Experience

Health Resources in Action (HRiA)

• United States
• Public Health
• 100 - 200 Employee

• Community Capacity Building Manager

  • Aug 2022 - Present



HearingLife

• United States
• Retail
• 700 & Above Employee

• Patient Care Coordinator

  • Jan 2018 - Aug 2022

  • Educate patients and community on the importance of hearing health care by providing exceptional patient experience and executing clinic basics. • Maintain confidentiality of patient information, and prioritize workload based upon importance. • Work collaboratively with Hearing Instrument Specialist to educate local elderly and hearing-impaired community on importance of hearing health and stigma of hearing loss. • Host wellness events to promote hearing health to elder community at local town halls. • Accurately enter documents and appointments into scheduling software following appropriate protocols. • Perform minor hearing aid repair as requested • Identify insurance carriers, follow up with verification process according to company specifications and communicate directly with insurance department to determine patient specific coverage • Audit patient charts to catch and correct errors for insurance department to properly bill insurance carriers to increase profits and receive payments in a timely manner. • Maintain pending claims, ensuring that all sales enter accurately into point of sales (POS) system. Show less



Haitian American Medical Association (HAMA)

• United States
• Hospitals and Health Care

• Health Education Intern

  • Sep 2021 - Dec 2021

  • Developed public health campaigns for future implementation in the community. • Developed an evaluation plan to assess the impact of a previous trauma health campaign focusing on evaluating participants' perception, behavior change (i.e. help seeking behavior) and knowledge (using health belief model) to increase health literacy and promote health decision-making • Developed public health campaigns for future implementation in the community. • Developed an evaluation plan to assess the impact of a previous trauma health campaign focusing on evaluating participants' perception, behavior change (i.e. help seeking behavior) and knowledge (using health belief model) to increase health literacy and promote health decision-making



New England College of Optometry (NECO) Center for Eye Care

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Patient Care Coordinator

  • Feb 2017 - Aug 2017

  • Practiced exceptional care towards patients, worked well with fellow team members. • Executed daily tasks, supported other staff on short notice, willing to grow and develop skills, and maintained excellent organization. • Responded to incoming phone calls, checked in/checked out patients in a busy healthcare office. • Reviewed and input insurance information upon scheduling new and established patients. • Audited billing for coding and diagnostic errors to ensure insurance coverage. • Worked collaboratively with PCC staff to ensure that patients’ paper work were accurate and organized. Show less



DeLuca's Market

• Cashier

  • May 2015 - Sep 2016

  ♣ Attend to customers’ request ♣ Organizing and restocking merchandise ♣ Staffing cash register and ensuring correct balances ♣ Attend to customers’ request ♣ Organizing and restocking merchandise ♣ Staffing cash register and ensuring correct balances



Regis College

• United States
• Higher Education
• 400 - 500 Employee

• ITS Help Desk Secretary

  • Sep 2015 - May 2016

  ♣ Answered phone calls ♣ Attend to customers’ needs ♣ Answered phone calls ♣ Attend to customers’ needs



Center for Community Health Education, Research and Service

• Project Assistant Intern

  • Feb 2016 - Apr 2016

  Conducted research on foundations and sponsors in search of grants • Assisted in writing grant proposals for future projects Conducted research on foundations and sponsors in search of grants • Assisted in writing grant proposals for future projects



Regis College

• United States
• Higher Education
• 400 - 500 Employee

• Event Staff

  • Oct 2014 - May 2015

  ♣ Community outreach to student body through athletic events ♣ Community outreach to student body through athletic events