Experience

CXtec

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Sr. Manager of Financial Operations

  • Aug 2021 - Present



Shane Pinard Future Fishermens Foundation

• Co-Founder & Chair

  • Sep 2020 - Present



Legrand, North America

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Senior Credit Manager

  • Nov 2020 - Aug 2021



CXtec

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Manager of Corporate Credit & AP

  • Aug 2018 - Nov 2020



Town of Lenox

• ZBA Admin Clerk to the Board

  • Aug 2014 - Dec 2019



L. & J.G. Stickley

• United States
• Furniture and Home Furnishings Manufacturing
• 100 - 200 Employee

• Credit, A/R and A/P Manager

  • Jan 2016 - Aug 2018

  • Lead the Accounts Receivable and Accounts payable teams to meet all goals set. Foster and encourage continuous improvement to processes and procedures for ultimate productivity and efficiency.• Responsible for all aspect of credit management for our selective dealer sales force.• Administrator of all merchant (credit card processing, financing, gift cards) and bank accounts for 17 stores and 3 factories (corporate accounts).• Lead the teams to meet all month end and year end entries for accurate and timely financials.• Work with lawyers on collections and filings. Support retail collections in all aspects including chargebacks and small claims.• Manage employees – hiring, yearly reviews, schedules, vacations, training and disciplinary actions.• PCI compliance

• Accounts Receivable Group Leader

  • Dec 2008 - Jan 2016

  Manage 54 dealer accounts. Tracking accounts on time status, resolving pricing and returns, as well as working closely with credit issues. Work with dealers to keep product flowing to them while keeping the account within terms, meanwhile developing strong business relationships through excellent customer service. Group leader of a team that has brought Dealer A/R to 90% current.• Work retail clearance events on and off site. Process payment for sales orders, balance sales totals for credit card and cash receipts including preparing and posting bank deposits. Keep a running tally of up to the minute sales and report sales totals to upper management.• Manage the accounts receivable for five of the company’s retail showrooms, including posting payments to retail customer’s accounts, maintaining changes and refunds, and managing collections.• Super user for newly integrated computer system. Responsibilities include planning input, learning and mastering the account receivable side of the system and training all appropriate staff. Have become highly respected by peers and across the company as a key player in continual system development and improvement.• Responsible for maintaining and developing policies and procedures, as well as analyzing work flow process and business practices, always working to improve quality and efficiency.



JAK Pizza Enterprises

• President / Business Manager / Owner

  • Oct 2001 - Feb 2012

  • Part of a two person team responsible for all aspects of starting, maintaining, and growing our business of 10 years, including exceptional customer service, long range planning, strategy, and policy.• Accounts payable and receivable, including cash deposits and bank reconciliations.• Operations compliance including maintaining a clean and safe working environment in line with local health code regulations and codes enforcement.• Human Resources including seeking and maintaining employees, payroll, disability, workers compensation, and unemployment.• Organize and maintain the company’s books through QuickBooks, including Federal and State payroll and sales tax.• Advertising including newspapers, door hangers, direct mailers, and strong community involvement.



Sirchia & Cuomo, LLP

• Office Manager

  • 2002 - 2004

  • Answered all incoming calls providing excellent client services. Managed over 150 business and personal client accounts for on time filing and project completions. • Managed office personnel’s schedules.• Responsible for accounts billing and receivables, bank deposits, assembling all tax returns and financial statements, proofing and typing of all client and inter-office memos and letters, bulk mailers, ordering of office supplies, and organizing and maintaining the office filing system.• Assisted Accountants with client bookkeeping including payroll taxes, bank reconciliations, entering depreciation schedules, etc.



Oneida Molded Plastics

• Customer Service Manager

  • Oct 1994 - Jun 2002

  • Managed 16 major and 25 small business accounts. Answering all customer concerns, developing and maintaining exceptional customer relations, and processing all customer orders.• Managed new products from sample status to full production capabilities. Organized tasks for Sales, Engineering, and Production to ensure all projects were completed in the designated time frame.• Organized and directed production in on-time delivery. With this direction on time delivery increased from 65% to 100%• Assisted with general accounting functions. Investigated and resolved billing problems for accounts receivable.