Keren Armstrong

Recruitment Coordinator at BUZZ Recruitment
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Contact Information
us****@****om
(386) 825-5501
Location
NZ

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Experience

    • New Zealand
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Recruitment Coordinator
      • Jan 2020 - Present

      Responsible for facilitating and coordinating all aspects of recruitment. Duties include: ensuring all employee documentation is complete and compliant, reference checking, administering MOJ checks, running investigation processes as required for temp team, instituted HR processes, writing ads, interviewing, administering database and integrations, payroll responsibilities. Responsible for facilitating and coordinating all aspects of recruitment. Duties include: ensuring all employee documentation is complete and compliant, reference checking, administering MOJ checks, running investigation processes as required for temp team, instituted HR processes, writing ads, interviewing, administering database and integrations, payroll responsibilities.

    • New Zealand
    • Airlines and Aviation
    • 700 & Above Employee
    • Cabin Crew Team Manager
      • Apr 2015 - Aug 2019

      Responsible for a team of up to 40 flight attendants, overseeing all aspects of their employment. The role specifically required me to demonstrate: Employee Engagement Built relationships of trust with a remote and diverse team to improve engagement. Achieved a Manager Effectiveness score of 91%. Development and Performance Management Held regular coaching conversations with team members, based on flight reports and observations, so team members could improve and extend themselves to achieve their personal career goals as well as company objectives. Delivered 6-monthly and annual formal performance reviews. Implemented and led both formal and informal Performance Improvement Plans. Employment Relations/Investigations Experienced and confident in managing and resolving employment disciplinary investigation processes. Liaising and working with local union Representation. Recruitment Highly experienced in bulk interviewing and group assessment techniques for recruiting new flight attendants. Led interview processes for internal promotions. Trained in interview techniques and identifying and eliminating unconscious biases. Health & Safety Responsible for overseeing and investigating operational safety incidents and reports involving my team. This required dealing with stakeholders from the wider business, to resolve issues, risks or concerns. Health and safety Rep trained. Learning and Development In addition to my ground-based leadership role, I was as a fully trained flight attendant and onboard leader. I achieved Trainer/Checker status, so was certified to sign-off flight attendants, both for their initial training flights and in their annual re-certifications. Assisted crew both in and outside of my team to prepare for, and successfully pass annual re-certification. Held the portfolios of Diversity and Inclusion and Special Events for the wider A320 group. Ended FY18 as High Performing in my role (commenced Parental Leave in July 2018) Show less

  • Vbase
    • Christchurch, Canterbury, New Zealand
    • Area Team Leader
      • 2008 - 2013

      Leadership Role (casual). Responsible for leading and motivating a large pool of casual hosting staff to deliver rugby games and other large-scale events. Needed to demonstrate on the spot troubleshooting, to ensure events ran smoothly at all times. Responsible for designing and delivered inspiring briefings and training programs for staff to learn and feel confident in casual roles Gathered feedback and health and safety information to continuously improve performance. Liaise with key stakeholders: Canterbury Rugby and/or Talent, Police, Security, and Food & Beverage. Show less

Education

  • Open Polytechnic of New Zealand
    Bachelor's degree, Business (HR Management)
    2022 -

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