Experience

NCWorks Career Center Tri-County

• United States
• Government Administration
• 1 - 100 Employee

• Career Advisor

  • Jul 2021 - Present

  • Assessed for needs related to job seeking opportunities • Guided in linking to community resources to manage career path goals• Worked with other resources to wraparound clients to ensure needs met • Assessed for needs related to job seeking opportunities • Guided in linking to community resources to manage career path goals• Worked with other resources to wraparound clients to ensure needs met



Department of Social Services (DSS)

• Australia
• Public Policy Offices
• 700 & Above Employee

• Income Case Manager

  • Oct 2019 - Jul 2021

  • Assisted clients in a timely and effective manner• Followed Federal, State, and County policy• Trained coworkers in FNS policy and implementation• Trained in Medicaid, Energy, and Work First programs

• Social Worker

  • Jan 2017 - Oct 2019

  • Assessed for needs related to maintaining child placement in home• Linked clients with a plethora of resources and services to mitigate the barriers to reunification.• Engaged in frequent meetings to guide parents in completing case plans• Worked in variety of settings including court, school, and mental health agencies



Harrah's Cherokee Valley River Casino and Hotel

• Game Technician

  • Sep 2015 - Jan 2017

  • Utilized specialized computer programs to troubleshoot errors• Diagnosed and repaired mechanical and electrical components for proper machine functioning.• Tested machine function and submitted reports.• Managed customer conflict and crises• Trained other employees • Utilized specialized computer programs to troubleshoot errors• Diagnosed and repaired mechanical and electrical components for proper machine functioning.• Tested machine function and submitted reports.• Managed customer conflict and crises• Trained other employees



Ambient Noice Control

• Installation Technician

  • Apr 2015 - Aug 2015

  • Mounted, wired, and adjusted white noise speakers for optimum coverage.• Followed BOCA code guidelines, OSHA regulations, and engineer specifications.• Maintained a clean and safe environment with minimal interruption to office workers. • Mounted, wired, and adjusted white noise speakers for optimum coverage.• Followed BOCA code guidelines, OSHA regulations, and engineer specifications.• Maintained a clean and safe environment with minimal interruption to office workers.



Covalt and Friends Blacksmithing

• Blacksmith Instructor

  • May 2004 - Jun 2015

  • Maintained a safe work environment.• Taught students on proper safety, technique, and skills related to blacksmithing• Demonstrated for large gatherings while answering questions, provided explanations, and teaching historical significance.• Built and repaired tools as needed.• Designed projects to meet require specifications. • Maintained a safe work environment.• Taught students on proper safety, technique, and skills related to blacksmithing• Demonstrated for large gatherings while answering questions, provided explanations, and teaching historical significance.• Built and repaired tools as needed.• Designed projects to meet require specifications.



Finishing Touch

• South Africa
• Wholesale Building Materials

• Project Manager

  • May 2003 - Dec 2014

  • Followed BOCA code guidelines and OSHA regulations.• Repaired, replaced, or built new structural and cosmetic construction.• Linked to other professionals when needed (i.e. HVAC).• Managed material and tool inventory.• Supervised, scheduled, and trained a team of workers.• Provided excellent customer service to clients.• Created and repaired tools as needed. • Followed BOCA code guidelines and OSHA regulations.• Repaired, replaced, or built new structural and cosmetic construction.• Linked to other professionals when needed (i.e. HVAC).• Managed material and tool inventory.• Supervised, scheduled, and trained a team of workers.• Provided excellent customer service to clients.• Created and repaired tools as needed.



Panera Bread

• United States
• Restaurants
• 700 & Above Employee

• Associate Trainer

  • Aug 2005 - Aug 2007

  • Worked in all areas of the store.• Provided excellent customer service.• Trained coworkers on several sections (cashier, line, back of house).• Maintained inventory.• Maintained a safe and sanitary work environment. • Worked in all areas of the store.• Provided excellent customer service.• Trained coworkers on several sections (cashier, line, back of house).• Maintained inventory.• Maintained a safe and sanitary work environment.



Duke University Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• IT and Data Specialist

  • Aug 2004 - Aug 2005

  • Provided IT support as needed.• Created, maintained, and filed case documents as needed.• Followed strict confidentiality guidelines• Assisted in research from local and national libraries. • Provided IT support as needed.• Created, maintained, and filed case documents as needed.• Followed strict confidentiality guidelines• Assisted in research from local and national libraries.