Experience

Akim Anastopoulo Law Firm

• United States
• Law Practice
• 1 - 100 Employee

• Intake Specialist

  • May 2022 - Present

  ● Provide information about products, services, store hours, policies, and promotions. ● Retained product, service, and company policy knowledge to serve as a resource for both coworkers and customers. ● Talking customers through the process of fixing technical issues. ● Analyzing and reporting product malfunctions. ● Inform customers about new features and functionalities. ● Follow up with customers to ensure their technical issues are resolved. ● Resolve technical… Show more ● Provide information about products, services, store hours, policies, and promotions. ● Retained product, service, and company policy knowledge to serve as a resource for both coworkers and customers. ● Talking customers through the process of fixing technical issues. ● Analyzing and reporting product malfunctions. ● Inform customers about new features and functionalities. ● Follow up with customers to ensure their technical issues are resolved. ● Resolve technical issues related to network interruptions. ● Answered customers' questions and addressed problems and complaints in person. ● Made recommendations to customers to promote brand effectiveness and product benefits. ● Engaged positively with each customer, providing professional and polite support for sales and service needs. ● Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit. ● Restocked shelves, racks, and bins with the latest merchandise and changed signage to promote special items. Show less ● Provide information about products, services, store hours, policies, and promotions. ● Retained product, service, and company policy knowledge to serve as a resource for both coworkers and customers. ● Talking customers through the process of fixing technical issues. ● Analyzing and reporting product malfunctions. ● Inform customers about new features and functionalities. ● Follow up with customers to ensure their technical issues are resolved. ● Resolve technical… Show more ● Provide information about products, services, store hours, policies, and promotions. ● Retained product, service, and company policy knowledge to serve as a resource for both coworkers and customers. ● Talking customers through the process of fixing technical issues. ● Analyzing and reporting product malfunctions. ● Inform customers about new features and functionalities. ● Follow up with customers to ensure their technical issues are resolved. ● Resolve technical issues related to network interruptions. ● Answered customers' questions and addressed problems and complaints in person. ● Made recommendations to customers to promote brand effectiveness and product benefits. ● Engaged positively with each customer, providing professional and polite support for sales and service needs. ● Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit. ● Restocked shelves, racks, and bins with the latest merchandise and changed signage to promote special items. Show less



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Technical Sales Specialist

  • Sep 2021 - Dec 2021

  ● Provide information about products, services, store hours, policies, and promotions. ● Retained product, service, and company policy knowledge to serve as a resource for both coworkers and customers. ● Talking customers through the process of fixing technical issues. ● Analyzing and reporting product malfunctions. ● Inform customers about new features and functionalities. ● Follow up with customers to ensure their technical issues are resolved. ● Resolve technical… Show more ● Provide information about products, services, store hours, policies, and promotions. ● Retained product, service, and company policy knowledge to serve as a resource for both coworkers and customers. ● Talking customers through the process of fixing technical issues. ● Analyzing and reporting product malfunctions. ● Inform customers about new features and functionalities. ● Follow up with customers to ensure their technical issues are resolved. ● Resolve technical issues related to network interruptions. ● Answered customers' questions and addressed problems and complaints in person. ● Made recommendations to customers to promote brand effectiveness and product benefits. ● Engaged positively with each customer, providing professional and polite support for sales and service needs. ● Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit. ● Restocked shelves, racks, and bins with the latest merchandise and changed signage to promote special items. Show less ● Provide information about products, services, store hours, policies, and promotions. ● Retained product, service, and company policy knowledge to serve as a resource for both coworkers and customers. ● Talking customers through the process of fixing technical issues. ● Analyzing and reporting product malfunctions. ● Inform customers about new features and functionalities. ● Follow up with customers to ensure their technical issues are resolved. ● Resolve technical… Show more ● Provide information about products, services, store hours, policies, and promotions. ● Retained product, service, and company policy knowledge to serve as a resource for both coworkers and customers. ● Talking customers through the process of fixing technical issues. ● Analyzing and reporting product malfunctions. ● Inform customers about new features and functionalities. ● Follow up with customers to ensure their technical issues are resolved. ● Resolve technical issues related to network interruptions. ● Answered customers' questions and addressed problems and complaints in person. ● Made recommendations to customers to promote brand effectiveness and product benefits. ● Engaged positively with each customer, providing professional and polite support for sales and service needs. ● Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit. ● Restocked shelves, racks, and bins with the latest merchandise and changed signage to promote special items. Show less



