Experience

The Eden Residence Club
• United Kingdom
• Hospitality
• 1 - 100 Employee
• Travel Coordinator

  • Jun 2022 - Present


Cottonwood Golf and Country Club

• 1 - 100 Employee

• Club Coordinator

  • Mar 2019 - Jun 2021

  Ensuring that departments are aware of details, changes and projects within the Club by organizing and delivering effective internal communications. Ensuring that departments are aware of details, changes and projects within the Club by organizing and delivering effective internal communications.



Destination M

• Canada
• Hospitality
• 1 - 100 Employee

• Member Services Manager

  • Apr 2012 - Oct 2019

  Working closely with local Mbassadors and Operations Manager, we ensure the properties are running effectively, cost efficiently, while ensuring the shareholders are receiving the highest levels of hospitality and services. With continual improvements and enhancements to department technology, we continue to increase shareholder satisfaction. While maintaining strong relationships with shareholders, prospects, reciprocal clubs and direct collaboration with the Board of Directors, we continue to grow the club and create lasting memories. Show less

• Travel Coordinator

  • Aug 2009 - Apr 2012

  Provided memorable vacation experiences for M Shareholders while creating and enforcing the rules & regulations to manage fair usage at each property locations. With clear understanding of the rules & regulations, I was able to educate new and existing Shareholders, in turn helping them get the most out of their investment. Provided on-going support and guidance to local area Mbassadors around the world.



Bellstar Hotels & Resorts

• Canada
• Hospitality
• 1 - 100 Employee

• Accounts Payables

  • Feb 2008 - Nov 2008

  After doing a summer internship with Bellstar, I was fortunate enough to work at the head office a couple years later in a Accounts Payables role. While in this position, I was responsible for: •Payables for 8 Resorts in AB & BC and Head office in Calgary, all utility bills (TELUS, Rogers, Bell Canada, Direct Energy, Fortis BC, Enmax) •Processed property taxes, ensured staff accommodation, rent payments as well as head office rent were paid on time •Staff expense reports, Resort Petty Cash and ensured all expenses for all the resorts and head office were paid in a timely matter •Experience with different taxes (GST, PST, Resort taxes, Indian band taxes) •Coding and processing invoices, bank deposits, cheque runs, vendor reconciliations, following up on outstanding items Show less

• Guest Service Agent

  • May 2006 - Sep 2006

  During my time as a Guest Service Agent with Bellstar, some of my responsibilities were: •Booking /cancelling of reservations, selling/up-selling Resort/Hotel rooms •Ensuring the safety of all guest on the resorts •Completion of night audit when required, checking all unresolved departures, completion of in house bucket check •Keeping track of front desk float/petty cash •Printing updated in-house, arrival and departure list •Preparing welcome packages. During my time as a Guest Service Agent with Bellstar, some of my responsibilities were: •Booking /cancelling of reservations, selling/up-selling Resort/Hotel rooms •Ensuring the safety of all guest on the resorts •Completion of night audit when required, checking all unresolved departures, completion of in house bucket check •Keeping track of front desk float/petty cash •Printing updated in-house, arrival and departure list •Preparing welcome packages.