Experience

Goodwill Industries of the Columbia Willamette

• United States
• Non-profit Organizations
• 300 - 400 Employee

• Employment Specialist

  • Apr 2019 - Present

  •Generate interest in employment among candidates.• Conduct training on topics which may include soft skills and resume writing.• Guide candidates through employment process, assisting with all facets of job search, placement and employment.• Assist candidates with developing appropriate social skills and work habits.• Work with case management staff to develop integrated employment model.



Yaba Yabaa Restaurant

• United Arab Emirates
• Restaurants
• 1 - 100 Employee

• Supervisor

  • Apr 2018 - Mar 2019

  - In charge with schedule and staff working hours.- Ordering all needed supplies.- Follow up the cash flow in and out.- Handling all customers problem and questions.- Giving a hand and covering any staff shortage.- Daily report for owners.



Credit Agricole Egypt

• Banking
• 700 & Above Employee

• Universal Teller

  • Oct 2016 - Mar 2018

  - Promote and sell full range of products on daily basis- Handle all cross selling opportunities- Receive and process cash/cheque deposits- En-Cash bank cheques or withdrawals- Buy/ Sell foreign currencies- Issuance of Manager cheques, Certified cheques and Bank drafts- Affect outgoing transfers within the set regulations- Accept transfers from/ to main vault and other branches- Receiving and preparing clearing and collection cheques- Process special constructions concerning TDs- Ensure implementation of all CBE limits, bank policies, procedures, KYC and compliance regulations

• Relationship Assistant

  • Oct 2015 - Sep 2016



MEDGULF

• Lebanon
• Insurance
• 400 - 500 Employee

• Claims Adjuster

  • May 2012 - Jul 2015

  - Receive claims from service providers (Hospitals, Clinics, Pharmacies, Labs)- Review all information on claims to make sure every thing is accurate and all procedures and medications are covered by insurance.- Follow up with service providers and clients if any thing needs to be adjusted.- Entering all the information in claims to the company system and file all paper work.- Run the finalized data after review to other departments in order to issue checks.



Orange

• Germany
• International Trade and Development
• 1 - 100 Employee

• Customer Service

  • Dec 2011 - May 2012

  Answer calls and respond to emails Handle customer inquiries by phone and by emailResearch required information using available resourcesManage and resolve customer complaintsProvide customers with product and service informationEnter new customer information into systemUpdate existing customer information Process orders, forms and applicationsIdentify and escalate priority issuesRoute calls to appropriate resourceFollow up customer calls where necessaryDocument all call information according to standard operating proceduresProduce call reports



SDM

• Mining
• 300 - 400 Employee

• Accountant

  • Oct 2011 - May 2012

  - Responsible for Treasury, Cash flow, Recording related transactions- issue receipts, refunds, and closing- Experienced with using accounting related soft wares like Customer relationship management (CRM) / Enterprise resource planning (ERP) / SAP