Circle K

• Retail
• 700 & Above Employee

• Sales Associate

  • Jul 2021 - Sep 2021

  ● Answered incoming telephone calls to provide information about products, services, store hours, policies, and promotions. ● Retained product, service, and company policy knowledge to serve as a resource for both coworkers and customers. ● Placed orders and answered customer questions in person, through email, and over the phone to maximize customer service. ● Answered customers' questions and addressed problems and complaints in person and via phone. ● Made… Show more ● Answered incoming telephone calls to provide information about products, services, store hours, policies, and promotions. ● Retained product, service, and company policy knowledge to serve as a resource for both coworkers and customers. ● Placed orders and answered customer questions in person, through email, and over the phone to maximize customer service. ● Answered customers' questions and addressed problems and complaints in person and via phone. ● Made recommendations to customers to promote brand effectiveness and product benefits. ● Engaged positively with each customer, providing professional and polite support for sales and service needs. ● Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit. ● Restocked shelves, racks, and bins with the latest merchandise and changed signage to promote special items. Show less ● Answered incoming telephone calls to provide information about products, services, store hours, policies, and promotions. ● Retained product, service, and company policy knowledge to serve as a resource for both coworkers and customers. ● Placed orders and answered customer questions in person, through email, and over the phone to maximize customer service. ● Answered customers' questions and addressed problems and complaints in person and via phone. ● Made… Show more ● Answered incoming telephone calls to provide information about products, services, store hours, policies, and promotions. ● Retained product, service, and company policy knowledge to serve as a resource for both coworkers and customers. ● Placed orders and answered customer questions in person, through email, and over the phone to maximize customer service. ● Answered customers' questions and addressed problems and complaints in person and via phone. ● Made recommendations to customers to promote brand effectiveness and product benefits. ● Engaged positively with each customer, providing professional and polite support for sales and service needs. ● Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit. ● Restocked shelves, racks, and bins with the latest merchandise and changed signage to promote special items. Show less



Five Star Nissan Of Florence

• United States
• Retail
• 1 - 100 Employee

• Sales Professional

  • Feb 2021 - May 2021

  ● Identified and approached potential customers by generating leads, setting appointments, and conducting site visits. ● Secured long-term accounts by managing sales presentations and providing recommendations to promote the brand and product benefits. ● Oversaw full-cycle sales delivery process, including recruiting top talent, product and system knowledge, customer service, and administration. ● Gained customer base by identifying needs to deliver relevant… Show more ● Identified and approached potential customers by generating leads, setting appointments, and conducting site visits. ● Secured long-term accounts by managing sales presentations and providing recommendations to promote the brand and product benefits. ● Oversaw full-cycle sales delivery process, including recruiting top talent, product and system knowledge, customer service, and administration. ● Gained customer base by identifying needs to deliver relevant product solutions that achieve client needs. ● Prepared and processed contracts and order forms for new and existing customers. ● Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions. ● Answered customer questions, shared product knowledge, and researched pricing and availability. Show less ● Identified and approached potential customers by generating leads, setting appointments, and conducting site visits. ● Secured long-term accounts by managing sales presentations and providing recommendations to promote the brand and product benefits. ● Oversaw full-cycle sales delivery process, including recruiting top talent, product and system knowledge, customer service, and administration. ● Gained customer base by identifying needs to deliver relevant… Show more ● Identified and approached potential customers by generating leads, setting appointments, and conducting site visits. ● Secured long-term accounts by managing sales presentations and providing recommendations to promote the brand and product benefits. ● Oversaw full-cycle sales delivery process, including recruiting top talent, product and system knowledge, customer service, and administration. ● Gained customer base by identifying needs to deliver relevant product solutions that achieve client needs. ● Prepared and processed contracts and order forms for new and existing customers. ● Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions. ● Answered customer questions, shared product knowledge, and researched pricing and availability. Show less



Anytime Fitness

• United States
• Health, Wellness & Fitness
• 700 & Above Employee

• Office Manager

  • Jun 2018 - Feb 2021

  ● Monitored office inventory to maintain adequate supply levels and order products. ● Increased office organization by developing more efficient filing systems and customer database protocols. ● Managed office inventory by maintaining documentation of stock. ● Supported office needs including taking messages, scanning documents, and routing business correspondence. ● Trained and mentored administrative staff members in company policies, daily task execution, and industry… Show more ● Monitored office inventory to maintain adequate supply levels and order products. ● Increased office organization by developing more efficient filing systems and customer database protocols. ● Managed office inventory by maintaining documentation of stock. ● Supported office needs including taking messages, scanning documents, and routing business correspondence. ● Trained and mentored administrative staff members in company policies, daily task execution, and industry best practices. ● Elevated customer satisfaction ratings by resolving client and case issues efficiently. ● Managed office inventory and placed new supply orders. ● Coordinated office activities and operations to secure efficiency and compliance with company policies. ● Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies. ● Oversaw all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls, and creating business letters and records.

