kent bailey
Infrastructure Engineer at Solution Dynamics Ltd- Claim this Profile
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Bio
Jake Wren
Kent has always been an IT wiz, whenever I have a technological problem, I would look no further!
Jake Wren
Kent has always been an IT wiz, whenever I have a technological problem, I would look no further!
Jake Wren
Kent has always been an IT wiz, whenever I have a technological problem, I would look no further!
Jake Wren
Kent has always been an IT wiz, whenever I have a technological problem, I would look no further!
Credentials
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CompTIA A+ 220-801 & 220-802
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Experience
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Solution Dynamics Ltd
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New Zealand
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IT Services and IT Consulting
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1 - 100 Employee
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Infrastructure Engineer
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Jun 2020 - Present
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Helloworld Travel New Zealand
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Travel Arrangements
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1 - 100 Employee
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Systems Support Engineer
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May 2018 - Jun 2020
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Technical Support Engineer
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Jul 2017 - May 2018
-Providing IT & ISP technical assistance to end users-Alerts and monitoring of Servers, Hyper-v replication & Veeam backup, Internet connections-Analyse and troubleshoot desktops,laptops, Servers, VOIP phones, printers-Experience using PBX/VOIP systems (Freepbx, 3cx)-Basic experience with configuring cisco and mikrotik routers-Troubleshooting and identifying issues with End user Internet and network connections.-Creating and removing, managing users within AD, 365 and Microsoft Exchange.
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Desktop Support
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Sep 2016 - Apr 2017
-Providing Technical support onsite-Analyse and troubleshoot Desktops, phones, printers, meeting room conferencing software/hardware-Building and imaging desktops and Microsoft surface tablets-Creating and managing user accounts and groups within Active Directory and Microsoft Exchange & 365-Using Mobile device management software to administrate mobile phones -Providing Technical support onsite-Analyse and troubleshoot Desktops, phones, printers, meeting room conferencing software/hardware-Building and imaging desktops and Microsoft surface tablets-Creating and managing user accounts and groups within Active Directory and Microsoft Exchange & 365-Using Mobile device management software to administrate mobile phones
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Origin IT
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New Zealand
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Information Technology & Services
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1 - 100 Employee
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Managed Services Analyst
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May 2014 - Sep 2016
-Assisting with service desk requests and incidents over phone and email-Desktop and application support-WebMarshal and Messageshield allowing, blocking of sites and domains-Phone troubleshooting-Printer troubleshooting-VPN set-up and troubleshooting-Setting up email on IOS and Android -Assisting with service desk requests and incidents over phone and email-Desktop and application support-WebMarshal and Messageshield allowing, blocking of sites and domains-Phone troubleshooting-Printer troubleshooting-VPN set-up and troubleshooting-Setting up email on IOS and Android
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Education
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2013 - 2014
Ames I.T
Diploma in Computer Support: Service and Networks (Level 5) -
2011 - 2013
Albany Senior High School
NCEA, Level 1, Level 2 -
2007 - 2010
Albany Junior High School
Community
