Experience

MusicWorks
• United States
• Entertainment
• 1 - 100 Employee
• Office Coordinator

  • Oct 2022 - Present


Xactus

• United States
• Information Services
• 100 - 200 Employee

• Verification Specialist

  • Feb 2021 - Sep 2022

  -Conducted calls with credit companies and clients in order to ensure accurate credit information -Maintained client files and ensured accurate and frequent updates were noted in database -Executed effective customer service for clients by guiding them through the loan process utilizing knowledge of company products and services -Enforced all Federal and State regulations with client processes -Conducted calls with credit companies and clients in order to ensure accurate credit information -Maintained client files and ensured accurate and frequent updates were noted in database -Executed effective customer service for clients by guiding them through the loan process utilizing knowledge of company products and services -Enforced all Federal and State regulations with client processes



Upper Providence Tax Collector

• Administrative Assistant

  • Oct 2020 - Feb 2021

  - Facilitated strong communication by responding to customer inquiries and concerns - Helped update and manage the company website and social media accounts - Assisted in organizing bill insert content - Facilitated strong communication by responding to customer inquiries and concerns - Helped update and manage the company website and social media accounts - Assisted in organizing bill insert content



Martindale's Natural Market

• United States
• Retail

• Produce Associate

  • Sep 2018 - Sep 2020

  -Utilized strong interpersonal skills to form bonds with customers and provide excellent customer service -Learned strong marketing approaches by familiarizing myself with store products and how they benefit customers -Cultivated a strong brand identity through contributing articles to the store blog reaching 100+ readers weekly -Utilized strong interpersonal skills to form bonds with customers and provide excellent customer service -Learned strong marketing approaches by familiarizing myself with store products and how they benefit customers -Cultivated a strong brand identity through contributing articles to the store blog reaching 100+ readers weekly



Active Minds, Inc.

• Mental Health Care
• 100 - 200 Employee

• Club President

  • Aug 2017 - May 2018

  - Lead weekly meetings and events for a mental health awareness club on West Chester University’s campus - Organized a charity 5k that donated proceeds to the American Foundation for Suicide Prevention - Lead weekly meetings and events for a mental health awareness club on West Chester University’s campus - Organized a charity 5k that donated proceeds to the American Foundation for Suicide Prevention



Ram Reporter

• Editor In Chief

  • Aug 2016 - Apr 2018

  - Spearheaded the creation of a West Chester University themed satirical newspaper that was printed weekly - Contributed at least 4-5 articles per week, resulting in more than half of the newspapers creative content - Led the development of a webpage for the newspaper and updated it regularly to increase the amount of readers - Spearheaded the creation of a West Chester University themed satirical newspaper that was printed weekly - Contributed at least 4-5 articles per week, resulting in more than half of the newspapers creative content - Led the development of a webpage for the newspaper and updated it regularly to increase the amount of readers



West Chester University of Pennsylvania

• United States
• Higher Education
• 700 & Above Employee

• Content Analyst

  • Jun 2017 - Aug 2017

  Selected to participate in an independent research study conducted with West Chester University professors. Analyzed social media content regarding the Dakota Access Pipeline and utilized intercoder reliability. Selected to participate in an independent research study conducted with West Chester University professors. Analyzed social media content regarding the Dakota Access Pipeline and utilized intercoder reliability.