Experience

Milne Travel
• United States
• Leisure, Travel & Tourism
• 1 - 100 Employee
• Leisure Travel Consultant

  • Oct 2016 - Present


Nortel Government Solutions

• IT Services and IT Consulting
• 100 - 200 Employee

• Administrative Specialist

  • Jun 2009 - Oct 2009

  Provided administrative assistance as a contractor supporting a government agency; helping to support their training program. - Assisted the government training program with the scheduling of classes and students/employees. - Maintained, tracked and updated spreadsheets, student files and databases. - Researched financial information needed to complete fiscal year 2009 with class vendors and students/employees. - Additional information upon request. Provided administrative assistance as a contractor supporting a government agency; helping to support their training program. - Assisted the government training program with the scheduling of classes and students/employees. - Maintained, tracked and updated spreadsheets, student files and databases. - Researched financial information needed to complete fiscal year 2009 with class vendors and students/employees. - Additional information upon request.



HOWARD CENTER

• United States
• Mental Health Care
• 1 - 100 Employee

• Administrative Assistant

  • Feb 2008 - Feb 2009

  Provided high level administrative assistance to the developmental disabilities service area within HowardCenter, including recruitment and screening efforts, as well as general service area support. - Processed time sensitive reports, registered staff for internal training sessions, created and mailed a training calendar, verified reference information, and updated personnel information using Access. - Coordinated registration and travel information for several out of state conferences attended by staff and clients. - Provided front desk reception coverage, answered a multi-line phone system, and greeted clients, staff, professionals, and community members. - Met clients and their families to facilitate the completion of annual personal care assessments, often dealing with sensitive information about the care needs of disabled children. Show less



Wachovia Securities

• United States
• Financial Services
• 1 - 100 Employee

• Account Administrator

  • Aug 2006 - Dec 2007

  Supported a team of financial advisors, including troubleshooting and management of client accounts and preparation of account information and quotes.- Prepared research reports, drafted correspondence, and contributed ideas to marketing seminars.- Established and updated account information and maintained files in accordance with internal and regulatory policies.

• Branch Operations Specialist

  • Mar 2006 - Aug 2006

  Greeted clients, provided administrative support, cashiering, and back-up for operations functions for a high volume investment firm.



AMERICAN RED CROSS KATRINA/RITA DISASTER RELIEF

• Volunteer/Supervisor

  • Feb 2006 - Feb 2006

  Performed data entry of BD/COS and MSS information for a database project while stationed at headquarters. - Analyzed and evaluated data collected and compiled by volunteers during DR865. - Supervised a data entry team, including assignment of daily tasks and frequent problem solving. Performed data entry of BD/COS and MSS information for a database project while stationed at headquarters. - Analyzed and evaluated data collected and compiled by volunteers during DR865. - Supervised a data entry team, including assignment of daily tasks and frequent problem solving.



AMERICAN RED CROSS KATRINA DISASTER RELIEF

• Volunteer/Team Leader

  • Dec 2005 - Jan 2006

  Provided support and customer service to clients affected by the hurricane disaster and supervised the Bulk Distribution team in the distribution of supplies and products throughout the New Orleans neighborhoods. - Interviewed clients to collect data and statistics used to assist in the planning efforts of daily distribution teams. Provided support and customer service to clients affected by the hurricane disaster and supervised the Bulk Distribution team in the distribution of supplies and products throughout the New Orleans neighborhoods. - Interviewed clients to collect data and statistics used to assist in the planning efforts of daily distribution teams.



Child Travel

• United States
• Travel Arrangements
• 1 - 100 Employee

• Travel Consultant

  • May 1999 - Dec 2005

  Promoted, sold, and coordinated travel packages for individuals, groups, and corporations. - Developed strong relationships with new and regular clients to identify needs, desires, and budget parameters during the travel planning and pricing process - Prepared and presented travel plans to clients, often incorporating changes or modifications to suit client needs. - Maintained an in-depth knowledge of global travel, including hotel accommodations, airline information, and cruises. - Participated in travel seminars on a regular basis and continually reviewed industry-specific publications and Internet websites for the latest updates on trends and recommended safe travel procedures. - Reacted to changing travel circumstances and global situations quickly with minimum inconvenience to the client. - Responded to telephone inquiries and walk-in clients seeking information or specific travel planning assistance. Show less



Thompson Travel

• Travel Arrangements

• Travel Consultant

  • Nov 1986 - May 1999

  Promoted, sold, and coordinated travel packages for individuals, groups, and corporations. - Developed strong relationships with new and regular clients to identify needs, desires, and budget parameters during the travel planning and pricing process - Prepared and presented travel plans to clients, often incorporating changes or modifications to suit client needs. - Maintained an in-depth knowledge of global travel, including hotel accommodations, airline information, and cruises. - Participated in travel seminars on a regular basis and continually reviewed industry-specific publications and Internet websites for the latest updates on trends and recommended safe travel procedures. - Reacted to changing travel circumstances and global situations quickly with minimum inconvenience to the client. - Responded to telephone inquiries and walk-in clients seeking information or specific travel planning assistance. Show less



MENTAL HEALTH

• Education Administration Programs

• Day Services Instructor

  • Sep 1984 - Nov 1986

  Taught basic living and work skills to developmentally challenged adults in a day program model. Taught basic living and work skills to developmentally challenged adults in a day program model.



VISITING NURSE ASSOCIATION

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Health Homemaker

  • Mar 1984 - Apr 1985

  Homemaker - Advocated for the needs of the elderly, handicapped, and physically/emotionally ill living in their own homes. Homemaker - Advocated for the needs of the elderly, handicapped, and physically/emotionally ill living in their own homes.



EAST TERRACE GROUP HOME

• Care Worker

  • Jul 1982 - Jul 1984

  Provided care for three severely multi-handicapped clients focused on communication and socialization skills. Provided care for three severely multi-handicapped clients focused on communication and socialization skills.



ELIZABETH LUND HOME

• Live-In Group Supervisor

  • Aug 1982 - Oct 1983

  Provided evening, overnight, and weekend support to adolescent/pregnant teens in a group home setting. HOSPITALITY Provided evening, overnight, and weekend support to adolescent/pregnant teens in a group home setting. HOSPITALITY