Kerem Suner

Director of Food And Beverage at Andaz London Liverpool Street
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Contact Information
us****@****om
(386) 825-5501
Location
Liverpool Street, England, United Kingdom, UK
Languages
  • English Native or bilingual proficiency
  • French Professional working proficiency
  • Turkish Native or bilingual proficiency

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Bio

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Credentials

  • Build Your Skills In Customer Service
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Creating Positive Conversations with Challenging Customers
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Customer Service: Serving Customers Through Chat and Text
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Managing a Diverse Team
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • The Six Morning Habits of High Performers
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Building Rapport with Customers
    LinkedIn
    Jul, 2020
    - Nov, 2024
  • Customer Service: Call Control Strategies
    LinkedIn
    Jul, 2020
    - Nov, 2024
  • Customer Service: Handling Abusive Customers
    LinkedIn
    Jul, 2020
    - Nov, 2024
  • Customer Service: Problem Solving and Troubleshooting
    LinkedIn
    Jul, 2020
    - Nov, 2024
  • Customer Service Foundations
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Customer Service Foundations
    LinkedIn
    Jun, 2020
    - Nov, 2024

Experience

  • Andaz London Liverpool Street
    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • Director of Food And Beverage
      • Nov 2022 - Present

      UK & Ireland F&B Specialist UK & Ireland F&B Specialist

  • Hyatt Regency
    • United States
    • Hospitality
    • 700 & Above Employee
    • Director of Food And Beverage
      • Apr 2018 - Nov 2022

  • FDKA Consulting
    • Istanbul, Turkey
    • Managing Partner
      • Jun 2009 - Mar 2018

      FDKA consultancy provides services for operations in Hospitality Industry, Food&Beverage Operations FDKA consultancy provides services for operations in Hospitality Industry, Food&Beverage Operations

  • Mezzaluna Express
    • Kanyon AVM & Buyaka AVM Istanbul
    • Managing Partner
      • Aug 2009 - Jun 2016

  • Hakkasan & Harvey Nichols
    • Istanbul, Turkey
    • Director of Food And Beverage Operations
      • May 2006 - Jul 2009

      Hakkasan, Gilt Bar&Brasserie and The Food Market at Harvey Nichols Hakkasan, Gilt Bar&Brasserie and The Food Market at Harvey Nichols

  • biriki
    • Istanbul, Turkey
    • Managing Partner
      • Jul 2004 - Apr 2006

      biriki cafe&bar, Brooksfield Espresso&Panini bar, biriki summer location on the Bosphorus biriki cafe&bar, Brooksfield Espresso&Panini bar, biriki summer location on the Bosphorus

  • Broosksfield Espresso & Panini Bar
    • Istanbul, Turkey
    • Managing Partner
      • Dec 2004 - Aug 2005

  • Charlotte
    • Istanbul, Turkey
    • Consultant
      • Sep 2003 - Mar 2004

      Champagne Bar&Brasserie Champagne Bar&Brasserie

  • Doğuş Tourism Group
    • Hospitality
    • 1 - 100 Employee
    • Operations Manager - Armani Caffe
      • Sep 1998 - Sep 2003

      Emporio Armani Caffe Emporio Armani Caffe

  • Restaurant de L'Entrecote
    • Brussels Area, Belgium
    • Owner & Chef de Cuisine
      • Dec 1994 - Feb 1998

  • Conrad Hotels & Resorts
    • Hospitality
    • 700 & Above Employee
    • Room Service Waiter & Banquet Waiter
      • Sep 1993 - Dec 1993

  • Koç Holding A.Ş.
    • Türkiye
    • Holding Companies
    • 700 & Above Employee
    • Receptionist
      • Jun 1991 - Sep 1991

      Internship Internship

  • Best Western Hotels & Resorts
    • United States
    • Hospitality
    • 700 & Above Employee
    • Receptionist & Night Audit
      • Jun 1990 - Jul 1990

      Internship - The Casteau Moat House Hotel Internship - The Casteau Moat House Hotel

Education

  • Institut Hotelier 'Cesar Ritz' & UMASS
    Bachelor's of Science Degree, Hotel and Restaurant Management
    1989 - 1993

Community

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