Experience

Liberty Software

• United States
• Software Development
• 1 - 100 Employee

• Implementation Coordinator/ Project Manager

  • Apr 2023 - Present

  ● Accountable lead for the Midwest and West Coast US regions based out of Dallas, Atlanta, and New York ●Developed C-Suite partnership leading to a 100%client retention rate ●Key contributor in strategic planning of internal implementation plans and procedures ●Ensures achievement of all team and regional objectives, providing status reports to Executive Management ● Accountable lead for the Midwest and West Coast US regions based out of Dallas, Atlanta, and New York ●Developed C-Suite partnership leading to a 100%client retention rate ●Key contributor in strategic planning of internal implementation plans and procedures ●Ensures achievement of all team and regional objectives, providing status reports to Executive Management



ezyVet

• New Zealand
• Software Development
• 200 - 300 Employee

• Project Manager/ Software Implementation Specialist

  • Jun 2022 - Apr 2023

  Responsible for project management covering Veterinary software implementations across North America and tasks like: ● Collaborating with internal teams to craft the software, prioritize fixes, and streamline the implementation processes ● Managing a multitude of projects at various stages, each bringing in $13,000-$80,000 of revenue for the company with each completion ● Client facing training for veterinary professionals on how best utilize and customize ezyVet to suit their business needs ● Accountable for meeting project objectives within established timeframe by planning milestones using appropriate tools ● Utilize external project management tools including Confluence, Excel, Jira, Mavenlink, and Freshdesk ● Determine the best functionality for each individual clinic and educating clients on how to maximize their workflow ● Implementations with a list of 40+ integrations: must know how to set each up and teach the clinics how to configure ● Client communication throughout the project and while onsite to ensure client receive timely responses ● Data checking liaison for data engineers for conversion projects across multiple third party practice management softwares ● Along with remote, fresh and conversion projects- must keep up with clients contracted for consulting Show less



The Cat Connection

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Director Of Operations - Board of Directors

  • Sep 2021 - Mar 2023

  Ensure that all program activities operate consistently and ethically within the mission and values of The Cat Connection ● Write and implement new SOPs/policies and edit existing ones to fit the evolving mission ● Mediate interpersonal conflict and aid in reaching a compromise during confrontation ● Organize agenda, collect data, and lead weekly operation meetings of 18+ personnel ● Manage shelter operation committee and subset projects ● Implement and lead a continuous quality improvement process throughout the program and service areas, focusing on systems/process improvement Show less



Dana-Farber Cancer Institute

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Research Laboratory Technician

  • Jan 2021 - Jun 2022

  ● Perform weekly inventory of lab supplies/stocks, direct daily operations such as organizing incoming items and the lab space● Maintenance of meticulous records and documentation, compilation and analysis of experimental data● Manage a mouse breeding colony of up to 3000 mice, maintain records of genealogy, diet, weight, medications & food intake● Partnering with research project liaisons to acquire human and material resources, assigning tasks, directing activities, and controlling project execution for a multitude of scientist Show less

• Animal Technician

  • Jan 2021 - Jan 2021