple phone lines, scheduling appointments, filling prescriptions, and filing medical records. I learned additional knowledge of retail sales, inventory control and basic animal veterinary care. On regular occasions I assisted the veterinarians with appointments and routine surgeries, after care and clean up.

Sales Associate

• 1998 - 1999

Assisted customers with purchases, stocking and inventory of merchandise, creating and designing seasonal displays and developing additional organizational skills. Assisted customers with purchases, stocking and inventory of merchandise, creating and designing seasonal displays and developing additional organizational skills.