Kerri Lawrence

Account Manager at TMB Systems Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Bath, England, United Kingdom, GB

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Credentials

  • Prince2 Foundation
    AXELOS Global Best Practice
    Jan, 2018
    - Nov, 2024
  • Prince2 Practitioner
    AXELOS Global Best Practice
    Jan, 2018
    - Nov, 2024

Experience

    • United Kingdom
    • Computer and Network Security
    • 1 - 100 Employee
    • Account Manager
      • Nov 2022 - Present

    • United Kingdom
    • Technology, Information and Internet
    • Principal
      • Nov 2020 - Nov 2022

    • United Kingdom
    • Advertising Services
    • 1 - 100 Employee
    • Business Development Manager
      • Jul 2022 - Aug 2022

    • United Kingdom
    • Travel Arrangements
    • 1 - 100 Employee
    • Head of Sales and Membership
      • Jul 2018 - Jun 2019

    • Sales Manager
      • Jul 2018 - Sep 2018

      Sales Manager

    • Director
      • 2016 - 2018

      • Working with unique venues to promote group tours and events.• Planning and organising bespoke tours for select clientele.• Working with industry bodies, local organisations and corporate clients to promote The Royal Mint visitor Centre, The Royal Mint Experience. • Working with unique venues to promote group tours and events.• Planning and organising bespoke tours for select clientele.• Working with industry bodies, local organisations and corporate clients to promote The Royal Mint visitor Centre, The Royal Mint Experience.

    • United Kingdom
    • Travel Arrangements
    • 100 - 200 Employee
    • Customer Support Manager
      • May 2015 - Sep 2015

      • Managing the customer service (call centre) departments In U.K. and Africa and implementing major changes.• Assisting operationally with tour packages.• Streamlining the communication between all departments but especially Sales and Customer Service.• Setting KPI’s, and targets• Ongoing training and hiring of staff • Managing the customer service (call centre) departments In U.K. and Africa and implementing major changes.• Assisting operationally with tour packages.• Streamlining the communication between all departments but especially Sales and Customer Service.• Setting KPI’s, and targets• Ongoing training and hiring of staff

    • Business Development Manager
      • 2014 - Dec 2014

      All aspects of business development, account management, marketing, sales. All aspects of business development, account management, marketing, sales.

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Owner
      • 2009 - 2013

      • Took over Hawkesbury Upton Post Office, which was abandoned and in danger of closing. Implemented a project plan to get the Post Office up and running again and achieving a profit. All plans executed and delivered early. Achieved significant sales growth of up to 200%. Won the golden ticket award for the top selling Post Office in the UK for the second quarter of 2010/11. Sold the Post Office at a substantial profit, as I was ready for a bigger challenge.• Involved with the IT Project to migrate and train all Post Offices to the new Horizon online system.

    • Australia
    • Travel Arrangements
    • 200 - 300 Employee
    • National Groups Manager
      • 1999 - 2001

      • Was brought in to turn around the struggling Groups department. Put plans in place. Implemented sales training and new database system, as well as hiring new staff and turning the Groups department into a fully functioning profitable and proactive environment. Brought in new sales strategies to win back key business as well as targeting new business. Sales increased by 25%. Organised and managed group bookings for clubs, associations and Travel Agents. Liaised with various industry bodies.• Wrote a sales training course for travel industry sales representatives. Trained all of the APT Sales team around Australia. Wrote a database to support the Sales team and enhance their sales out on the road• Trained the APT call centre staff on telesales.

    • Travel Arrangements
    • 700 & Above Employee
    • BDM VIC/SA/TAS/WA
      • 1998 - 1999

      • In charge of sales for the Southern States of Australia, promoting our luxury coach tours to Travel Agents. Liaising with industry bodies on various road shows, group bookings and marketing events. Managing staff. Taking travel agents away on familiarisation tours. Achieved significant sales growth of over 50% in my time with Scenic Tours, especially with winning over key accounts and establishing new business. Achieved (and exceeded) all sales targets set, resulting in my winning a trip to Africa with the company.

    • Australia
    • Civic and Social Organizations
    • 700 & Above Employee
    • Advertising Sales Executive
      • 1994 - 1997

      • Sold advertising in the National Accommodation guides. Achieved significant growth each year. Sold advertising for the start-up publication ‘Experience Victoria’, where I doubled the set target for advertising sales. Target of $100,000, I sold over $200,000 worth of advertising (average ad $200) Managed sales staff, travelled to events promoting the guides. Also sold advertising in the RACV members’ magazine, ‘The Royal Auto’. • Sold advertising in the National Accommodation guides. Achieved significant growth each year. Sold advertising for the start-up publication ‘Experience Victoria’, where I doubled the set target for advertising sales. Target of $100,000, I sold over $200,000 worth of advertising (average ad $200) Managed sales staff, travelled to events promoting the guides. Also sold advertising in the RACV members’ magazine, ‘The Royal Auto’.

    • Australia
    • Civic and Social Organizations
    • 700 & Above Employee
    • Travel Sales Consultant
      • 1988 - 1993

      All aspects of organising travel, including flights, accommodation, tours, car hire etc. Liaising with clients. Booking conferences and events. Exceeded all sales targets, consistently doubling them each month. All aspects of organising travel, including flights, accommodation, tours, car hire etc. Liaising with clients. Booking conferences and events. Exceeded all sales targets, consistently doubling them each month.

Education

  • Lyndale high school
    -
  • William Angliss Institute
    Diploma, Travel and Tourism
    -

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