Experience

VGMarket

• United States
• 1 - 100 Employee

• • 2011 - Present

• • 2011 - Present

  Coding logic-based surveys as well as testing those written by others. The work is contract-based and done from home.



IBM

• IT Services and IT Consulting
• 1 - 100 Employee

• • 2002 - 2009

  Promoted to Team Leader of a group of Level 3 developers dedicated to identifying and addressing problems encountered by users of IBM's WebSphere Portal Server. My role in this position included actively working on system, functional, and translation verification testing, test scenario creation, Information Development(writing documentation for our product's external customer website) as well as the creation and maintenance of a central location for Level 3 developers to view and respond to customer situations. My problem solving skills and interpersonal skills enabled me to be very successful at this position. In 2009, our group's mission was re-assigned to China and India and the team was given a severance. Show less

• • Jan 1999 - Jan 2002

  Worked as a Level 2 support engineer, responding to high level critical situations involving IBM's WebSphere Application Server Suite of Software. After three months in the position, I was promoted to Team Leader of the Level 2 group dedicated to identifying and fixing issues involving the Application Server's networking and clustering capabilities. I was also asked to travel on a regular basis to other IBM locations around the country to teach courses to sales people in the field and to lower level support engineers. I also wrote about large scale clustering and server redirecting, contributing to several IBM Redbooks. Show less

• • Jan 1995 - Jan 2002

  Upon graduating college, I joined IBM's NetTeam group. Our job was to help IBM's customers design networks using IBM's many networking hardware and software solutions. Beyond the technical skills required to do this job, we were also expected to attend trade shows around the country to provide education sessions to current and potential IBM networking customers.



UNC

• Industrial Machinery Manufacturing
• 100 - 200 Employee

• Computer Science Lab and Teaching Assistant

  • Jan 1991 - Jan 1994

  Responsible for students in computer science courses (the courses changed from semester to semester) so that they both understood and completed their assignments during their assigned lab hours. Also held frequent break-out sessions for students that had questions and concerns that went beyond the lab environment. Responsible for students in computer science courses (the courses changed from semester to semester) so that they both understood and completed their assignments during their assigned lab hours. Also held frequent break-out sessions for students that had questions and concerns that went beyond the lab environment.