• Sales Associate

  • Jan 2018 - Jun 2018

  ● Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices. ● Answered incoming telephone calls to provide information about products, services, store hours, policies, and promotions. ● Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items. ● Developed relationships with customers and presented promotions that increased shelf space, sales, and profit. ● Cultivated… Show more ● Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices. ● Answered incoming telephone calls to provide information about products, services, store hours, policies, and promotions. ● Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items. ● Developed relationships with customers and presented promotions that increased shelf space, sales, and profit. ● Cultivated strong relationships with customers while fostering a positive business image. ● Generated sales by prospecting leads, cold calling, and negotiating advantageous deals.



Champs Sports

• Retail
• 700 & Above Employee

• Sales Associate

  • Jan 2018 - Jun 2018

  ● Assisted customers by finding needed retail items and checking inventory for items at other locations. ● Cultivated strong relationships with customers while fostering a positive business image. ● Made recommendations to customers to promote brand effectiveness and product benefits. ● Answered customers' questions and addressed problems and complaints in person and via phone. ● Assisted customers during the selection process and helped choose perfect products to… Show more ● Assisted customers by finding needed retail items and checking inventory for items at other locations. ● Cultivated strong relationships with customers while fostering a positive business image. ● Made recommendations to customers to promote brand effectiveness and product benefits. ● Answered customers' questions and addressed problems and complaints in person and via phone. ● Assisted customers during the selection process and helped choose perfect products to meet individual needs. Show less ● Assisted customers by finding needed retail items and checking inventory for items at other locations. ● Cultivated strong relationships with customers while fostering a positive business image. ● Made recommendations to customers to promote brand effectiveness and product benefits. ● Answered customers' questions and addressed problems and complaints in person and via phone. ● Assisted customers during the selection process and helped choose perfect products to… Show more ● Assisted customers by finding needed retail items and checking inventory for items at other locations. ● Cultivated strong relationships with customers while fostering a positive business image. ● Made recommendations to customers to promote brand effectiveness and product benefits. ● Answered customers' questions and addressed problems and complaints in person and via phone. ● Assisted customers during the selection process and helped choose perfect products to meet individual needs. Show less



Family Dollar

• United States
• Retail
• 700 & Above Employee

• Retail Sales Specialist

  • Sep 2017 - Jan 2018

  ● Processed payments and maintained accurate drawers to meet financial targets. ● Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts. ● Restocked shelves, racks, and bins with the latest merchandise and changed signage to promote special items. ● Engaged positively with each customer, providing professional and polite support for sales and service needs. ● Maintained current store, product, and promotional knowledge to… Show more ● Processed payments and maintained accurate drawers to meet financial targets. ● Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts. ● Restocked shelves, racks, and bins with the latest merchandise and changed signage to promote special items. ● Engaged positively with each customer, providing professional and polite support for sales and service needs. ● Maintained current store, product, and promotional knowledge to drive consistent sales. ● Greeted guests promptly with a positive attitude and asked open-ended questions to better understand shopping needs. ● Welcomed customers, offered to help locate items, and suggested merchandise without being intrusive or pushy. ● Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit. Show less ● Processed payments and maintained accurate drawers to meet financial targets. ● Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts. ● Restocked shelves, racks, and bins with the latest merchandise and changed signage to promote special items. ● Engaged positively with each customer, providing professional and polite support for sales and service needs. ● Maintained current store, product, and promotional knowledge to… Show more ● Processed payments and maintained accurate drawers to meet financial targets. ● Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts. ● Restocked shelves, racks, and bins with the latest merchandise and changed signage to promote special items. ● Engaged positively with each customer, providing professional and polite support for sales and service needs. ● Maintained current store, product, and promotional knowledge to drive consistent sales. ● Greeted guests promptly with a positive attitude and asked open-ended questions to better understand shopping needs. ● Welcomed customers, offered to help locate items, and suggested merchandise without being intrusive or pushy. ● Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit. Show less