RARE Program Assistant

• Jan 2023 - Present

The Resource Assistance for Rural Environments AmeriCorps Program team's assistant works within the Institute for Policy Research and Engagement to help us better serve rural Oregon. Our fast-paced and energetic team places the next generation of change-makers in rural communities across the state of Oregon to take on meaningful and catalytic placed-based projects, all with the focus of increasing the vitality and vibrancy of communities we serve. Duties: - Update the program's WordPress site - Create and modify surveys in Qualtrics - Manage social media posts (specifically LinkedIn) - Book lodging, catering, and venues for member trainings - Collaborate with RARE members in the field to uphold the program's mission - Work with other staff members to recruit new hosts and members Show less

Contract SEO Content Writer

• Apr 2021 - Present

- Wrote more than 100 SEO articles that helped move my company's clients' sites to Google's front page - Increased traffic to my company's clients' sites by 30 percent by incorporating keyword research and heading/subheading positioning to promote businesses across many industries such as construction, entertainment, or self-defense - Wrote more than 100 SEO articles that helped move my company's clients' sites to Google's front page - Increased traffic to my company's clients' sites by 30 percent by incorporating keyword research and heading/subheading positioning to promote businesses across many industries such as construction, entertainment, or self-defense

RPA Developer

• Mar 2022 - Nov 2022

Evaluated RPA Tools between Automation Anywhere and Uipath, as opposed to Hyland RPA who already has contracts with the organization. I focused mostly on the beginner tutorials, ease of IDE setup, and general UI/UX. Evaluated RPA Tools between Automation Anywhere and Uipath, as opposed to Hyland RPA who already has contracts with the organization. I focused mostly on the beginner tutorials, ease of IDE setup, and general UI/UX.

Software Developer

• Dec 2018 - Apr 2020

- Built a Robot Process Automation bot for Safelite AutoGlass to authorize single-use credit cards for techs in the field, which cut the process time by 50% - Met with business and security stakeholders along the way to analyze the needs of the bot and presented my project with workflow diagrams and use cases - Gathered requirements and added projects to Jira so that developers could work on them - Implemented Windows Installer for Wendy’s to install program updates - Nominated the company on my own for the “Wonderful Workplaces for Young Professionals by Columbus Young Professionals” award, which they won - Won the “Puts Team First” award for consistently working well with team members Show less

Junior Software Developer

• Oct 2015 - Dec 2018

- Along with my team, wrote software using the .NET platform that allowed our client undergraduate and MBA students to apply for jobs using our company’s web application - Worked with business analysts to gather requirements and perform gap analyses - Led the run team and mentored entry-level developers - Worked with stakeholders to prioritize defects - Reduced defects by 10% - Became subject matter expert in cleaning up data for undergraduate schools using SQL scripts - Closed more than one thousand support cases - Wrote articles for the knowledge base in Confluence Show less

Software Development Intern

• Dec 2014 - Oct 2015

Document Review Specialist

• Dec 2012 - Dec 2014

Process tax and child support levies for the Court Orders and Levies department. Maintain high privacy standards for minimal customer impact. Assist with the processing of court orders and information subpoenas/restraining notices when needed. Suggest improvements to current operations technology. Process tax and child support levies for the Court Orders and Levies department. Maintain high privacy standards for minimal customer impact. Assist with the processing of court orders and information subpoenas/restraining notices when needed. Suggest improvements to current operations technology.

Volunteer Resources AmeriCorps Member

• Sep 2011 - Sep 2012

Contributed to the community by recruiting volunteers for mission-critical needs. Contributed to the community by recruiting volunteers for mission-critical needs.

Marketing And Public Relations Specialist

• Aug 2010 - Aug 2011

Served as a program assistant to foster nurturing mentor/mentee relationships for local youth. Planned events, wrote press releases, updated databases, and performed administrative tasks for this two-person program. Served as a program assistant to foster nurturing mentor/mentee relationships for local youth. Planned events, wrote press releases, updated databases, and performed administrative tasks for this two-person program.

Public Relations Specialist

• Nov 2009 - Aug 2010

Crafted press releases, organized meeting notes, and compiled lists for important contacts at this boutique public relations firm. Crafted press releases, organized meeting notes, and compiled lists for important contacts at this boutique public relations firm.

Reporting Intern

• Feb 2010 - May 2010

Wrote articles and took photographs while covering local politics, education, and business for this weekly print newspaper. Wrote articles and took photographs while covering local politics, education, and business for this weekly print newspaper.

Contributing Writer and Editor

• Oct 2008 - May 2009

Wrote and edited articles about American culture for this online publication. Wrote and edited articles about American culture for this online publication.

Reporting Intern

• Jun 2008 - Aug 2008

Covered Ghanaian business and politics for the country's leading private newspaper. Covered Ghanaian business and politics for the country's leading private newspaper.