Experience

Auberle

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Youth Coach

  • Sep 2019 - Present

  • Manage caseload of 40+ young people serving each young person’s active needs and problem solving through challenging circumstances • Complete documentation of each interaction and contact attempt for every youth on caseload • Maintain regular correspondence with all of youth’s active supports and documenting all of those communications • Work assigned shifts at drop-in center to provide services for visiting Youth Zone members • Drive out to youth in the community to hold face-to-face meetings and complete tasks towards achieving IL goals • Lead different programming and workshop groups for youth, including Books, Hooks, & Hip-Hop and Opportunity Passport • Lead documentation training for new staff • Participation in goal team groups for annual Team goals for Youth Zone staff Show less



Adecco/Beitler McKee Optical Company

• Customer Service Representative

  • Aug 2015 - Sep 2019

  • Manage approximately 80 Optometrist practices’ accounts serving optical needs • Perform administrative duties to include taking phone orders and email • Provide consultation to clients regarding a variety of optical products • Utilize online database, Optifacts to provide current update on orders • Problem solve new orders to allow them to be put back into work production • Team member of the customer service department • Manage approximately 80 Optometrist practices’ accounts serving optical needs • Perform administrative duties to include taking phone orders and email • Provide consultation to clients regarding a variety of optical products • Utilize online database, Optifacts to provide current update on orders • Problem solve new orders to allow them to be put back into work production • Team member of the customer service department



Allegheny Center Alliance Church/The After School Place

• Lead Teacher

  • Mar 2014 - Jul 2015

  • Teacher / Tutor for elementary age students • Facilitated Bible study and discussion daily devotionals with students • Reviewed student’s homework and provided assistance as needed • Planned and prepared daily activities, including art projects and science experiments • Worked with assistant teacher to lead the 4th/ 5th grade class • Attended multiple staff meetings throughout the week • Teacher / Tutor for elementary age students • Facilitated Bible study and discussion daily devotionals with students • Reviewed student’s homework and provided assistance as needed • Planned and prepared daily activities, including art projects and science experiments • Worked with assistant teacher to lead the 4th/ 5th grade class • Attended multiple staff meetings throughout the week



North American Mission Board/ h2o Church

• Church Intern

  • Apr 2014 - Apr 2015

  • Mentor for college students • Held weekly meetings with individual students for mentoring and encouragement • Lead group Bible studies • Attended weekly team meetings and staff trainings • Responsible for organizing lobby entrance for weekly Sunday services • Organized and lead student activities, including volunteer projects, and church retreats • Performed administrative responsibilities, including entering data into spreadsheet • Mentor for college students • Held weekly meetings with individual students for mentoring and encouragement • Lead group Bible studies • Attended weekly team meetings and staff trainings • Responsible for organizing lobby entrance for weekly Sunday services • Organized and lead student activities, including volunteer projects, and church retreats • Performed administrative responsibilities, including entering data into spreadsheet



Ricoh Americas Corporation /Babst Calland

• On-Site Service Specialist

  • Jun 2013 - Nov 2013

  • Processed and distributed incoming and outgoing FedEx and UPS packages • Responsible for delivery and distribution of office supplies to specific area in the firm • Troubleshoot reproduction equipment error messages • Processed and distributed incoming and outgoing FedEx and UPS packages • Responsible for delivery and distribution of office supplies to specific area in the firm • Troubleshoot reproduction equipment error messages



Ajilon Professional Staffing / Matis, Baum & O’Connor

• Office Assistant

  • Jan 2013 - Mar 2013

  • Responsible for distribution and the processing of incoming and outgoing mail • Reproduction, printing, and scanning of legal documents and records as requested. • Destruction of records at the conclusion of a trial. • Responsible for daily bank deposits at a local bank. • Filed Court documents with Allegheny County Court House and registered for trial dates. • Maintained inventory of photocopier supplies, equipment and conference areas. • Responsible for distribution and the processing of incoming and outgoing mail • Reproduction, printing, and scanning of legal documents and records as requested. • Destruction of records at the conclusion of a trial. • Responsible for daily bank deposits at a local bank. • Filed Court documents with Allegheny County Court House and registered for trial dates. • Maintained inventory of photocopier supplies, equipment and conference areas.



The Empyrean Group/Allegheny County

• Election Clerk

  • Oct 2012 - Nov 2012

  • Processed absentee ballots for the General Election, including filing and sorting • Monitored the Information desk of the Elections Office of Allegheny County • Answered individuals questions and assisted with directions for completing forms for absentee ballots • Collected election’s office mail daily from the local post office and processed. • Assembled absentee ballot requests for mailing to residents. • Processed absentee ballots for the General Election, including filing and sorting • Monitored the Information desk of the Elections Office of Allegheny County • Answered individuals questions and assisted with directions for completing forms for absentee ballots • Collected election’s office mail daily from the local post office and processed. • Assembled absentee ballot requests for mailing to residents.



J. Croyle & Associates, Inc./ DataVerify

• Verification Specialist

  • Apr 2012 - Jul 2012

  • Communicated with employers of applicants for mortgage loans, to verify employment. • Performed background research procedure on perspective borrowers through internet searches • Maintained e-mail communication with requestors of employment verification orders, and kept them apprised of the status of orders. • Provided coverage on orders for absent team member to ensure daily progress. • Communicated with employers of applicants for mortgage loans, to verify employment. • Performed background research procedure on perspective borrowers through internet searches • Maintained e-mail communication with requestors of employment verification orders, and kept them apprised of the status of orders. • Provided coverage on orders for absent team member to ensure daily progress.



College Board/UPMC/Chartis

• Manpower Temp

  • Feb 2012 - Feb 2012

  • Staffed College Board’s SAT booth at a local college fair. • Provided information about the SAT exams to high school students and parents, and answered their questions. • Prepared mailing of patients’ billings for UPMC • Scanned document files to a paperless system using company’s online computer program • Staffed College Board’s SAT booth at a local college fair. • Provided information about the SAT exams to high school students and parents, and answered their questions. • Prepared mailing of patients’ billings for UPMC • Scanned document files to a paperless system using company’s online computer program



Sanctuary at Holy Cross – Trinity Senior Living Community

• Unit Secretary

  • Jun 2011 - Jul 2011

  • Scheduled medical appointments• Arranged transportation for residents with medical appointments• Completed additional admission procedures for new residents• Prepared medical charts of new residents to be used by facility doctors and nurses

• Administrative Assistant

  • Jun 2010 - Jul 2011

  • Front desk receptionist duties, including answering phone calls and delivering messages• Entered new admissions of residents into the facility’s database (MDI)• Followed admission procedures including preparing ID bands for new residents• Sorted and filed business invoices• Providing information and answering questions for family members and visitors