Experience

Daggett Shuler, Attorneys At Law

• United States
• Legal Services
• 1 - 100 Employee

• Legal Assistant

  • Apr 2020 - Present

  Responsible for managing the day-to-day legal casework for the firm in a fast-paced, high-volume team environment Organizes priorities and structures work flow to maintain minimum level of cases and client contact without missing important deadlines Maintain client confidentiality and a professional and courteous demeanor Ability to multi-task and to overall handle tasks quickly and tactfully with all staff levels and the public Prepare Social Security Administration documents; draft letters and documents, interfaces with the client on non-legal issues relating to the management of the case; refers legal issues to the appropriate attorney Interact with the client to ensure that all appropriate reports, records and information to include, but not limited to, appeal information, medical records, etc. is received from the client in a timely manner. Show less



NC Disability Determination Services

• Disability Analyst

  • May 2019 - Apr 2020

  Adjudicated initial-level disability claims. Analyzed and developed complex medical, vocational, functional, and programmatic data to determine whether an individual is eligible for Social Security Disability benefits. Assessed impairment severity, propose a statement of residual functional capacity, and determine an applicant's ability to engage in substantial gainful activity. As a Disability Analyst my work was production oriented involving tight deadlines, high quality demands, and high work volume expectations. All work was performed in an electronic environment. Show less



MedData

• United States
• Hospitals and Health Care
• 400 - 500 Employee

• Operations Manager

  • May 2017 - Oct 2018

  Responsible for daily operations of staff and client needs. Worked collaboratively with the Executive Director and High-Level client Leadership including Assistant Vice President of Revenue Cycle. Established monthly staff and team goals. Managed overall project performance and provided monthly analysis of KPI’s, research and reported findings and implemented solutions. Achieved financial objectives (revenue and earnings) for my assigned region. Managed a team of 14 Patient Advocates needs and established work priorities. Conducted monthly training, meetings and encouraged team building exercises. Assisted the Advocates with Medicaid, Medicare and Social Security Disability insurance claim processing. Completed pertinent administrative duties to include timecards, audits, budgeting, daily and monthly reports. Assisted in the hiring of potential employees as well as the termination process of employees. Maintained HIPPA compliance. Worked in multiple software systems including EPIC and MPower. Experienced with programs Excel-Macros, PowerPoint, and Outlook. Ability to communicate, multi-task, problem solve and to overall handle tasks quickly and tactfully with all staff levels and the public. Show less



Crumley Roberts, Attorneys At Law

• United States
• Law Practice
• 1 - 100 Employee

• Brief Writer/Team Lead

  • May 2013 - May 2017

  Promoted to Team Lead from Brief Writer in 8 months after employment with the firm. Managed a team of 10-15 Case Managers and Clerks. Conducted monthly training, meetings and encouraged team building exercises. Completed pertinent administrative duties to include timecards, audits and reports. Assisted in the hiring of potential employees as well as the termination process of employees. Ability to communicate, multi-task, problem solve and to overall handle tasks quickly and tactfully with all staff levels and the public. As a Social Security Brief Writer, I demonstrated strong technical writing ability in a fast-paced, high-volume environment. Reviewed client documents and electronic medical records. Researched, analyzed and assessed how the information aligned with the guidelines, rules and listings set-forth by the Social Security Administration. Organized and summarized the case facts and medical information in a persuasive written document. Drafted on-the-record letters and hearing briefs for review by the Attorney(s) to present to the Administrative Law Judge. Exhibit extensive knowledge of medical terminology associated with disability related illnesses Ability to produce a high volume of work under strict deadlines. Show less



NC Department of Protective Services

• Judicial Service Coordinator

  • Apr 2011 - May 2013

  Monitored and processed offenders who were sentenced to community service or supervised probation in District and Superior Courts. Managed a caseload of 100 plus. Communicated daily with court personnel to include, judges, attorneys, clerks and other pertinent personnel. Filed violations and modifications documents as needed. Monitored and processed offenders who were sentenced to community service or supervised probation in District and Superior Courts. Managed a caseload of 100 plus. Communicated daily with court personnel to include, judges, attorneys, clerks and other pertinent personnel. Filed violations and modifications documents as needed.