Experience

Slaton Independent School Dst

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Inclusion & Integration Educator

  • Jul 2022 - Present

  Provide students with appropriate learning activities & experiences in core the academic subject area assigned to help them fulfill their potential for intellectual, emotional, physical, & social growth. Collaborated with adults and children to provide safe and educational experiences. Developed and implemented engaging lesson plans to keep learner attention. Built relationships and communicated with parents to provide the best learning environment for children. Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education. Collaborated with students with multiple degrees of special needs to accomplish various tasks. Partnered with standard education teachers from across academic departments. Show less



Lubbock ISD

• United States
• Primary and Secondary Education
• 700 & Above Employee

• Behavior Educational Specialist Teacher

  • Jun 2021 - Aug 2022

  Modified general education curriculum for special-needs students using various instructional techniques and technologies. Delivered effective and differentiated classroom instruction to a range of neurodiverse students. Worked with students with moderate to severe autism to increase life skills. Organized instruction material, constructed bulletin boards, and set up work areas. Created learning and content strategies to meet the needs of mentally and physically disabled students. Enabled students to develop competencies & skills to function successfully in society. Cultivated connections and strong student rapport to foster classroom engagement and record student progress to inform parents and school administration. Completed intensive leadership training and provided training to colleagues on applied behavior analysis. Coordinated special education students and teacher assistant schedules with the master schedule. Communicated nonverbally with children to provide comfort, encouragement, and positive reinforcement. Show less



Communities in Schools of the South Plains

• Non-profit Organizations
• 1 - 100 Employee

• Campus Educational Coordinator

  • Jul 2020 - Jul 2021

  Established and communicated clear learning objectives for activities, distributing a variety of learning materials and resources for use in educational activities. Participated in workshops, seminars, education programs, and other activities promoting professional growth and development. Leveraged knowledge of budget and educational designs to facilitate the development of cost-effective educational programs. Conducted conferences with parents and students to review progress, adjust academic plans, and renew enrollments. Worked with a community liaison to obtain partnerships that enhance students' recreational activities and gross motor skills. Encouraged and monitored the progress of individual students using assessment data to inform future instruction, both in class and with a tutor. Created a safe and inclusive work environment of respect to promote a positive teaching experience for teachers and assistants with diverse backgrounds. Assessed ongoing changes in behavior, circumstances, or conditions that may affect child safety and education. Attended and participated in extracurricular activities such as social activities, sporting activities, clubs, and student organizations. Led strategic design and implementation of diversity, equity, & inclusion initiatives that include short-term and long-term goals, KPIs, action plans, and metrics to assess & track progress over time. Show less



Restaurant Industry

• Business Consulting and Services

• Training and Development Specialist

  • Jun 2013 - Jul 2020

  Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success. Conducted orientation sessions and organized on-the-job training for new hires. Coordinated technical training and personal development classes for staff members. Delivered new employee onboarding and training sessions via 7Shifts, HotSchedules, NCR, Aloha, Restaurant365, & QSROnline. Analyzed the effectiveness of training programs at all levels and recommended updates. Managed new employee orientation training process for more than 80 employees each year. Led daily, weekly and monthly coaching, counseling, and feedback sessions. Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching, and managing enterprise targets. Show less



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Customer Service Representative Manager

  • Jun 2011 - Jul 2013

  • Described products to customers and accurately explained details and care of merchandise • Responded to an average of 75 calls per day by addressing customer inquiries, solving problems, and providing new product information; resolving customer inquiries and complaints in a timely and empathetic manner • Provided an elevated customer experience to generate a loyal clientele • Described products to customers and accurately explained details and care of merchandise • Responded to an average of 75 calls per day by addressing customer inquiries, solving problems, and providing new product information; resolving customer inquiries and complaints in a timely and empathetic manner • Provided an elevated customer experience to generate a loyal clientele